Pasting a transparent image over photo but black/white boxes where should be transparent

[Cameron25423603axh5]

Hi

I've downloaded from the adobe stock images that says is transparent.  When I drag it over the photo I see black & white boxes around what should be transparent bits.  I'm using a starburst so only want the star not the surrounding box to appear.

What am I doing wrong to accomplish this?

[c.pfaffenbichler]

Please provide meaningful information. 

What is the file format of the image? 

If it is ai or eps did you open the image in Illustrator to hide the background? 

[Cameron25423603axh5]

I tried AI directly into photoshop with place embedded over the top of where I wanted the image to appear.  I also tried file > New > background = transparent and then pasted the AI file in and same with the original image

[Cameron25423603axh5]

Image itself I'm trying to paste over is a tiff, for the transparent one tried AI and jpg embed option and also a copy/paste

[c.pfaffenbichler]

Say what? 

In which file formats is the image available? 

Please open the image itself (ai in Illustrator naturally, tif in Photoshop) and post a screenshot including the Layers Panel. 

[Semaphoric]

JPGs don't support transparency. Adobe Stock vector art has a .jpg preview which shows what it would look like against Photoshop's transparency checkerboard. You need to open it in Illustrator, and save it in a format like .png, which supports transparency, and then open that in Photoshop..

[didiermazier]

According to the grey squares, this looks like a screenshot and not a transparent image.

[jane-e]

@Cameron25423603axh5 

• Open the ai/eps download in Illustrator or another vector application
• Hide the checkerboard pattern object in the Layers panel
   (no one has said this step yet)  as @c.pfaffenbichler said in his first post 
• Bring the image into Photoshop with drag & drop or copy & right-click to paste (5 options for paste)

Note that there is a dark checkerboard background. This indicates that the Illustrator effects that have been applied for the glow will only work against a dark background.

Bringing the file into PS directly will give you a flattened image.

EDITED

Jane

[c.pfaffenbichler]

---

Hide the checkerboard pattern object in the Layers panel (no one has said this step yet)

---

I thought I had indicated as much with:

»If it is ai or eps did you open the image in Illustrator to hide the background?«

[jane-e]

Apologies, @c.pfaffenbichler , I read too fast early this morning and have edited my post! 😊

Jane

[c.pfaffenbichler]

No sweat; I probably failed to describe the process clearly enough anyway. 

[Cameron25423603axh5]

Ahh ok thanks, I'm a photographer and retoucher and didn't know would have to do that portion in Illustrator for what I'm trying to achieve.  Thought I could just put it into PS so will give it a go as never used it