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PDF Clickable URL cuts off short, sends me to wrong website

New Here ,
Apr 03, 2020 Apr 03, 2020

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Hi, I recently started putting together my Resume with photoshop, and ran into an issue with a URL in the finished PDF.
I wanted to link my website/portfolio on my resume, so I added it at the top and bottom of the PDF. 
This is my website, where you can take a look at the PDF yourself: pmondragon.com (just click on the "resume" tab).

Here's the problem: whenever I open the PDF on my Mac's default "Preview" program, and click on the url, it cuts off short, and takes me to "ondragon.com". Same thing happens when I access the resume through Chrome mobile; I click on either of URLs on the PDF and it takes me to "ondragon.com", skipping the P and the M on the URL. 

 

Oddly enough, if I click on the URL on the PDF using Chrome's PDF viewer ON THE DESKTOP, it works fine, and takes me to pmondragon.com, the correct address. It also works on Adobe Acrobat.

It'd be awesome if somebody could try it on their mobile device and let me know what happens.

 

Edit: I'm saving as Photoshop PDF, Acrobat 6 compatibility. Perhaps saving to an older version will fix it? I'd rather the URLs not be clickable than to take the viewer to the wrong website. 

 

Is there something I can do in Photoshop to fix it? 
Thanks!

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Adobe
Community Expert ,
Apr 03, 2020 Apr 03, 2020

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Try viewing the PDF in Adobe Acrobat or Adobe Reader. Preview doesn't always work correctly with PDFs. 

If that works for you, you could put instructions on your web page that the PDF must be viewed in Reader and provide a link to the Reader download in case someone doesn't already have Reader.

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LEGEND ,
Apr 04, 2020 Apr 04, 2020

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This is likely an issue with the notorious unrelaibility of alterneate PDF viewers for advanced features like URLs and them ignoring content outside their rendering area. It may be fixable in Acrobat by checking the URL properties and changing the behavior, though, but if you don't have access to Acro, that won't do you much good.

 

Mylenium

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New Here ,
Sep 18, 2023 Sep 18, 2023

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I had this issue on a résumé linking to my website! Found a solution by, within the 'Save Adobe PDF' menu you see after Save As and selecting PDF as your file type, changing the 'Compatability' to a newer version of Acrobat (in my case PS defaults to Acrobat 5 (PDF 1.4), I changed to Acrobat 6 (PDF 1.5)).

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