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Pen tool issue

Explorer ,
Sep 07, 2021 Sep 07, 2021

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Comrads,

I am using PS 22.4.3 and my Pen Tool has gone walkabout. When I click on a starting point and attempt to draw a path, nothing happens. If I then hit ctrl +Z the lines appear minus one and anchor points also. I can then activate the path. However, I cannot use the tool this way since it is not doing what I want and does the wrong thing too often. 

I have read about many problems with this tool but none of the solutions seems to work. Any ideas out there?

I am on Windows 10.

Thank you,

Richard

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Adobe Employee ,
Sep 10, 2021 Sep 10, 2021

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Hi Richard,

Sorry to hear about this. Could you please try updating Photoshop to version 22.5 through the Creative Cloud Desktop app and let us know if it helps?

Regards,
Sahil

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Explorer ,
Sep 11, 2021 Sep 11, 2021

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Hello Sahil,
As a subscription member shouldn't my PS be automatically updated to 22.5?
My computer tells me that I have version 22.4.3.
Thanks,
Richard Gold

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Adobe Community Professional ,
Sep 11, 2021 Sep 11, 2021

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LATEST
As a subscription member shouldn't my PS be automatically updated to 22.5

Only if you have this option enabled

2021-09-11 15_48_24-Pen tool issue - Adobe Support Community - 12368256 — Mozilla Firefox.png

You can manually check for updates from the CC app

2021-09-11 15_48_56-Pen tool issue - Adobe Support Community - 12368256 — Mozilla Firefox.png

Have you tried resetting the Tools

2021-09-11 15_52_06-Adobe Photoshop 2021.png

If that doesn't help, try a preference reset

2021-09-11 15_52_20-Preferences.png

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