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Pen tool not working properly

New Here ,
Nov 11, 2021 Nov 11, 2021

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I just updated Photoshop to v23.01 yesterday. When I try to use the Pen Tool it sometimes puts the nodes in but doesn't create a linking line. I can drag and create a line but not see my straight line or see to close a pth. I have closed everything and re-started my PC but the error still there. I need to report this to Adobe but this is the only feedback area I can find. I have been using Photoshop for work for 15 years and use the Pen Tool mulitple times in a day. I need this tool to work properly to be able to do my job. I reinstalled the version previous to the update and the Pen Tool seems to work fine and as intended. If Adobe monitors this PLEASE FIX THIS ISSUE!!!

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correct answers 1 Correct answer

Adobe Employee , Nov 11, 2021 Nov 11, 2021
Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Oh, on a side note, since the update my photoshop runs way slower. It takes forever switch between the magic wand tools with the update to the object select tool.

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Adobe Employee ,
Nov 11, 2021 Nov 11, 2021

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Go to Preferences > Technology Previews... and check "Disable Native Canvas" - then restart Photoshop. Does the problem still occur?


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Nov 11, 2021 Nov 11, 2021

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Yes! Thank you!!!!

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New Here ,
Nov 11, 2021 Nov 11, 2021

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As in yes that fixed the problem and no its not happening anymore. Thank you. I got so excited that it fixed the problem I just reacted.

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