Pen Tool still a problem

[richardg52861327]

Ladies and Gents,

I just realized that my PS had been updated to version 22.5.1. Naturally  I assumed that the bugs in my Pen Tool had been fixed but NO! I am very frustrated. First, what older version could I try that had a pen tool that worked and how do I find it in the Creative Cloud? When I tried to find an older version I could not figure out how. The only message I see is that my PS has been updated. Now what? I really want my Pen Tool.

Thanks,

Richard

[Michael Bullo]

How to install previous versions of your Creative Cloud apps
https://helpx.adobe.com/download-install/using/install-previous-version.html

[richardg52861327]

Mr. Bullo,

I think you are the 'Professional' who asked me if I have the latest update of PS 2021 and I answered that I did now have 22.5.1. Thank you for the 'download previous versions' of PS but what version has a working Pen Tool that I can target?

Any version prior to my last? And why hasn't Adobe fixed the Pen Tool outrage with the last update?

Thanks,

Richard Gold

[Michael Bullo]

Hi Richard. I'm just a regular Photoshop user. I can't specify a previous version of Photoshop to install. Your hardware and software setup is unique to you and any number of elements could be causing your problem with the Pen Tool.

[Earth Oliver]

I think you forgot to mention how the Pen tool isn't working for you?

[CShubert]

Hi,

Please share what specific issues you are seeing with the Pen tool with the latest version of Photoshop. What issues are the same from your previous Ps version?

You could also go to Help/Systen Info and copy/paste the info here so we can see if there is are issues based on that data.

Thank you,

[Ole5C25]

I have updated to 22.5.1 and I can confirm PEN TOOL is a complete mess.

Nothing works as it should. My operating system is Catalina.

I now use Photoshop 20.0.10 which works perfectly.

How can you not fix this pen tool issue? Its been there for a long time and many version.

We pay a premium price for CC and this is what we get...

[richardg52861327]

Hello Ole5C25,
Thanks for the info. I will try to download 20.0.10 and hope that it works
for me.
Adobe has really screwed up on this one and owes it's members an apology
and a new version of Pen Tool.
Richard

[richardg52861327]

Hi Cory and thanks for the response,

The specific issues are that the Pen Tool is not working. Whenever I click with it there is basically no visible response. I can try to establish anchor points and the connecting lines but they are not visible. If I then go to CTRL + Z on Windows 10, those anchors and lines then show up although with errors. If I persist I can sometimes produce a selection but the Pen Tool is just working properly enough to use. 

I am not alone. Why didn't the update to 22.5.1 fix this tool that so many people are having problems with? Do I really have to upload an older version of PS to get a working Pen Tool? Please get this fixed soon.

Richard Gold

[Earth Oliver]

This exact bug was fixed some time ago, so i'm thinking that you might have multiple versions of Ps installed and you're actually launching the older version with the bug. Look in your apps folder to check that you don't have multiple or use the About Ps window to verify.

[richardg52861327]

Oliver,
Thank you. However, when I open up 'Help' in PS and go to About PS, the
version I am using is 22.5.1. The update did not fix my Pen Tool. I am
going nuts. What now?
Richard Gold

[richardg52861327]

Hi again Cory,

I made a huge typo in my last post to you. Instead of reading that "the Pen Tool is working properly enough to use," it should have said "it is NOT working properly enough to use." I did also say that the recent update did nothing to the Pen Tool failure. I read that I would have to deactivate my current version of PS to upload an older version (20.0.10 was suggested).

Since that is way below my comfort level I am trying to enlist my computer guru to help me. Can't Adobe fix this mess after all this time? Why should your paying subscription holders not have complete functionality?

Thanks,

Richard Gold

[J453]

Let's try and rule out a couple of things that should be easy to do:

1. Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the pen tool behave correctly?
2. If disabling the GPU doesn't affect the behavior, try to restore your preferences using this manual method does it work correctly?

https://helpx.adobe.com/photoshop/using/preferences.html#Manually If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

[JJMack]

Richard what OS version are you using? Are you using an Apple M1 ARM processor? I can not state I see any major problem  withs Photoshop 22.5.1 pen tool on my windows 10 PC.  I will agree Photoshop 2020 version 21.2.12 is a better Photoshop to use.   Adobe is removing OpenGL and OpenCL code in Photoshop by reprogramming Photoshop using DirectX and Metal install.  Adobe released Photoshop 2021 before it was ready.

[CShubert]

Hi,

Again, please go to Help/System Info and copy and paste the data here so that the team can asess if in fact there are other issues at play with your system and its cofiguation. 

Happy to help in any way I can.

Thanks,

[richardg52861327]

Cory,

The System Info goes on forever. How do I copy that and send it to you?

Richard

[jane-e]

---

richardg52861327 wrote:

The System Info goes on forever. How do I copy that and send it to you?

---

There is a copy button when you go to Help > System Info. Go to a Reply window and paste the entire contents.

~ Jane

[richardg52861327]

Cory,

Here it is. I need my Pen Tool!

Adobe Photoshop Version: 22.5.1 20210907.r.441 de74e1a x64
Number of Launches: 153
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.18362.1110
System architecture: Intel CPU Family:6, Model:12, Stepping:3 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, HyperThreading
Physical processor count: 4
Logical processor count: 8
Processor speed: 3392 MHz
Built-in memory: 16326 MB
Free memory: 8961 MB
Memory available to Photoshop: 12037 MB
Memory used by Photoshop: 60 %
SAM SDK Version: 2.0.0-main.779.1
ACP.local Status:
- SDK Version: 1.48.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 4.21.1.1
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.82.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Enabled.
Highbeam: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: False
GPUDeny: 0
GPUForce: 0
useGPU: 0
useOpenCL: 0
isGPUCapable: 0
GPUName: NVIDIA GeForce GTX 645
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 0
HasSufficientRAM: 0
GPU accessible RAM: 1,032 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 0
Windows remote desktop: 0
Display: 1
Display Bounds: top=0, left=0, bottom=1080, right=1920
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64

[728 ms]
Start sniffer 2021-10-16 18:06:51
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64

{42 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 645 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 645
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 1,032 MB
VRAM: 1,032 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,559 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_fc2b28f5b1f8a497\nvldumdx.dll
Driver date: 2018-03-16 000000.000000-000
Driver age: 43 months
Driver version: 23.21.13.9125
Supports UMA: UNSUPPORTED
D3D-ID: 4548
End platform native
{223 ms}

{223 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 645/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce GTX 645/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 1,032 MB
VRAM: 1,032 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,559 MB
API version: 4.6 (4.6.0 NVIDIA 391.25)
Device version: 4.6 (4.6.0 NVIDIA 391.25)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_fc2b28f5b1f8a497\nvldumdx.dll
Driver date: 2018-03-16 000000.000000-000
Driver age: 43 months
Driver version: 23.21.13.9125
GLSL version: 4.60 (4.60 NVIDIA)
End platform OpenGL
{656 ms}

{656 ms}
Start platform OpenCL
Failed to load DLLs:
C:\WINDOWS\system32\OpenCL.dll
Exit code kExitException
End sniffer 2021-10-16 18:06:51
[kStatusNormal, kExitException]

[729 ms]
Finish RunAllAPIs

[729 ms]
Start native

[729 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -native

[972 ms]
Start sniffer 2021-10-16 18:06:51
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -native

{759 ms}
Start platform native
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA GeForce GTX 645 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA GeForce GTX 645
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 1,032 MB
VRAM: 1,032 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,559 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_fc2b28f5b1f8a497\nvldumdx.dll
Driver date: 2018-03-16 000000.000000-000
Driver age: 43 months
Driver version: 23.21.13.9125
Supports UMA: UNSUPPORTED
D3D-ID: 4548
End platform native
{913 ms}

Exit code kExitNormal
End sniffer 2021-10-16 18:06:52
[kStatusNormal, kExitNormal]

[972 ms]
Finish native

[972 ms]
Start openGL

[972 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openGL

[1474 ms]
Start sniffer 2021-10-16 18:06:52
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openGL

{1004 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: \\.\DISPLAY2
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (1,920 1,080), w=1,920, h=1,080)
Dimensions: (1,920 1,080)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=GeForce GTX 645/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: GeForce GTX 645/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
\\.\DISPLAY2
GPU accessible RAM: 1,032 MB
VRAM: 1,032 MB
Dedicated System RAM: 0 MB
Shared System RAM: 8,559 MB
API version: 4.6 (4.6.0 NVIDIA 391.25)
Device version: 4.6 (4.6.0 NVIDIA 391.25)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nvdd.inf_amd64_fc2b28f5b1f8a497\nvldumdx.dll
Driver date: 2018-03-16 000000.000000-000
Driver age: 43 months
Driver version: 23.21.13.9125
GLSL version: 4.60 (4.60 NVIDIA)
End platform OpenGL
{1400 ms}

Exit code kExitNormal
End sniffer 2021-10-16 18:06:52
[kStatusNormal, kExitNormal]

[1545 ms]
Finish openGL

[1545 ms]
Start openCL

[1545 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openCL

[1946 ms]
Start sniffer 2021-10-16 18:06:53
# Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=1828640154 -comment=Photoshop Version: Adobe Photoshop 22.5.1 20210907.r.441 de74e1a x64 -openCL

{1890 ms}
Start platform OpenCL
Failed to load DLLs:
C:\WINDOWS\system32\OpenCL.dll
Exit code kExitException
End sniffer 2021-10-16 18:06:53
[kStatusNormal, kExitException]

[1946 ms]
Finish openCL

[3160 ms]
Start GetSnifferResult

[3160 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 96040738972149698217
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\RICHAR~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 454.0G, 304.8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
AdbePM.dll PatchMatch 2021/06/11:21:35:30 1.630273 1.630273
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2021/08/09-14:18:18 79.0166f60 79.0166f60
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.5031322 79.5031322
AdobeXMP.dll Adobe XMP Core 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
AdobeXMPFiles.dll Adobe XMP Files 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
AdobeXMPScript.dll Adobe XMP Script 2021/08/12-00:25:20 79.7a7a236 79.7a7a236
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2021/08/31-00:38:29 79.77ee9d2 79.77ee9d2
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dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
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dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
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ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
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Required plugins:

Accented Edges 22.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.5 - from the file “Adaptive Wide Angle.8bf”
Analog Efex Pro 2 5.0.4.1 - from the file “Analog Efex Pro 2.8bf”
Angled Strokes 22.5 - from the file “Filter Gallery.8bf”
Average 22.5 (20210907.r.441 de74e1a) - from the file “Average.8bf”
BackgroundFilter 5.0.4.1 - from the file “Background.8bf”
Bas Relief 22.5 - from the file “Filter Gallery.8bf”
BMP 22.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 13.4 - from the file “Camera Raw.8bi”
Camera Raw Filter 13.4 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.5 - from the file “Filter Gallery.8bf”
Charcoal 22.5 - from the file “Filter Gallery.8bf”
Chrome 22.5 - from the file “Filter Gallery.8bf”
Cineon 22.5 (20210907.r.441 de74e1a) - from the file “Cineon.8bi”
Clouds 22.5 (20210907.r.441 de74e1a) - from the file “Clouds.8bf”
Color Efex Pro 4 5.0.4.1 - from the file “Color Efex Pro 4.8bf”
Color Halftone 22.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.5 - from the file “Filter Gallery.8bf”
Conté Crayon 22.5 - from the file “Filter Gallery.8bf”
Craquelure 22.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.5 (20210907.r.441 de74e1a) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.5 - from the file “Filter Gallery.8bf”
Crystallize 22.5 - from the file “Standard MultiPlugin.8bf”
Cutout 22.5 - from the file “Filter Gallery.8bf”
Dark Strokes 22.5 - from the file “Filter Gallery.8bf”
De-Interlace 22.5 - from the file “Standard MultiPlugin.8bf”
Dfine 2 5.0.4.1 - from the file “Dfine2.8bf”
Dicom 22.5 - from the file “Dicom.8bi”
Difference Clouds 22.5 (20210907.r.441 de74e1a) - from the file “Clouds.8bf”
Diffuse Glow 22.5 - from the file “Filter Gallery.8bf”
Displace 22.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.5 - from the file “Filter Gallery.8bf”
Entropy 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Export Color Lookup Tables 22.5 (20210907.r.441 de74e1a) - from the file “Export3DLUT.8be”
Extrude 22.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.5 (20210907.r.441 de74e1a) - from the file “FastCore.8bx”
Fibers 22.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.5 - from the file “Filter Gallery.8bf”
Filter Gallery 22.5 - from the file “Filter Gallery.8bf”
FineStructuresFilter 5.0.4.1 - from the file “FineStructures.8bf”
Fresco 22.5 - from the file “Filter Gallery.8bf”
Glass 22.5 - from the file “Filter Gallery.8bf”
Glowing Edges 22.5 - from the file “Filter Gallery.8bf”
Grain 22.5 - from the file “Filter Gallery.8bf”
Graphic Pen 22.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.5 (20210907.r.441 de74e1a) - from the file “HalideBottlenecks.8bx”
HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
HDRMergeUI 22.5 - from the file “HDRMergeUI.8bf”
HotPixelsFilter 5.0.4.1 - from the file “HotPixels.8bf”
HSB/HSL 22.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.5 - from the file “Standard MultiPlugin.8bf”
IGES 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Ink Outlines 22.5 - from the file “Filter Gallery.8bf”
JPEG 2000 22.5 - from the file “JPEG2000.8bi”
Kurtosis 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Lens Blur 22.5 - from the file “Lens Blur.8bf”
Lens Correction 22.5 - from the file “Lens Correction.8bf”
Lens Flare 22.5 - from the file “Standard MultiPlugin.8bf”
Liquify 22.5 - from the file “Liquify.8bf”
Matlab Operation 22.5 (20210907.r.441 de74e1a) - from the file “ChannelPort.8bf”
Maximum 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Mean 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Measurement Core 22.5 (20210907.r.441 de74e1a) - from the file “MeasurementCore.8me”
Median 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Merge to HDR Efex Pro 2 5.0.4.1 - from the file “HDR Efex Pro 2.8bf”
Mezzotint 22.5 - from the file “Standard MultiPlugin.8bf”
Minimum 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
MMXCore Routines 22.5 (20210907.r.441 de74e1a) - from the file “MMXCore.8bx”
Mosaic Tiles 22.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.5 (20210907.r.441 de74e1a) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.5 - from the file “Filter Gallery.8bf”
Nik Selective Tool 2 5.0.4 - from the file “SelectivePalette.8li”
Note Paper 22.5 - from the file “Filter Gallery.8bf”
NTSC Colors 22.5 (20210907.r.441 de74e1a) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.5 - from the file “Filter Gallery.8bf”
OpenEXR 22.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.5 - from the file “Filter Gallery.8bf”
Palette Knife 22.5 - from the file “Filter Gallery.8bf”
Patchwork 22.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.5 - from the file “Standard MultiPlugin.8bf”
PCX 22.5 (20210907.r.441 de74e1a) - from the file “PCX.8bi”
Perspective Efex 5.0.3.1 - from the file “PhotoshopPlugin-filterPerspectiveEfex64.8bf”
Perspective Efex automation 5.0.3.1 - from the file “PhotoshopPlugin-automationPerspectiveEfex64.8li”
Photocopy 22.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.5 (20210907.r.441 de74e1a) - from the file “ChannelPort.8bf”
Pinch 22.5 - from the file “Standard MultiPlugin.8bf”
Pixar 22.5 (20210907.r.441 de74e1a) - from the file “Pixar.8bi”
Plaster 22.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.5 - from the file “Filter Gallery.8bf”
Pointillize 22.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.5 (20210907.r.441 de74e1a) - from the file “PBM.8bi”
Poster Edges 22.5 - from the file “Filter Gallery.8bf”
PRC 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Radial Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Radiance 22.5 (20210907.r.441 de74e1a) - from the file “Radiance.8bi”
Range 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Render Color Lookup Grid 22.5 (20210907.r.441 de74e1a) - from the file “Export3DLUT.8be”
Reticulation 22.5 - from the file “Filter Gallery.8bf”
Ripple 22.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.5 - from the file “Filter Gallery.8bf”
Save for Web 22.5 - from the file “Save for Web.8be”
ScriptingSupport 22.5 - from the file “ScriptingSupport.8li”
ShadowsFilter 5.0.4.1 - from the file “Shadows.8bf”
Shake Reduction 22.5 - from the file “Shake Reduction.8bf”
Sharpener Pro 3: (1) RAW Presharpener 5.0.4.1 - from the file “SHP3RPS.8bf”
Sharpener Pro 3: (2) Output Sharpener 5.0.4.1 - from the file “SHP3OS.8bf”
Shear 22.5 - from the file “Standard MultiPlugin.8bf”
Silver Efex Pro 3 NO VERSION - from the file “NikCollection.8bf”
Skewness 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
SkinFilter 5.0.4.1 - from the file “Skin.8bf”
SkyFilter 5.0.4.1 - from the file “Sky.8bf”
Smart Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.5 - from the file “Filter Gallery.8bf”
Solarize 22.5 (20210907.r.441 de74e1a) - from the file “Solarize.8bf”
Spaces 22.5 - from the file “Spaces.8li”
Spatter 22.5 - from the file “Filter Gallery.8bf”
Spherize 22.5 - from the file “Standard MultiPlugin.8bf”
Sponge 22.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.5 - from the file “Filter Gallery.8bf”
Stained Glass 22.5 - from the file “Filter Gallery.8bf”
Stamp 22.5 - from the file “Filter Gallery.8bf”
Standard Deviation 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
StrongNoiseFilter 5.0.4.1 - from the file “StrongNoise.8bf”
Sumi-e 22.5 - from the file “Filter Gallery.8bf”
Summation 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Targa 22.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.5 - from the file “Filter Gallery.8bf”
Tiles 22.5 - from the file “Standard MultiPlugin.8bf”
Topaz DeNoise AI 18.0 - from the file “tltopazdenoiseaips_x64.8bf”
Topaz Sharpen AI 18.0 - from the file “tltopazsharpenaips_x64.8bf”
Torn Edges 22.5 - from the file “Filter Gallery.8bf”
Twirl 22.5 - from the file “Standard MultiPlugin.8bf”
U3D 22.5 (20210907.r.441 de74e1a) - from the file “U3D.8bi”
Underpainting 22.5 - from the file “Filter Gallery.8bf”
Vanishing Point 22.5 - from the file “VanishingPoint.8bf”
Variance 22.5 (20210907.r.441 de74e1a) - from the file “statistics.8ba”
Viveza 3 NO VERSION - from the file “NikCollection.8bf”
Water Paper 22.5 - from the file “Filter Gallery.8bf”
Watercolor 22.5 - from the file “Filter Gallery.8bf”
Wave 22.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.5 (20210907.r.441 de74e1a) - from the file “WIASupport.8li”
Wind 22.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.5 (20210907.r.441 de74e1a) - from the file “WBMP.8bi”
ZigZag 22.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.4.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.91.2
CmdN: 1.9.1
CDP: 1.117.1
Discover Panel (Loaded) 1.9.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.40.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.14.242.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\"
CAPTURE: 1.2.18 STOCK: 2.0.30
CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.comments-webview\"

Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0

Neural Filters (Registered) 1.8.3.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\extensions\capture\capture.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_14_242\manager.html”

Installed TWAIN devices: NONE

[J453]

Your graphics card and driver are quite old. Best bet: 

Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the pen tool work correctly?

[richardg52861327]

Jeffrey,
Not only was the Use Graphics Processor already unchecked, it was greyed
out and unusable. Richard Gold
[image: image.png]

[J453]

That might be part of the problem. GeForce GTX 645 doesn't meet the system requirements. 

I would probably either upgrage the graphics card in this system, or install the prior version of Photoshop which had lower GPU requirements.

[JJMack]

Try Phoroshop 2020 it a good version of Photoshop and your machine meets its requirenemys. Still your display drivers are 3+ years old update them.

[richardg52861327]

Thanks Jerry,
The prior version of PS was the one where the problem started. Even with
the update to v22.5.1 there was no fix for the Pen Tool. I know a lot of
people out there are having too many problems with the Pen Tool also. Is
Adobe doing anything about it?
What is the version of PS prior to the one just before 22.5.1?
Also, what is the upgrade for GeForce GTX 645?
Thanks,
Richard Gold

[CShubert]

Hi,

Yes, it may seem like some is important and some is just waste, but paste it all and our team can pick it apart and see what stands out as issue-possible.

Thank you,

[richardg52861327]

Cory,

I think that would like to try to install the 2020 version of PS to try and get a working

version of the Pen Tool. Upgrading the graphics card in a 7 year old machine might not be the way

to go. However, the oldest version of PS on my drive is 21.2.12. 

Can you walk me through what 2020 version I should download and then just how to do this process

without screwing up my current version which is 22.5.1?

Thanks,

Richard Gold