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Pen Tool

New Here ,
Jul 06, 2021 Jul 06, 2021

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Pen Tool Does Not Work. I just have reseted the prefferences and this didn't work for me. I can't create a point and I don't see any paths too. Please Help me! I just updated to the new version of Ps. 

 

Here is the link with my problem.

 

https://vimeo.com/571858235/7876e71927

 

Thanks!

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correct answers 1 Correct answer

Community Expert , Jul 06, 2021 Jul 06, 2021

Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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Community Expert ,
Jul 06, 2021 Jul 06, 2021

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Does turning off »Use Graphics Processor« in the Performance Preferences (Photoshop > Preferences > Performance > Graphic Processor Settings) and restarting Photoshop have any bearing on the issue? 

Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue? 

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New Here ,
Jul 18, 2021 Jul 18, 2021

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Yes! It worked. I turned on Deactivate Native Canvas. Thanks a lot!

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Community Beginner ,
Jul 30, 2021 Jul 30, 2021

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Thank you so much!

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Participant ,
Sep 01, 2021 Sep 01, 2021

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Great! I turned on "Deactivate Native Canvas" and the pen tool now works perfect! Thanks so much.

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Community Expert ,
Sep 01, 2021 Sep 01, 2021

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For the users affected: it is a work around, and the Ps team needs to be aware of the issue... 

I wonder if one should create a new bug report that points to this thread...

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Participant ,
Sep 01, 2021 Sep 01, 2021

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I would do so, if I knew how to create a new bug report...

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Community Expert ,
Sep 02, 2021 Sep 02, 2021

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I was told how to do it, I'm changing the thread to a bug report.

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New Here ,
Nov 16, 2021 Nov 16, 2021

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It worked for me by turning ON use graphics processor. This issue has happened in several versions up photoshop. I'm in version 23.01 currently. It seems like something adobe would be better at addressing at this point.

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Explorer ,
Sep 08, 2021 Sep 08, 2021

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It's happening to me, too, but only since the update this week. I can't see the nodes or the lines with the Pen Tool, unless I hide then unhide the layer, and even then it only works until I click again, then they disappear. I tried turning off/on the GPU, no difference. Unfortunately I decided to uninstall the update before I found this thread and that is still in progress. I'll edit with an update if the Pen Tool comes back, and try the Deactivate Native Canvas thing if it doesn't. I'm a new user (only had it two weeks) so this is quite frustrating.

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Explorer ,
Sep 08, 2021 Sep 08, 2021

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Okay, I can't seem to edit my comment, so I will add: I rolled back to 22.4.3  (from 22.5) and it's the same. I can see that the path was created (in Paths tab) but can't see it on the layer. I turned on "Deactivate Native Canvas" as suggested above and voila, the pen tool works. Hopefully Adobe is working on this.  The pen tool is vital - please fix it quickly!

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New Here ,
Oct 26, 2021 Oct 26, 2021

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The same problem exists in Illustrator and is solved in the same way.

 

Thank you very much

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