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Photo Restoration

Community Beginner ,
Dec 02, 2022 Dec 02, 2022

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Hi, does anyone know how long the Photo Restoration Neural Filter in Beta will be disabled for?  Is there an alternative in the meantime?

 

Thanks

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

 

<moved from using the community>

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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Photo Restoration Neural Filter in Beta...

By @justinec18320082

 

I've moved your post from Photoshop to Photoshop (beta) for you.

 

Jane

 

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Thanks Jane

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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But I'm having the same problem not in Beta.  Shouldn't it be in both places?

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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Is it disabled, it wasn't the other day?

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Community Expert ,
Dec 02, 2022 Dec 02, 2022

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It's not disabled for me.

Can you go to Photoshop Help Menu/System Info and copy/paste your details here?

It will give us a better picture of your setup

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Community Beginner ,
Dec 04, 2022 Dec 04, 2022

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Thanks, I'll give it a go 😊

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New Here ,
Jan 18, 2023 Jan 18, 2023

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Any progress? I'm trying to use this tool as well.  It seems to work sometimes (processing on your device) and other times it just says "We've temporarily disabled this filter because of an error". 

 

For reference, I'm running Win 11 (Build 22621.1105). 32GB of RAM, Ryzen 7 3800X, RTX 3070 (Driver 528.02), Photoshop 24.1.1. Full details in attached text file per Help Menu/System Info. The image I'm trying to work on is 2518 x 7119 16-bit grayscale, in case that matters. 

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Same problem here with a similarly speced computer. 

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Community Beginner ,
Feb 24, 2023 Feb 24, 2023

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Did you ever get this working...I have the same problem. I can do one or two images then I get the message "We've disabled this filter due to an error". It's really frustrating. Other neural filters are working and I have a ton of ram so it's not that as has been suggested before.

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Hi,

No, I couldn't get it to work. It is very annoying, I tried updating my
system too but that didn't work.

Justine

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Community Expert ,
Feb 25, 2023 Feb 25, 2023

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Are you using Photoshop (Beta) version 24.3?

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Community Beginner ,
Feb 25, 2023 Feb 25, 2023

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Yes I am

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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The Update that was available to me two days ago was 24.2 - problem persists.

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Community Beginner ,
Feb 28, 2023 Feb 28, 2023

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LATEST

For what it's worth. Seems to work everytime if I restart Photoshop for every image I want to use this on.

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