photo shop 2025 hanging on working

[Alagu38897852h1ly]

photo shop 2025 was hanging during work

[Ged_Traynor · Accepted solution]

@Alagu38897852h1ly try manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

If that doesn't help, can you post your Photoshop system info, in Photoshop go to Help > System Info, hit the copy button and paste the entire thing into this thread

[Srishti Bali]

Hi there,

Thanks so much @Ged_Traynor  for jumping in and sharing those helpful steps — really appreciate your support!

@Alagu38897852h1ly, sorry to hear you're experiencing hangs in Photoshop 2025. Could you please share a few more details to help us investigate further?

• When exactly does Photoshop hang — during a specific task or randomly?

• Has this issue started after a recent update?

• What operating system and version of PS are you using?

• Also, as Ged_Traynor mentioned, please try resetting your Photoshop preferences manually (make sure to back them up first):
  Reset preferences: https://adobe.ly/4k2l05c
  Back up Presets: https://adobe.ly/4kMlwp3

If the issue continues, please share your system info from Help > System Info in Photoshop — just copy and paste the entire report here. That’ll give us a clearer picture and help us guide you better.

Regards,

Srishti