Photoshop 2 Postes Erreur et rame

New Here ,
Aug 17, 2022 Aug 17, 2022

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Bonjour à tous, 
Nous avons des problèmes techniques avec Photoshop.
J'ai déjà suivi votre manuel préalablement sur la résolutions des problèmes occasionnels.
Cependant, j'ai toujours les mêmes soucis. Pourrions-nous le refaire ensemble (manuel)?
 
Sur le premier poste, nous sommes obligé d'enregistrer notre travail, fermer Photoshop et ensuite l'ouvrir et exporter. Nous rencontrer une erreur 'nous ne pouvons pas effectuer l'opération (export)
Sur le dernier, le PC rame, ferme lorsqu'il est trop sollicité. Mais, ce dernier poste est plus puissant que le premier.
 
Pourriez vous nous aider à résoudre ces problèmes, s'il vous plaît ?
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Adobe Employee ,
Aug 17, 2022 Aug 17, 2022

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Hi @laurent.michel, Sorry about the issues you're running into while exporting your work from Photoshop.

 

Can you let us know which version of Photoshop you're using and which version of Windows?

Have you tried restoring the Photoshop preferences to see if that resolves this for you?

If that doesn't solve it, you can quit Photoshop and put the Settings folder back.

Give that a go and let us know how it goes for you.

 

Regards,

Pete

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Community Expert ,
Aug 17, 2022 Aug 17, 2022

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It looks as if you only have 8GB of RAM, to run Photoshop successfully you need a powerful modern computer with at least 16GB of RAM and plenty of spare hard disk capacity.

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