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Cannot print in Photoshop 19.0.1 (2018). Every time I try to print, using File->Print or CTRL+P, the program crashes.
I am using windows 10 Home and Brother printer.
The only workaround is installing a previous PS
Anyone else encountered this issue? !
01jonesc,
Have you updated to the 19.1.5 update yet? There was a fix for some of the memory issues that sometimes caused some printing crashes.
Error while accessing performance preferences - 'An integer between 96 and 8 is required.'
Let us know if it helps you out.
Regards,
Pete
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Reset photoshop preferences / reset adobe apps
PRINT:
IF it’s a MAC, reset printing system:
On your Mac, choose Apple menu System Preferences, then click Printers & Scanners
Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.
After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.
Reinstall the print driver, only from the manufacturer, not Apple.
Also take a look at the following article and check if that helps:
https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html
You may like to re-install the printer drivers to check if that makes a difference?
Here is some general Adobe [Mac and Win] info on printing problems,
https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html
Simple reset: hold the space bar when you open the print window. It resets the print dialogs
if that doesn’t help -
Perhaps try resetting Photoshop preferences?
(read this entire post before acting please)
Resetting restores Photoshop's internal preferences, which are saved when Photoshop closes.
If they become corrupt then various issues can occur.
Here’s some info on how to do that:
Manually removing preferences files is the most complete method for restoring Photoshop to its default state:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
The user Library folder is hidden by default on macOS.
To access files in the hidden user Library folder, see here for how to access hidden user library files. https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
Unexpected behavior may indicate damaged preferences. Restoring preferences to their default settings is a good idea when trying to troubleshoot unexpected behaviors in Photoshop. check out the video
https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences
Learn how to access and modify Photoshop preferences and customize per your frequent workflows
https://helpx.adobe.com/photoshop/using/preferences.html
And here’s an earlier forum discussion as an aid to understanding
You may want to backup your settings and custom presets, brushes & actions before restoring Photoshop's preferences.
Here is general info about that: https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences
Preferences file locations: https://helpx.adobe.com/photoshop/kb/preference-file-names-locations-photoshop.html\
Before you reset your preferences, in case of future issues, I suggest you make a copy as Adobe may need one to check problematic references.
Quit Photoshop.
Go to Photoshop's Preferences folder:
in MacOS see: Users/[user name]/Library/Preferences/Adobe Photoshop [version] Settings
be aware that the user Library folder is hidden by default on macOS.
In the Finder, open the “Go” menu whilst holding down the Option (Alt) key.
Library will now appear in the list - below the current user's “home” directory.
Now you can drag the entire Adobe Photoshop [Version] Settings folder to the desktop or somewhere safe as a back-up of your settings.
Note that on macOS:
1:The user Library folder is hidden by default on macOS. To access the hidden user Library folder, see this How To:
https://helpx.adobe.com/x-productkb/global/access-hidden-user-library-files.html
2: preference preservation is affected by macOS permissions,
you’ll need to allow Photoshop ‘Full Disk Access’ in your Mac OS Preferences/Security and Privacy
It may even be time to reinstall Photoshop.
I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management