I upgraded to CC2020 and I am finding that when I navigate to place a file from within PS, the files are grey out out. They are actually accessible if I click on them, and I have found that if I right click, the files revert to normal, but it is annoying.
Thanks for your help.
What operating system?
Have you given Photoshop access to your harddrive in the System Preferences?
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I am using OSX High Sierra and Photoshop 2020 and I'm not seing what you mentioned.
Are you on OSX Catalina?
neil barstow, colourmanagement.net
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Same here, and it seem to be affecting all of the apps in the Adobe Suite, too. Running Catalina.
Me too. I'm on CC2020 and running Catalina.
Thanks for the reply I am running CC20 on Catalina.
Thanks for any help!
Did you ever find a solution for this? I'm having the same problem, it's very annoying
Hi Kate, unfortunately, we don't know which version Mark was running when he experienced the problem, and yourself as well.
Are you also running Catalina?
Can you check in Help>About Photoshop for the version number of Photoshop? If you are not running the latest version, 21.1.1, you should update as the bug might have been fixed.
So does it only happen when using File>Place?
Does it occur everytime?
If you are in 21.1.1 and it occurs all the time, please search or create a thread on the https://feedback.photoshop.com site, watched by Adobe staff. Make sure to provide as many relevant details as possible.
Hi, yes I'm running Catalina, my Photoshop Elements has only been installed for maybe 4-6 weeks, it's a new Mac and a new Photoshop, I was previously running Elements 15 on my older Mac. When I open a file from Photoshop some of the images are greyed out and some aren't, I'm still able to access them ok but they aren't clear to see so I have to continously sort the files by 'name' for them to appear properly, does that make sense?
sorry I forgot to add this photo in my last reply, this is what mine look like
Hi, guys. I too am having the same problem, affecting all Adobe Apps on Catalina (10.15.4). All Adobe Apps are updated and current (as of 20 April). Not terrible in the grand scheme of things but a little annoying.
Same issue here, with all of the Adobe CC 2020 Apps I use, running on macOS Catalina 10.15.4, it doesn't affect performance, it's just the annoyance of going through a dimmed folders path every time I open a file.
This has been a real buggy release. That AND Catalina.
Still happening. Annoying as heck.
I'm having the same problem since I got a new MBP16 7 months ago. Seems to be affecting the entire Adobe suite and also some other non-apple applications like Chrome for instance.
Any Apple App I've tested works fine, so does Cinema 4D.
It would be great to have a solution as it's very irritating indeed!
If you do a search, you'll find this issue covered a bazillion times. You have to set your permissions and access to allow apps to access your drives.
problem exists with permissions :
No I'm afraid that hasn't fixed it 😞
"A bazillion time!" - yeah great... still didn't fix the issue.
"A bazillion timeS"
I'm wondering if anyone has yet found a solution to the problem of accessible files grayed out in Photoshop. Just upgraded to PS 2021, using Catalina OS 10.15.17, and the problem persists.