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Photoshop 2020: Greyed out files/folders macOS

Community Beginner ,
Dec 17, 2019 Dec 17, 2019

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Hello,

I upgraded to CC2020 and I am finding that when I navigate to place a file from within PS, the files are grey out out. They are actually accessible if I click on them, and I have found that if I right click, the files revert to normal, but it is annoying.

 

Thanks for your help.

Mark

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New Here ,
Jan 29, 2021 Jan 29, 2021

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Seeing same problem. Very odd, it's been like this for months.

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Explorer ,
May 01, 2021 May 01, 2021

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Happening to me - Mac Pro (2019) 3.3 GHz 12-Core 160GB Big Sur 11.3

Affects all Adobe Apps

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Community Beginner ,
May 27, 2021 May 27, 2021

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Photoshop 2021 on MacBook Pro (16-inch, 2019) running Big Sur. 

If I wait long enough, some files will eventually "fill in" as viable instead of greyed, but even there, the behavior is inconsistent: some only activate if I select them directly. The lagtime is disconcerting considering the processing speed of my laptop. It's like the app has to index my menus and determine file types every time I do an open from the app.  

 

Concerned why this thread is 2-years old and no fix.

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Community Expert ,
May 27, 2021 May 27, 2021

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Where are these files stored?

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Community Beginner ,
May 27, 2021 May 27, 2021

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Files are stored on my hard drive in Documents subfolders.

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New Here ,
May 27, 2021 May 27, 2021

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Doesn't matter... on the HD...

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New Here ,
May 27, 2021 May 27, 2021

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If I click "size" two times...they will "pop" into full opaqueness. 

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Explorer ,
May 27, 2021 May 27, 2021

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Honestly, I grew so used to this problem that it eventually became invisible to me. That said, it looks now like I also have the initially gray / then black performance. Which . . . I guess? is an improvement? Though I have the feeling even this is unpredictable. 

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New Here ,
May 27, 2021 May 27, 2021

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I think this is Apple, not Adobe. I get it in many apps.

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New Here ,
Aug 02, 2021 Aug 02, 2021

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I had this problem and solved by clicking on the open cloud document button, it then gave me the options to select "On your computer" and it opened up the finder window and they were't greyed out anymore!!!!

 

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New Here ,
Aug 13, 2021 Aug 13, 2021

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Hi, this is help me too fit Greyed out files/folders macOS, I have the same issue, and I found this.

 

https://helpx.adobe.com/photoshop/using/preferences.html#Manually

 

I hope every help too.

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New Here ,
Nov 27, 2021 Nov 27, 2021

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LATEST

Same problem: Mac OS 12.0.1, Photoshop 2022 23.0.2 Release

I was happily able to use Save for Web yesterday, but today get a permissions error when attempting to save. Makes no difference whether it is attempting to save to the Downloads folder or a folder on DropBox. Other Adobe apps can save without a problem though!

 

Photoshop was updated to 23.0.2 two days ago - although that shouldn't be the problem because I could Save For Web yesterday.

 

Photoshop Export As works fine - but I prefer Save For Web - I don't like the quality settings on Export, Save For Web is more fine-tunable. If Save For Web is in still in Photoshop then it should function properly.

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