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Photoshop 2021 Canvas Freeze

New Here ,
Sep 30, 2021 Sep 30, 2021

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I am using Photoshop 2021 with Wacom Intuos CTH-490. My Photoshop canvas will freeze and the cursor does not change when i click any tools after i use scrubby zoom on artwork. I can click Photoshop tools and other setting but only canvas freeze. I have updated my wacom driver and graphics. Does anyone encounter the same issue?

I am using Photoshop 2021 on Windows 10

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Windows

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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The Photoshop Preferences can be found in the Photoshop menu on a Mac and the Edit menu on Windows.

 

Suggestion #1
Activate the Deactivate Native Canvas option within the Technology Previews tab.

 

Suggestion #2
Reset the Photoshop Preferences by clicking the Reset Preferences On Quit button within the General tab.

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Adobe Employee ,
Oct 31, 2021 Oct 31, 2021

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Go to Preferences > Tools... and uncheck "Enable Flick Panning" off. Does the problem go away?


Senior Product Manager - Customer Advocacy - Digital Imaging

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