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Photoshop 2021 demorando muito a inicializar - Windows 10

New Here ,
Jul 14, 2021 Jul 14, 2021

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Prezados, boa noite.

 

Meu Photoshop, de 3 semanas par cá, demora demais para inicializar. Dura um pouco mais de 6 minutos para abrir o Workspace. Já restaurei as preferências de fábrica, já desinstalei, já instalei novamente, já aumentei a alocação de memória para 90%. E nada. 6 minutos é MUITA COISA pra iniciar. Minha máquina é boa. Curiosamente foi a partir da última atualização. Minha máquina é excelente para o que eu uso. É um I5 8400 com GTX 1650 (habilitada no Photoshop) e 16GB de Ram. Fora o SSD M2 dedicado só ao sistema. Alguém sabe o que pode estar acontecendo? Podem me ajudar? Se eu precisar abrir o PS 6x num dia eu perco quase 40 minutos. Se alguém puder me ajudar, agradeço.

 

 

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Adobe
Adobe Employee ,
Jul 15, 2021 Jul 15, 2021

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Hi,

 

We're sorry about the trouble due to the long loading time with Photoshop 2021. Would you mind sharing the exact version of Photoshop you're using? Does it take the same amount of time if you launch Photoshop as administrator? Please ensure you have all available Windows updates installed on the computer along with the latest drivers for the computer.

 

Did you try resetting the preferences of Photoshop manually? If not, you can try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/2Qzc0K3

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

If the issue persists, try optimizing the Preferences of Photoshop using the steps suggested here: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Let us know how it goes!

Regards,

Nikunj

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Community Expert ,
Jul 15, 2021 Jul 15, 2021

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Also Post you Photoshop menu Help>System Info data.

JJMack

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