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Photoshop 2021 kills my wifi

New Here ,
Jan 05, 2021 Jan 05, 2021

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Whenever I open photoshop a couple seconds go by and my wifi crashes. I have to turn it off and back on to restart it and I am only able to use it as long as I dont open the photoshop tab. Ive been experiencing this since december, when I first installed photoshop on this laptop. I have a new MSI laptop with 32 GB ram. It works with windows. 

 

Thanks in advance!

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Adobe Community Professional ,
Jan 05, 2021 Jan 05, 2021

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You haven't really offered any useful information like the exact computer model or any info about the network settings and router as well as the relevant crash logs and details from your event viewer. Chances are that this has nothing to do with PS per se, but is simply a misconfiguration. And since those issues can be quite complex, it would be more advisable to consult your neighborhood's resident computer nerd to straighten out the WiFi stuff rather than trying to fix this via a forum. Eitehr way, unless you provide at least some of the info mentioned this will not go anywhere.

 

Mylenium

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New Here ,
Aug 05, 2021 Aug 05, 2021

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Have you found a solution to this? I recently started to experience the same problem. I have used PS on my current laptop for over a year and have made to changes.

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LEGEND ,
Aug 05, 2021 Aug 05, 2021

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I've seen this sort of thing, over the years, fixed by updating the firmware in the Wifi router.

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