• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • PortuguĂȘs
  • æ—„æœŹèȘžă‚łăƒŸăƒ„ニティ
    Dedicated community for Japanese speakers
  • 한ꔭ ì»€ëź€ë‹ˆí‹°
    Dedicated community for Korean speakers
Exit
0

P: Startar inte - Crash on startup

New Here ,
Aug 26, 2021 Aug 26, 2021

Copy link to clipboard

Copied

Jag har Windows 10 och Photoshop 2021 via Creative Cloud. Det har fungerat bra tills nu dĂ„ Photoshop inte startar upp. Vid inlĂ€sningen av programmet stannar det vid "Skapar fĂ€rgkonverteringstabeller" . Ett felmeddelande med texten "Klicka hĂ€r" hĂ€visar till en websida med förslag till Ă„tgĂ€rder men dessa hjĂ€lper inte. 

HjÀlp önskas

 

{moderator edited title - PS-72870}

Bug Fixed
TOPICS
Windows

Views

6.8K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines

correct answers 1 Correct answer

Adobe Employee , Oct 26, 2021 Oct 26, 2021

Hi all,

 

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

 

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate
14 Comments
Community Expert ,
Aug 26, 2021 Aug 26, 2021

Copy link to clipboard

Copied

Hi

Try renaming the Adobe Photoshop 2021 Settings folder to Adobe Photoshop 2021 Settings.old

It will be recreated when you launch Photoshop, you can find the folder in this location

C:\Users\Your Name\AppData\Roaming\Adobe\Adobe Photoshop 2021

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Aug 26, 2021 Aug 26, 2021

Copy link to clipboard

Copied

I was able to find your crash report. Thanks for submitting with your email address! I have asked an engineer to take a look at the report.

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

I can not find these folders on my computer

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

Type %appdata% in the file explorer address bar and hit return, then follow the path to Roaming\Adobe\Adobe Photoshop 2021

image5.png

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

I find the way to Settings but can not find "Settings.old"

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

You need to rename this folder Adobe Photoshop 2021 Settings to Adobe Photoshop 2021 Settings.old

So right click on the Adobe Photoshop 2021 Settings folder and select rename, then add .old to the end

image6.png

It should look like this after you rename it

image7.png

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

I have done it. When I try to start Photoshop I at once got error " It is not possible to start Photoshop because of ICC-profile is not valid"

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

Now I have two Settings. 1)Settings 17 kB 2) Settings. old  20 MB 

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

Go into Windows Colour Management from the Control Panel and follow the below screenshots

image1.png

image2.png

image3.png

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

GREAT!!!!

Really thank you! Now I can start up Photoshop and everything seems good.

 

This solved also my other problem. When I doubleclicked on a picture in  FOTON I saw the big picture in only 2 secunds and then it closed. On intrenet I find a way to get back the old Windows Shower  But when I doubleklicked I got the message that I donÂŽt have enough memory for showing  the picture which confused me.

 

After your help this is solved and I can use the old Windows Picture Shower which is better than FOTON.

THANK YOU VERY MUCH !

Åke

Votes

Translate

Translate

Report

Report
New Here ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

I forget a question to you. I had reinstalled Spyder 5pro but  have uninstalled it again during the time with problems with starting up Photoshop. My problems was the same after I had take away Spyder 5 pro .

Do you think it can give me problem if I install it again?

I had it earlier on my computer with Win 7 without any problems. 

Åke

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

You're welcome, glad I could help 🙂

Votes

Translate

Translate

Report

Report
Community Expert ,
Aug 27, 2021 Aug 27, 2021

Copy link to clipboard

Copied

You should be fine to reinstall Spyder 5 Pro again

Votes

Translate

Translate

Report

Report
Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

Copy link to clipboard

Copied

LATEST

Hi all,

 

We're happy to announce the MAX 2021 release of Photoshop 23.0. This update includes the fix for this issue.

 

To update Photoshop to 23.0, click "Update" in the Creative Cloud desktop app next to Photoshop. More detailed instructions for updating

 

Let us know if the update resolves the problem for those affected and share your feedback with us.

 

Thanks,

Mohit

Status Fixed

Votes

Translate

Translate

Report

Report