Photoshop 2021 won't print

Community Beginner ,
Sep 19, 2022 Sep 19, 2022

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I bought a Canon Pixa Pro-200. Photoshop refuses to print. I know it's Photoshop because Preview prints. I've tried resetting the Photoshop preferences. I've switched from USB to Ethernet. Photoshop recognizes the printer either way. (It shows up in the printer dialogue box.) I even uninstalled and reinstalled Photoshop. I've followed all the steps in Adobe's troubleshooting page. Nada.

 

Please, I'd love to hear if anyone has a possible solution that I haven't tried above.

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Community Expert ,
Sep 19, 2022 Sep 19, 2022

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Hi, for which reason you switched from USB to ethernet? if all tried then try to use on 2022...regards

Ali Sajjad / Graphic Design Trainer / Freelancer / Adobe Certified Professional

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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MAC, reset printing system:

On your Mac, choose Apple menu System Preferences, then click Printers & Scanners

Press and hold the Control key as you click in the list at the left, then choose “Reset printing system” from the menu that appears.

After you reset the printing system, the list of printers in Printers & Scanners preferences is empty.

Reinstall the print driver, only from the manufacturer, not Apple.

 

Also take a look at the following article and check if that helps: 

https://helpx.adobe.com/photoshop/using/printing-color-management-photoshop1.html

 

You may like to re-install the printer drivers to check if that makes a difference?

 

Here is some general Adobe [Mac and Win] info on printing problems,

https://helpx.adobe.com/photoshop/kb/troubleshoot-printing-problems.html

Simple reset: hold the space bar when you open the print window. It resets the print dialogs

 

  • - - - - - - -

If that doesn’t help -

Here’s some troubleshooting advice:

https://helpx.adobe.com/photoshop/kb/basic-trouble-shooting-steps.html

 

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

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Community Expert ,
Sep 20, 2022 Sep 20, 2022

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reinstalling Photoshop.

did you follow these steps?

 

It’s recommended that you use the Adobe CC cleaner tool to remove all traces first.

(See above about preserving preferences though! Its worth preserving them unless they are corrupted.)

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Uninstall Photoshop BUT make sure to choose the option “Yes, remove app preference”.

 

Once that process finishes, start the installation process and look into the “Advanced Options”. Uncheck “Import previous settings and preferences” and choose to “Remove old versions”.

 

I hope this helps

neil barstow, colourmanagement net :: adobe forum volunteer

google me "neil barstow colourmanagement" for lots of free articles on colour management

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