Photoshop 2021 wont open on Windows

New Here ,
Feb 04, 2021 Feb 04, 2021

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Every time I try to open photoshop it simply just won't open. No errors, no change in my pc performance, nothing. I've tried reinstalling as well as closing all instances in task manager. I have no clue how to get it to open. Any suggestions? 

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Adobe Employee , Feb 04, 2021 Feb 04, 2021
Hi, We're sorry about the trouble with Photoshop. Would you mind telling us if you're getting the splach screen while launching the app or even that doesn't come up? Have you tried launching the app by running it as admin to check if that helps? If not, please try that to check if that makes a difference. You can also try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/3dFRlyi Please backup your settings prior to resetting the preferences. You ...

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Adobe Employee ,
Feb 04, 2021 Feb 04, 2021

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Hi,

 

We're sorry about the trouble with Photoshop. Would you mind telling us if you're getting the splach screen while launching the app or even that doesn't come up? Have you tried launching the app by running it as admin to check if that helps? If not, please try that to check if that makes a difference.

 

You can also try to reset the preferences of Photoshop manually using the steps mentioned here: https://adobe.ly/3dFRlyi

Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/2vNz6FG

 

Let us know how it goes!

Regards,

Nikunj

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New Here ,
Feb 04, 2021 Feb 04, 2021

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Thank you so much! Running as administrator worked. Yet again thank you

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Adobe Employee ,
Feb 04, 2021 Feb 04, 2021

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Glad that helped! Since the app works while running an admin, the issue may be due to permissions. You can check out the permissions on the folders mentioned in the link: https://helpx.adobe.com/photoshop/kb/required-permissions-photoshop-cs5-windows.html

 

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New Here ,
Apr 19, 2022 Apr 19, 2022

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Hello, I can even open PS to edit any settings...Just won't open on windows. Can you please help 🙂 

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