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Photoshop 2022 crashes mac computer Montery

New Here ,
Sep 08, 2022 Sep 08, 2022

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Crashes crashes and more crashes. I have Photoshop 2022 mac OS Montery 12.5.1 Its a 2019 Mac, that works fine in every other way and has not given me any issues with any more program. But any time I try to use PS after a few minuets it crashes my whole computer. I have tried EVERYTHING anyone has ever suggested on any forum I can find. Nothing works, I have tried uninstaling it, installing a older version, doing all the " un click this to clear that". Nothing works, why am I paying for this program when its garenteed NOT to work? And why should I have to be the one to fix it? Adobe should be the one to fix it! And I don't want to hear " just go click on PS in your system prefernces" that's not the issue and you know it!

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Hi,

Sorry to hear about all your problems with Photoshop. Are you saying that all versions behave in the same way? 2022 and 2021?

Was it working fine on the same computer with previous versions?

 

Marek Mularczyk
Adobe Certified Expert and Instructor

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Hi @user6325431 sorry to hear this.

 

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation. 
It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply. 

 

Thank you,

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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Did you download the new update? Because that was supposed to fix the crashes.  Check to see if you have installed the latest update.

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New Here ,
Sep 09, 2022 Sep 09, 2022

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I was not having any issues with previous versions of PS, I have sence reinstalled a 21 version and that seems to be working.

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New Here ,
Sep 09, 2022 Sep 09, 2022

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so I downloaded 22 version,  it kept crashing, everyone said go back to 21 so I did. then this NEW 22 version came out that was "suposed" to fix this issue and it kept crashing. So I have gone BACK to 21.

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New Here ,
Sep 09, 2022 Sep 09, 2022

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Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63 x64 Number of Launches: 0 Operating System: Mac OS 11.0.0 System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2 Physical processor count: 6 Processor speed: 3000 MHz Built-in memory: 16384 MB Free memory: 9425 MB Memory available to Photoshop: 12773 MB Memory used by Photoshop: 100 % ACP.local Status: - SDK Version: 1.34.1.4 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.17.0.36 - Min Core Sync Required: 4.3.28.24 ACPL Cache Config: - Time to Live: 5184000 seconds - Max Size: 20480 MB - Purge Percentage: 50% - Threshold Percentage: 85% - Purge Interval: 300 seconds Native GPU: Enabled. Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium TextComposer: Latin Display: 1 Main Display High DPI Monitor Display Bounds: top=0, left=0, bottom=1152, right=2048 OpenGL Drawing: Enabled. OpenGL Allow Old GPUs: Not Detected. OpenGL Drawing Mode: Advanced OpenGL Allow Normal Mode: True. OpenGL Allow Advanced Mode: True. AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="16915465"
glgpu[0].GLVendor="AMD"
glgpu[0].GLRenderer="16915465"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Jun 17 2022 18:58:05)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4294
clgpu[0].CLName="AMD Radeon Pro 560X Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLBandwidth=6.700000e+10
clgpu[0].CLCompute=755.732229
nativegpu[0].NativeName="AMD Radeon Pro 560X"
License Type: Subscription Serial number: 91190696617143576752 GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2021/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 957.0G, 367.5G free Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/ Installed components: dvametadata.framework dvametadata 12.1.0.0 AdobeXMPScript.framework AdobeXMPScript 79.164488 79.164488 ICUUnicode.framework ICUUnicode dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe ICUConverter.framework ICUConverter dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe AdobeCrashReporter.framework AdobeCrashReporter 8.0.7 boost_system.framework boost_system 12.1.0.0 AdobeACE.framework AdobeACE 2.20.02.47209 79.623884 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 12.1.0.0 dvascripting.framework dvascripting 12.1.0.0 dvaappsupport.framework dvaappsupport 12.1.0.0 dvaunittesting.framework dvaunittesting 12.1.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 3.8.0.46941 79.622927 AIDE.framework AIDE 1.5.0.47011 79.623154 dynamiclink.framework dynamiclink 12.1.0.0 dvaaccelerate.framework dvaaccelerate 12.1.0.0 dvametadataUI.framework dvametadataUI 12.1.0.0 boost_filesystem.framework boost_filesystem 12.1.0.0 AdobeBIB.framework AdobeBIB 1.2.03.47209 79.623884 AdobeXMPFiles.framework AdobeXMPFiles 79.164488 79.164488 AdobeLinguistic.framework 194855b5b2cb7a043e8696dc032154338fb09390 dvaplayer.framework dvaplayer 12.1.0.0 PlugPlugOwl.framework PlugPlugOwl 10.0.0.80 AdobeAGM.framework AdobeAGM 4.30.87.47209 79.623884 adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 6.0 79.623146 AdobePDFL.framework AdobePDFL 15.0.0.46993 79.395135 dvacore.framework dvacore 12.1.0.0 AdobePIP.framework AdobePIP 8.1.0.73.49198 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 3.8.0.46941 79.622927 dvatransport.framework dvatransport 12.1.0.0 AdobeXMP.framework AdobeXMPCore 79.164488 79.164488 AdobeJP2K.framework AdobeJP2K 1.2.2.46701 79.275695 dvaaudiodevice.framework dvaaudiodevice 12.1.0.0 LogSession.framework LogSession 8.1.0.73.49198 PlugPlugExternalObject.framework 10.0.0.80 AdobeSVGAGM.framework AdobeSVGAGM 1.0.47013 79.623146 dvametadataapi.framework dvametadataapi 12.1.0.0 WRServices.framework WRServices 16.0.0 16.0.0.0 AdobeBIBUtils.framework AdobeBIBUtils 1.1.47209 79.623884 boost_threads.framework boost_threads 12.1.0.0 AdobeCoolType.framework AdobeCoolType 5.17.00.47209 79.623884 dvamediatypes.framework dvamediatypes 12.1.0.0 AdbePM.framework AdbePM 5.0.00.377277 1.624362 boost_date_time.framework boost_date_time 12.1.0.0 dynamic-torqnative.framework Torq Native uxp-4.1.2.214 AdobeMPS.framework AdobeMPS 5.8.1.47011 79.623129 dvaui.framework dvaui 12.1.0.0 ICUData.framework ICUData dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe dvamarshal.framework dvamarshal 12.1.0.0 Unified Extensibility Platform uxp-4.1.2.214 Required plugins: Accented Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 22.0.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 22.0 © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 22.0 © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 22.0 © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 22.0 © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 22.0.0, © 2003-2020 Adobe. 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All rights reserved. - from the file “statistics.plugin” Smart Blur 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 22.0 © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin” Spaces 22.0, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin” Spatter 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 22.0.0, © 1991-2020 Adobe. 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CmdN: 1.5.14
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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Sorry that this is happening @user6325431 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

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New Here ,
Sep 09, 2022 Sep 09, 2022

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I am trying but it keeps getting flaged as spam

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Send it to me: shubert@adobe.com

 

Thank you,

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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[Thanks for the sysinfo @user6325431 - added by moderator]

 

It is suggested that memory for Ps should not go over 70%, yours is set to 100%

It could be you are hitting some issues due to the age of your Mac OS, it might be a good idea to go over the system requirements for Ps and see if your system does meet them.
https://helpx.adobe.com/photoshop/system-requirements.html


Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64
Number of Launches: 0
Operating System: Mac OS 11.0.0
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2
Physical processor count: 6
Processor speed: 3000 MHz
Built-in memory: 16384 MB
Free memory: 9425 MB
Memory available to Photoshop: 12773 MB
Memory used by Photoshop: 100 %
ACP.local Status:
- SDK Version: 1.34.1.4
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.17.0.36
- Min Core Sync Required: 4.3.28.24
ACPL Cache Config:
- Time to Live: 5184000 seconds
- Max Size: 20480 MB
- Purge Percentage: 50%
- Threshold Percentage: 85%
- Purge Interval: 300 seconds
Native GPU: Enabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Enabled.
Touch Bar Property Feedback: Enabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
Display: 1
Main Display
High DPI Monitor
Display Bounds: top=0, left=0, bottom=1152, right=2048
OpenGL Drawing: Enabled.
OpenGL Allow Old GPUs: Not Detected.
OpenGL Drawing Mode: Advanced
OpenGL Allow Normal Mode: True.
OpenGL Allow Advanced Mode: True.
AIFCoreInitialized=1
AIFOGLInitialized=1
OGLContextCreated=1
NumGLGPUs=1
NumCLGPUs=1
NumNativeGPUs=1
glgpu[0].GLVersion="2.1"
glgpu[0].IsIntegratedGLGPU=0
glgpu[0].GLMemoryMB=4096
glgpu[0].GLName="16915465"
glgpu[0].GLVendor="AMD"
glgpu[0].GLRenderer="16915465"
glgpu[0].HasGLNPOTSupport=1
glgpu[0].CanCompileProgramGLSL=1
glgpu[0].GLFrameBufferOK=1
clgpu[0].CLPlatformVersion="OpenCL 1.2 (Jun 17 2022 18:58:05)"
clgpu[0].CLDeviceVersion="1.2"
clgpu[0].IsIntegratedCLGPU=0
clgpu[0].CLMemoryMB=4294
clgpu[0].CLName="AMD Radeon Pro 560X Compute Engine"
clgpu[0].CLVendor="AMD"
clgpu[0].CLBandwidth=6.700000e+10
clgpu[0].CLCompute=755.732229
nativegpu[0].NativeName="AMD Radeon Pro 560X"
License Type: Subscription
Serial number: 91190696617143576752
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: /Applications/Adobe Photoshop 2021/
Photoshop scratch has async I/O enabled
Scratch volume(s):
  Startup, 957.0G, 367.5G free
Required Plugins folder: /Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/PlugIns/Required/
Primary Plugins folder: /Applications/Adobe Photoshop 2021/Plug-ins/
 
Installed components:
 
   dvametadata.framework   dvametadata   12.1.0.0
   AdobeXMPScript.framework   AdobeXMPScript   79.164488   79.164488
   ICUUnicode.framework   ICUUnicode      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   ICUConverter.framework   ICUConverter      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   AdobeCrashReporter.framework   AdobeCrashReporter   8.0.7
   boost_system.framework   boost_system   12.1.0.0
   AdobeACE.framework   AdobeACE   2.20.02.47209   79.623884
   AdobeOwl.framework   AdobeOwl   5.5.0
   mediacoreif.framework   mediacoreif   12.1.0.0
   dvascripting.framework   dvascripting   12.1.0.0
   dvaappsupport.framework   dvaappsupport   12.1.0.0
   dvaunittesting.framework   dvaunittesting   12.1.0.0
   AdobeAXE8SharedExpat.framework   AdobeAXE8SharedExpat   3.8.0.46941   79.622927
   AIDE.framework   AIDE   1.5.0.47011   79.623154
   dynamiclink.framework   dynamiclink   12.1.0.0
   dvaaccelerate.framework   dvaaccelerate   12.1.0.0
   dvametadataUI.framework   dvametadataUI   12.1.0.0
   boost_filesystem.framework   boost_filesystem   12.1.0.0
   AdobeBIB.framework   AdobeBIB   1.2.03.47209   79.623884
   AdobeXMPFiles.framework   AdobeXMPFiles   79.164488   79.164488
   AdobeLinguistic.framework      194855b5b2cb7a043e8696dc032154338fb09390
   dvaplayer.framework   dvaplayer   12.1.0.0
   PlugPlugOwl.framework   PlugPlugOwl   10.0.0.80
   AdobeAGM.framework   AdobeAGM   4.30.87.47209   79.623884
   adobe_caps.framework   adobe_caps   11.0.0.14   1.584361
   AdobeSVGRE.framework   AdobeSVGRE   6.0   79.623146
   AdobePDFL.framework   AdobePDFL   15.0.0.46993   79.395135
   dvacore.framework   dvacore   12.1.0.0
   AdobePIP.framework   AdobePIP   8.1.0.73.49198
   AdobePDFSettings.framework   AdobePDFSettings   1.7
   AdobeAXEDOMCore.framework   AdobeAXEDOMCore   3.8.0.46941   79.622927
   dvatransport.framework   dvatransport   12.1.0.0
   AdobeXMP.framework   AdobeXMPCore   79.164488   79.164488
   AdobeJP2K.framework   AdobeJP2K   1.2.2.46701   79.275695
   dvaaudiodevice.framework   dvaaudiodevice   12.1.0.0
   LogSession.framework   LogSession   8.1.0.73.49198
   PlugPlugExternalObject.framework      10.0.0.80
   AdobeSVGAGM.framework   AdobeSVGAGM   1.0.47013   79.623146
   dvametadataapi.framework   dvametadataapi   12.1.0.0
   WRServices.framework   WRServices   16.0.0   16.0.0.0
   AdobeBIBUtils.framework   AdobeBIBUtils   1.1.47209   79.623884
   boost_threads.framework   boost_threads   12.1.0.0
   AdobeCoolType.framework   AdobeCoolType   5.17.00.47209   79.623884
   dvamediatypes.framework   dvamediatypes   12.1.0.0
   AdbePM.framework   AdbePM   5.0.00.377277   1.624362
   boost_date_time.framework   boost_date_time   12.1.0.0
   dynamic-torqnative.framework   Torq Native   uxp-4.1.2.214
   AdobeMPS.framework   AdobeMPS   5.8.1.47011   79.623129
   dvaui.framework   dvaui   12.1.0.0
   ICUData.framework   ICUData      dev.8d867c47d452aaf877eff359ba36d9e0468fcfbe
   dvamarshal.framework   dvamarshal   12.1.0.0
   Unified Extensibility Platform  uxp-4.1.2.214
 
 
Required plugins:
 
   Accented Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Adaptive Wide Angle 22.0.0, © 2014-2020 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin”
   Angled Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Average 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Average.plugin”
   Bas Relief 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   BMP 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Camera Raw 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Camera Raw Filter 14.5 (1177), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin”
   Chalk & Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Charcoal 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Chrome 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Cineon 22.0  © 2002-2020 Adobe. All rights reserved. - from the file “Cineon.plugin”
   Clouds 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Color Halftone 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Colored Pencil 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Conté Crayon 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Craquelure 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crop and Straighten Photos 22.0  © 2003-2020 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin”
   Crop and Straighten Photos Filter 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Crosshatch 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Crystallize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Cutout 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Dark Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   De-Interlace 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dicom 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “dicom.plugin”
   Difference Clouds 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Clouds.plugin”
   Diffuse Glow 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Displace 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Dry Brush 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Eazel Acquire 22.0  © 2007-2020 Adobe. All rights reserved. - from the file “EazelAcquire.plugin”
   Entropy 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Export Color Lookup Tables 22.0  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Extrude 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   FastCore Routines 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “FastCore.plugin”
   Fibers 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Film Grain 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Filter Gallery 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Fresco 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glass 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Glowing Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Grain 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Graphic Pen 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halftone Pattern 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Halide Bottlenecks 22.0  © 2020 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin”
   HDRMergeUI 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin”
   HSB/HSL 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IFF Format 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   IGES 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Ink Outlines 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   JPEG 2000 22.0  © 2001-2020 Adobe. All rights reserved. - from the file “JPEG2000.plugin”
   Kurtosis 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Lens Blur 22.0.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Blur.plugin”
   Lens Correction 22.0.0, © 2002-2020 Adobe. All rights reserved. - from the file “Lens Correct.plugin”
   Lens Flare 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Liquify 22.0.0, © 2001-2020 Adobe. All rights reserved. - from the file “Liquify.plugin”
   Matlab Operation 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Maximum 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mean 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Measurement Core 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “MeasurementCore.plugin”
   Median 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Mezzotint 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Minimum 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   MMXCore Routines 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “MMXCore.plugin”
   Mosaic Tiles 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Multiprocessor Support 22.0  © 1990-2020 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin”
   Neon Glow 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Note Paper 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   NTSC Colors 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “NTSC Colors.plugin”
   Ocean Ripple 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   OpenEXR 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Paint Daubs 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Palette Knife 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Patchwork 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Paths to Illustrator 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   PCX 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “PCX.plugin”
   Photocopy 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Picture Package Filter 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “ChannelPort.plugin”
   Pinch 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Pixar 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “Pixar.plugin”
   Plaster 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Plastic Wrap 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Pointillize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Polar Coordinates 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Portable Bit Map 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “PBM.plugin”
   Poster Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   PRC 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Radial Blur 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Radiance 22.0  © 2003-2020 Adobe. All rights reserved. - from the file “Radiance.plugin”
   Range 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Render Color Lookup Grid 22.0  © 2012-2020 Adobe. All rights reserved. - from the file “Export3DLUT.plugin”
   Reticulation 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Ripple 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Rough Pastels 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Save for Web 22.0.0, © 1999-2020 Adobe. All rights reserved. - from the file “Save for Web.plugin”
   ScriptingSupport 22.0, © 2002-2020 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin”
   Shake Reduction 22.0.0, © 2014-2020 Adobe. All rights reserved. - from the file “Shake Reduction.plugin”
   Shear 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Skewness 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Smart Blur 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Smudge Stick 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Solarize 22.0  © 1993-2020 Adobe. All rights reserved. - from the file “Solarize.plugin”
   Spaces 22.0, © 2015-2020 Adobe. All rights reserved. - from the file “Spaces.plugin”
   Spatter 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Spherize 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Sponge 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Sprayed Strokes 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stained Glass 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Stamp 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Standard Deviation 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Sumi-e 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Summation 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Targa 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Texturizer 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Tiles 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Torn Edges 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Twirl 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   U3D 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “U3D.plugin”
   Underpainting 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Vanishing Point 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “VanishingPoint.plugin”
   Variance 22.0  © 2006-2020 Adobe. All rights reserved. - from the file “statistics.plugin”
   Water Paper 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Watercolor 22.0.0, © 1991-2020 Adobe. All rights reserved. - from the file “Filter Gallery.plugin”
   Wave 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wind 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
   Wireless Bitmap 22.0  © 1989-2020 Adobe. All rights reserved. - from the file “WBMP.plugin”
   ZigZag 22.0.0, © 2003-2020 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin”
 
Optional and third party plugins: NONE
 
 
Duplicate and Disabled plugins: NONE
 
 
Plugins that failed to load: NONE
 
Unified Extensibility Platform - Extensions:
 
   com.adobe.ccx.start (L) 3.7.0.120 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.start/"
CDO: 1.76.8
        CmdN: 1.5.14
        CDP: 1.100.14
   com.adobe.unifiedpanel (L) 1.0.5.4 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.unifiedpanel/"
 
   com.adobe.ccx.timeline (P) 2.6.27.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.ccx.timeline/"
 
   com.adobe.nfp.gallery (P) 1.2.99.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.nfp.gallery/"
 
   com.adobe.photoshop.exportAs (P) 5.1.2.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.exportAs/"
 
   com.adobe.photoshop.personalization (L) 1.0.0.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.photoshop.personalization/"
 
   com.adobe.pluginspanel (P) 1.0.50.0 - from the file "/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Required/UXP/com.adobe.pluginspanel/"
 
 
Extensions:
 
   Libraries  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/index.html”
   New Document  3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4”
   Home  2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8”
   com.adobe.capture.extension  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/capture/capture.html”
   com.adobe.stock.panel.licensing-embedded  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/extensions/stock-panel-licensing/index.html”
   Adobe Color Themes  6.1.0 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.KulerPanel.html/index.html”
   Export As  4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   Export As  4.8.13 - from the file “/Applications/Adobe Photoshop 2021/Adobe Photoshop 2021.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html”
   com.adobe.cclibraries.manager  1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_237/manager.html”
 
Installed TWAIN devices: NONE

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New Here ,
Sep 09, 2022 Sep 09, 2022

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the computer is from 2019? 

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Sorry, was referring to the OS, have you tried updating to 12.5.1, your system info show:
Operating System: Mac OS 11.0.0

 

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New Here ,
Sep 09, 2022 Sep 09, 2022

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it says it's up to date

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Adobe Employee ,
Sep 09, 2022 Sep 09, 2022

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Sorry, we can only go by what the system info that Ps outputs, so that is what we are seeing.

"Adobe Photoshop Version: 22.0.0 20201006.r.35 2020/10/06: 4587a1caa63  x64

Number of Launches: 0
Operating System: Mac OS 11.0.0
System architecture: Intel CPU Family:6, Model:14, Stepping:10 with MMX, SSE Integer, SSE FP, SSE2, SSE3,"

 

You could try to do a clean wipe and restore from your Creative Cloud app to make sure you don't have any leftover files:

 

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

 

Thank you,

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Community Expert ,
Sep 09, 2022 Sep 09, 2022

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@CoryShubert wrote:

A system hang or freeze requiring a computer restart usually means a low level failure such as a driver (bad video card driver, etc), failing hardware (hard disk, video card, etc.) or damaged OS installation.

 

Hi @user6325431 

 

In addition, have you checked your hard drive with Disk Utility recently? Launch it from Spotlight or the Applications folder, then select your disk and run First Aid.

 

Details here:

https://support.apple.com/en-us/HT210898

 

Jane

 

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New Here ,
Sep 21, 2022 Sep 21, 2022

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ran firstaid, nothing to report. 

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Community Expert ,
Sep 22, 2022 Sep 22, 2022

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Hi, in the past I remember many cases where Photoshop was using the memory sub-system in so big chunks that it was the sole program that showed when there is a memory error. If your computer has removable RAM, try to remove one of the sticks to troubleshoot, then put it back in and remove the other one. and test Ps again.

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