Photoshop 2022 doesn't open after installing Monterey

New Here ,
Jul 20, 2022 Jul 20, 2022

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Hi there, yesterday I installed macOS Monterey vs 12.4 on my iMac (Retina 5K, 27-inch, 2017, 3,8 GHz Quad-Core Intel Core i5). Then I installed photoshop 2022. I want to open photoshop but it doesn't open. The Ps logo keeps bouncing in dock, untill nothing happens. Please help.

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Adobe Community Professional ,
Jul 20, 2022 Jul 20, 2022

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[Moderator moved from Using the Community (forums) to Download & Install.]

Which version of Photoshop?  Photoshop Creative Cloud or Elements? 

 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 20, 2022 Jul 20, 2022

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It's Photoshop Creative Cloud

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Adobe Community Professional ,
Jul 20, 2022 Jul 20, 2022

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Did you reinstall Photoshop after upgrading to Monterey?

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 20, 2022 Jul 20, 2022

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Yes, I installed, un-installed, installed again, and its not working.

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New Here ,
Jul 22, 2022 Jul 22, 2022

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Do you know what can be the problem and how to solve it? Because re-installing doesn't work? 

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Adobe Community Professional ,
Jul 22, 2022 Jul 22, 2022

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Try trashing your Photoshop preferences. Press and hold Option+Command+Shift (Mac OS) immediately after launching Photoshop. You will be prompted to delete the current settings.

 

If that doesn't work, check your system's permission settings.  Photoshop needs full disk access.  Go to System  Preferences > Security > Privacy. 

 

Nancy O'Shea, Adobe Product User & Community Professional
Alt-Web Design & Publishing ~ Web : Print : Graphics : Media

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New Here ,
Jul 25, 2022 Jul 25, 2022

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By holding Option + Command + Shift when launching Phosohop, nothing appears in my screen. So this doesn't seem to work.

 

And also, I gave full disk access in the Security settings, but Photoshop still does not open.Screenshot 2022-07-25 at 14.22.45.png

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New Here ,
Aug 03, 2022 Aug 03, 2022

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Can anyone help please?

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