Photoshop 2022 will not function

Community Beginner ,
Apr 28, 2022 Apr 28, 2022

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Struggling student here whose struggles have become exponentially worse due to Photoshop ceasing to function on my computer in the middle of finals. These are all the things I've already tried:

The 23.3.1 is what started it all

Restarted my computer a ton of times

Gave photoshop 77% of RAM instead of the default 70%

Disabled graphics processor

Deinstalled and reinstalled the entire creative cloud

Tried to move it onto my external hard drive

Basically every trick I've found on here that I can't remember at this point because I've been trying to fix it for 2 weeks

It only gets worse and worse. At first it would freeze after I opened more than 3 photos and I would have to force quit. Then everytime I changed documents it would freeze. When I zoomed in it would freeze. Became super slow and laggy when opening. Instead of the blue box that appears when you're transforming a photo, it's a dotted line with white dots that moves around like something from the 90s. Now I have reinstalled photoshop 2021 which was going fine but I can't select things  by clicking on them, I have to select it by layer which still isn't condusive to workflow. 

These are my specs:

 

Device name DESKTOP-RS37KQG
Processor Intel(R) Core(TM) i5-7300U CPU @ 2.60GHz 2.71 GHz
Installed RAM 8.00 GB
Device ID 0F115B77-10FA-4CF5-813C-F15E816EAFDA
Product ID 00330-62990-08958-AAOEM
System type 64-bit operating system, x64-based processor
Pen and touch Pen and touch support with 10 touch points

 

Edition Windows 10 Pro
Version 21H1
Installed on ‎12/‎12/‎2020
OS build 19043.1645
Serial number 045380182853
Experience Windows Feature Experience Pack 120.2212.4170.0

 

Please can someone who works here help me because this is something I pay for and need for my work and I don't know what else to do.

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Explorer ,
Apr 29, 2022 Apr 29, 2022

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I'm having similiar problems and I have a lot more powerful machine than you do.

 

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Explorer ,
May 01, 2022 May 01, 2022

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I don't know if I just got lucky or what but after trying many different recommendations and adjusting settings here there and everywhere, I came across the suggestion to Disable Font Preview.  Did that, and my Photoshop seems to be happy and running normally again.  I dunno if that will last but it's good for right now. 

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Adobe Community Professional ,
May 02, 2022 May 02, 2022

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When things stop working..... I take the following steps.

1. Make sure that my Creative Cloud Apps are all up to date.
2. Check the drivers on my tablets to see if they are up to date.
3. Unplug all devices and replug them in.

4. Check to see if my computer has an update.  Usually, that is what solves it.

If the problem persists then it could be something else.  But usually, these four steps tend to solve all issues.

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