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Photoshop 2022 wont install on Mac or HP

New Here ,
Nov 09, 2021 Nov 09, 2021

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Photoshop 2022 version will not download to my HP laptop or my Mac. My Mac is only a high sierra version and photoshop says its not compatable with this version. When i try to dowload photoshop to my HP it says it is compatable but then says "there was a problem installing photoshop" and then it wont download. I'm not sure what to do?

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macOS, Windows

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Adobe Employee ,
Nov 09, 2021 Nov 09, 2021

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Hi there,

 

We're sorry for the trouble with Photoshop while installing on your HP laptop and Mac.

 

Could you please help us with the version of the operating system you're using on your HP laptop along with the system configuration?

 

Please check the general download/install troubleshooting article: https://helpx.adobe.com/in/support/photoshop.html

 

Also, your mac doesn't meet the minimum requirements for Photoshop. Take a look at the article which shows the minimum system requirement for Photoshop: https://helpx.adobe.com/photoshop/system-requirements.html

 

Let us know if that helps.

 

Regards,

Tarun

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