PHOTOSHOP 2022 Y 2021 SE CONGELA EN WINDOWS 11

New Here ,
May 09, 2022 May 09, 2022

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Tengo una Dell Inspiron con Windows 11. He instalado PHOTOSHOP 2022 y de la nada se congela al usar cuaquier herramienta a la hora de querer retocar o editar una imagen. Instale PHOTOSHOP 2021 pensando que no ocurriria lo mismo y pues nada, se congela de igual manera. Sabe alguien que es? O como arreglarlo? Gracias de antemano.. Saludos!!

 

#photoshop2022 #photoshop2021 #photoshopenwindows11 #windows11 #windows11photoshop #congela

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Adobe Employee ,
May 10, 2022 May 10, 2022

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Hi Nico,

 

Thanks for reaching out. We are sorry about the trouble with Photoshop. We are here to help.

Please install & use Photoshop 2022 to ensure stability. Does the freeze occur only while using any specific tools, or does it freeze at launch or any other operations? Could you please share the system info of Photoshop from Help > System info > Share with us? Have you tried any troubleshooting steps? 

 

  • Go to Preferences > Performance > Advanced Settings and uncheck the 'GPU compositing' option.
  • You can also optimize Camera Raw, which handles Raw images in Photoshop, by going to Photoshop > Preferences > Camera Raw > Performance > Uncheck Graphics processor and increasing the cache sizes
  • Restart Photoshop.
  • If disabling GPU compositing does not help, you can uncheck the  'Use Graphics Processor' and restart Photoshop.

 

Please check this series of suggestions related to software optimization and in-app changes you can do to optimize Photoshop's performance in this article, and please give this a detailed read through: https://helpx.adobe.com/photoshop/kb/optimize-photoshop-cc-performance.html

 

Let us know if this helps. We hope to hear from you soon. 

Thanks!

Sameer K

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New Here ,
May 10, 2022 May 10, 2022

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Lamentablemente nada de lo que hago me ha solucionado el problema, lo he desinstalado muchas veces, he purgado el cache, he puesto el 100% de la RAM (16GB) he abierto solamente Photoshop sin ningún otro programa y muchas otras cosas para tratar de que vaya bien sin tener exito. Pienso que aun no esta optimizado para correr al 100 en Windows 11 porque anteriormente tenia una laptop con Windows 10 con menos recursos que la actual y no me pasa absolutamente nada 😞

Gracias por responder amigo. Saludos!

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