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PHOTOSHOP 2023 CRASHES WHEN TRYING TO START A NEW FILE

New Here ,
Nov 11, 2022 Nov 11, 2022

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Hello,

My PS latest doesn't get past pressing create a new file. I have sent a couple of reports. I did receive a link for the fix but unless I just uncheck USE GRAPHICS PROCESSOR, same thing.

I'm a novice. Can I use PS without the GP being clicked?

I can use PS2022 but I would like to use what I am paying monthly for. Any help would be appreicated. 

 

Again, I am a novice to this.

Thanks! 

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Community Expert ,
Jan 20, 2023 Jan 20, 2023

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Try this - go to Photoshop Preferences/Technology Preview and check Older GPU mode.

Does that resolve the issue?

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