Photoshop 2023 does not open photos

[Jari29122851dgo5]

Any jpg photo I try to open in Photoshop 2023 does not open. The whole work space is just blinking. I already reloaded the programme.

[kevin stohlmeyer · Accepted solution]

Hi @Jari29122851dgo5 three steps to take:

First, reset your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences

Next go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.

[Jari29122851dgo5]

Thanks Kevin.
Can you tell me where this is: Photoshop Preferences/Technology Preview
(I've got a Finnish version, but trying to imagine in English...)
Jari

[kevin stohlmeyer]

Hi @Jari29122851dgo5 on Windows its under Edit>Prefrences>Technology Preview

[Jari29122851dgo5]

Yes, thanks again. Now it works again!
Jari