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Photoshop 2023 does not open photos

New Here ,
Mar 28, 2023 Mar 28, 2023

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Any jpg photo I try to open in Photoshop 2023 does not open. The whole work space is just blinking. I already reloaded the programme.

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correct answers 1 Correct answer

Community Expert , Mar 28, 2023 Mar 28, 2023

Hi @Jari29122851dgo5 three steps to take:

First, reset your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


Next go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.

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Community Expert ,
Mar 28, 2023 Mar 28, 2023

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Hi @Jari29122851dgo5 three steps to take:

First, reset your Photoshop preferences manually. Note: Reinstalling does not automatically reset them so you could be installing over bad preference files.
https://helpx.adobe.com/photoshop/using/preferences.html#reset-preferences


Next go to Photoshop Preferences/Technology Preview and check “Disable Native Canvas”. Then check “Use Older GPU Mode (2016)”.

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New Here ,
Mar 29, 2023 Mar 29, 2023

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Thanks Kevin.
Can you tell me where this is: Photoshop Preferences/Technology Preview
(I've got a Finnish version, but trying to imagine in English...)
Jari

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Community Expert ,
Mar 29, 2023 Mar 29, 2023

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Hi @Jari29122851dgo5 on Windows its under Edit>Prefrences>Technology Preview

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New Here ,
Mar 29, 2023 Mar 29, 2023

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Yes, thanks again. Now it works again!
Jari

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