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Photoshop 2023: export doesn't work

New Here ,
Jan 04, 2023 Jan 04, 2023

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Since yesterday I'm no longer able to export a file in Photoshop 2023.

Normally I could just click file/export/export as and than choose png or jpg. Now when ik click, nothing happens. I even tried to re-install Photoshop but the problem remains.

What can I do to resolve this?

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Adobe Employee ,
Jan 04, 2023 Jan 04, 2023

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Hi @Dave27805394h4kp sorry to hear this.

 

Let's make sure we're in a default state and there are no stale settings somewhere: 

Restore your preferences using this manual method:  

https://helpx.adobe.com/photoshop/using/preferences.html#Manually 

Does it work correctly? 

If that doesn't solve it, you can quit Photoshop and put the Settings folder back. 

 

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

Cory

Thank you,
Cory

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