Photoshop 2023 glitches when I zoom in and out

[Bryan-M-W]

My Photoshop 2022 all of a sudden stopped working today. It wouldn't even open the app, so I updated to Photoshop 2023.

When I opened a .psd file and zoomed in and out, the app got very glitchy and even obscured the image with a gray box. Any idea why this is happening? 

[kevin stohlmeyer]

Go to Photoshop Help Menu/System Info and copy/paste the details here.

[Bryan-M-W]

Adobe Photoshop Version: 24.0.0 20221013.r.59 3a3d761 x64 Number of Launches: 92 Operating System: Mac OS 12.6.0 System architecture: Intel CPU Family:6, Model:14, Stepping:5 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-512, HyperThreading Physical processor count: 4 Logical processor count: 8 Processor speed: 2000 MHz Built-in memory: 16384 MB Free memory: 7105 MB Memory available to Photoshop: 12083 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 6.7.2 SAM SDK Version: 2.0.0-main.1415 ACP.local Status: - SDK Version: 2.7.1.2 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.17.9.1 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 3.91.3 Content Credential Helper Version: 0.4.12 Manta Canvas: Enabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Enabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 4.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: Intel(R) Iris(TM) Plus Graphics
GPUVendor: INTEL
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 1,610 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=900, right=1440 High DPI Monitor Main Display ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[0 ms]
Start RunAllAPIs

[0 ms]
"/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/MacOS/sniffer" -baseTimeMS=216372968 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

[559 ms]
Start sniffer 2022-10-28 11:02:02
# Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64
sniffer -baseTimeMS=216372968 -comment=Photoshop Version: Adobe Photoshop 24.0.0 20221013.r.59 3a3d761 x64

{60 ms}
Start platform native
# displays: 1
Display 0
Display: 69734208
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Intel(R) Iris(TM) Plus Graphics index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: EMBEDDED
# attached displays: 1
69734208
GPU accessible RAM: 1,610 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 1,610 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{462 ms}

{462 ms}
Start platform OpenGL
# displays: 1
Display 0
Display: 69734208
Main: TRUE
Built in: TRUE
Stereo: FALSE
Bounds: (0, 0) -> (1,440, 900)
Dimensions: (2,880 1,800)
Physical size: (285.75 179.294)
Pixel size: (0.0992187 0.0996078)
Dynamic range: (0 1)
Potential dynamic range: (0 2)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=16925953 index=0 preferred=1)

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics OpenGL Engine
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 1
69734208
GPU accessible RAM: 1,536 MB
VRAM: 1,536 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 2.1 (2.1 INTEL-18.8.5)
Device version: 2.1 (2.1 INTEL-18.8.5)
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16925953
Display mask: 255
End platform OpenGL
{483 ms}

{483 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Intel(R) Iris(TM) Plus Graphics
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 1,610 MB
VRAM: 1,610 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Aug 8 2022 21:29:33))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: INTEL
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 34 GB / s
Compute score: 226.591
Device name string: Intel(R) Iris(TM) Plus Graphics
Device vendor string: Intel Inc.
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{555 ms}

Exit code kExitNormal
End sniffer 2022-10-28 11:02:02
[kStatusNormal, kExitNormal]

[559 ms]
Finish RunAllAPIs

[3063 ms]
Start GetSnifferResult

[3063 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970361460567701508 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): on Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2023/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 465.6G, 133.4G free Required Plugins folder: /Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2023/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.171c27fab 79.171c27fab libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 5.0.0 79.bead9cf926. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.0.0 79.43e459d. AIDE.framework AIDE 4.0.0 79.d7ba9226 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 4.0.0 79.bead9cf926. AdobeXMPFiles.framework AdobeXMPFiles 79.171c27fab 79.171c27fab AdobeLinguistic.framework 14.4.2.353c9a5 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 27.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 7.0.0 79.bead9cf926. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 9.0.0 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 18.0.0 79 . 6c2661f86 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 27.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.0.0 79.43e459d. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.171c27fab 79.171c27fab AdobeJP2K.framework AdobeJP2K 4.0.0 79.7f05fe0 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.d8ca6a0. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.5.1 17.5.1.0 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.bead9cf926. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 27.0.0.670 SPBasic.framework SPBasic 27.0.0.670 AdobeCoolType.framework AdobeCoolType 8.0.1 79.bead9cf926. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.51562 79.4e4cf9bd dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 27.0.0.670 AILib.framework AILib 27.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 27.0.0.670 Unified Extensibility Platform uxp-6.3.3-1-7e78828 UPIC 2.5.0 Required plugins: Accented Edges 24.0.0, © 1991-2022 Adobe. 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All rights reserved. - from the file “Filter Gallery.plugin” Chrome 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 24.0 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 24.0 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 24.0 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 24.0 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 24.0, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 24.0 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 24.0.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 24.0.0, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 24.0.0, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 24.0 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 24.0.0, © 1991-2022 Adobe. 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All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 24.0.0, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 24.0, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shear 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 24.0 © 1993-2022 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 24.0 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Sumi-e 24.0.0, © 1991-2022 Adobe. 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All rights reserved. - from the file “statistics.plugin” Water Paper 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 24.0.0, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 24.0 © 1989-2022 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 24.0.0, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 6.0.0.31 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-6.0.0/" CDO: 1.127.1
CmdN: 1.14.4
CDP: 1.151.0
Projects: 1.4.8 Loaded at: 150 ms - launch time impact: 585 ms Content Credentials (Loaded) 0.32.22.0 - from the file "Required Folder" Loaded at: 4129 ms - launch time impact: 0 ms ccx-timeline (Prepared) 3.1.2.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 25.5.1.0 - from the file "Required Folder" Loaded at: 4129 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 23.19.4.0 - from the file "Required Folder" Photoshop Cloud Value Dialog (Loaded) 1.0.1.0 - from the file "Required Folder" Loaded at: 152 ms - launch time impact: 0 ms Share Panel (Loaded) 1.0.5.0 - from the file "Required Folder" Loaded at: 153 ms - launch time impact: 0 ms CC Libraries Panel (Prepared) 3.21.13.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/" CAPTURE: 2.0.41 STOCK: 4.0.2 Substance 3D (Prepared) 0.1.5.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.8.15.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.7.5.0 - from the file "Required Folder" Loaded at: 4129 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 3937 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 3938 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.10.0.41 - from the file "Required Folder" Loaded at: 4130 ms - launch time impact: 19 ms Neural Filters (Registered) 1.14.7.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/index.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/stock-panel-licensing/index.html” com.adobe.capture.extension 2.0.41 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/extensions/capture/capture.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2023/Adobe Photoshop 2023.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_21_13/manager.html” Installed TWAIN devices: NONE

[kevin stohlmeyer]

@Bryan-M-W Your graphics card does not meet the minimum specs for running any modern version of Photoshop.

The minimum operations/second is 2,000 and your Iris plus clocks in at 900, well below the recommended minimum.

I'm guessing from your specs you are running an older Mac Mini model.

My recommendation is to either purchase a newer Mac with an updated graphics card, or downgrade your PS past 2022 but with a graphics card this low I'm not sure how far back you'd need to go. I'd start with 2020. You can direct download here. https://prodesigntools.com/

[Bryan-M-W]

My work computer is a 2020 MacBook Pro. Seems odd that Adobe would put out a widely-used program that a very standard laptop could not handle.

Oddly enough, PS 2023 is not longer glitching and I'm not sure why.

[kevin stohlmeyer]

Its more why did Apple put a substandard graphics card in a 2020 laptop?

Its also one of the reasons I went with the M1 the same year instead of the Intel.

Glad its working for you.

[NoobGraphicArtist]

Hi Kevin, could I ask how I can check the minimum operations / second of my GPU? what should I be looking for in the Help / System Output log? Thank you

[mstone898989]

I have a same issue but its happens randomly and also after running an action 

Adobe Photoshop Version: 25.4.0 20240118.r.319 67d7f0b x64
Number of Launches: 80
Operating System: Windows 11 64-bit
Version: 11 or greater 10.0.22631.3085
System architecture: Intel CPU Family:6, Model:7, Stepping:1 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, AVX2, AVX-VNNI, HybridCPU(8:16), HyperThreading
Physical processor count: 24
Logical processor count: 32
Processor speed: 2995 MHz
Built-in memory: 65277 MB
Free memory: 41267 MB
Memory available to Photoshop: 51197 MB
Memory used by Photoshop: 69 %
Crash Handler: Adobe
DCX Version: 7.13.2
SAM SDK Version: 7.2.0-ss/fio
ACP.local Status:
- SDK Version: 3.4.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 7.0.0.9
- Min Core Sync Required: 4.3.66.28
Live Edit Client SDK Version: 4.0.4
C2PA library version: adobe_c2pa/0.7.6-2 c2pa-rs/0.25.2-patch
NGL Version: 1.36.0.10
Chalkboard: Disabled.
D3D12Warp renderer: Disabled.
Manta Canvas: Enabled.
Alias Layers: Disabled.
Highbeam: Disabled.
Wintab Digitizer Services
Spec Version 1.4
Impl Version 1.39
Num Devices 1
Image tile size: 1024K
Image cache levels: 6
Font Preview: Medium
HarfBuzz Version: 7.3.0
TextEngine: Unified Text Engine
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA GeForce RTX 4080
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 16,064 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 0
Windows available feature level: 12.2
Windows required feature level: 12.0
Windows has required feature level: 1
Display: 1
Display Bounds: (0, 0) -> (3840, 2160)
Display scale: 1.5
Display Type: SDR
Display: 2
Display Bounds: (-1080, 91) -> (0, 2011)
Display scale: 1
Display Type: SDR
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe" -baseTimeMS=902878 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

[1 ms]
Start GetSnifferResult

[571 ms]
Start sniffer 2024-01-24 16:13:39
# Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64
C:\Program Files\Adobe\Adobe Photoshop 2024\sniffer.exe -baseTimeMS=902878 -comment=Photoshop Version: Adobe Photoshop 25.4.0 20240118.r.319 67d7f0b x64

{50 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 91) -> (0, 2,011)
Dimensions: (1,080 1,920)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4080
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 16,064 MB
VRAM: 16,064 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,223 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver date: 2023-12-06 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4633
Supports UMA: UNSUPPORTED
D3D-ID: 9988
End platform native
{156 ms}

{156 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (3,840, 2,160)
Dimensions: (3,840 2,160)
Display scale: 1.5
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080/PCIe/SSE2 index=0)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: (-1,080, 91) -> (0, 2,011)
Dimensions: (1,080 1,920)
Display scale: 1
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 1)
Attached Device: (DeviceID name=NVIDIA GeForce RTX 4080/PCIe/SSE2 index=0)

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4080/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 16,844 MB
VRAM: 16,844 MB
Dedicated System RAM: 0 MB
Shared System RAM: 34,223 MB
API version: 2.1 (2.1.2 NVIDIA 546.33)
Device version: 2.1 (2.1.2 NVIDIA 546.33)
Vendor name: NVIDIA
Driver date: 2023-12-06 000000.000000-000
Driver age: 1 month
Driver version: 31.0.15.4633
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{406 ms}

{406 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: NVIDIA GeForce RTX 4080
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 17,170 MB
VRAM: 17,170 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 2,039 GB / s
Compute score: 20,777.9
Device name string: NVIDIA GeForce RTX 4080
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{517 ms}

Exit code kExitNormal
End sniffer 2024-01-24 16:13:39
[kStatusNormal, kExitNormal]

[571 ms]
Finish RunAllAPIs

[576 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 94070430001087181162
GUIDBucket:
Composite Core GPU (comp_core_gpu): on
Composite Core Threads (MultithreadedCompositing): on
Composite Core UI (comp_core_ui): off
Composite Core Feature Prefs (CompCoreFeaturePrefs): off

Application folder: C:\Program Files\Adobe\Adobe Photoshop 2024\
Temporary file path: C:\Users\mston\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 930.7G, 735.8G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2024\Plug-ins\

Installed components:
ACE.dll ACE 2023/11/23-09:21:32 151.d526588 151.d526588
act_tracing.dll Copyright (c) 2021 Adobe. All Rights Reserved 1.0.58
AdobeLinguistic.dll Adobe Linguisitc Library 2d5dab2
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2023/11/07-13:18:05 79.82c92b1 79.82c92b1
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 79.4d9d554 79.4d9d554
AdobeXMP.dll Adobe XMP Core 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPFiles.dll Adobe XMP Files 2023/11/09-12:40:27 79.f354efc 79.f354efc
AdobeXMPScript.dll Adobe XMP Script 2023/11/09-12:40:27 79.f354efc 79.f354efc
AGM.dll AGM 2023/11/23-09:21:32 151.d526588 151.d526588
AID.dll AID DLL 1.0.0.58
AIDE.dll AIDE 2023/11/10-05:16:23 79.e59fc31 79.e59fc31
aifm.dll AIFM 1.0 23.68434
AILib.dll Adobe Illustrator 2024 28.0.0
aiport.dll AIPort 1.0 23.68434
ARE.dll ARE 2023/11/23-09:21:32 151.d526588 151.d526588
AXE8SharedExpat.dll AXE8SharedExpat 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
AXEDOMCore.dll AXEDOMCore 2023/11/01-19:10:59 79.a28ee6c 79.a28ee6c
BIB.dll BIB 2023/11/23-09:21:32 151.d526588 151.d526588
BIBUtils.dll BIBUtils 2023/11/23-09:21:32 151.d526588 151.d526588
boost_chrono.dll photoshopdva 22.0.0
boost_date_time.dll photoshopdva 22.0.0
boost_filesystem.dll photoshopdva 22.0.0
boost_regex.dll photoshopdva 22.0.0
boost_system.dll photoshopdva 22.0.0
boost_threads.dll photoshopdva 22.0.0
CoolType.dll CoolType 2023/11/23-09:21:32 151.d526588 151.d526588
CRClient.dll Adobe Crash Reporter Client DLL 14.0.0.202310260823_2e78abe
DirectML.dll DirectML Redistributable Library 1.10.1+230125-1155.1.dml-1.10.177341d
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 22.0.0
dvaappsupport.dll photoshopdva 22.0.0
dvaaudiodevice.dll photoshopdva 22.0.0
dvaaudiodsp.dll photoshopdva 22.0.0
dvacore.dll photoshopdva 22.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 22.0.0
dvamediatypes.dll photoshopdva 22.0.0
dvametadata.dll photoshopdva 22.0.0
dvametadataapi.dll photoshopdva 22.0.0
dvametadataUI.dll photoshopdva 22.0.0
dvanet.dll photoshopdva 22.0.0
dvaplayer.dll photoshopdva 22.0.0
dvascripting.dll photoshopdva 22.0.0
dvatransport.dll photoshopdva 22.0.0
dvaui.dll photoshopdva 22.0.0
dvavulcansupport.dll photoshopdva 22.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-7.3.0-6
dynamiclink.dll photoshopdva 22.0.0
ExtendScript.dll ExtendScript 2022/08/18-12:50:45 82.4 82.4
filterport.dll FilterPort 1.1 O
icucnv73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuin73.dll International Components for Unicode Build 14.0.1.04ee3a5
icuuc73.dll International Components for Unicode Build 14.0.1.04ee3a5
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2021.6 (r0xbffe3c5b)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2021.6 (r0xbffe3c5b)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2021.6 (r0xbffe3c5b)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2021.6 (r0xbffe3c5b)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2021.6 (r0xbffe3c5b)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2021.6 (r0xbffe3c5b)
JP2KLib.dll JP2KLib 2023/10/17-19:30:38 79.eda3309 79.eda3309
libeay32.dll The OpenSSL Toolkit 1.0.2zg
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 22.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 22.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
mkl_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_core.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_sequential.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx2.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_avx512.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_def.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
mkl_vml_mc3.2.dll Intel(R) oneAPI Math Kernel Library 2022.1
MPS.dll MPS 2023/11/07-13:18:05 79.7a67d56 79.7a67d56
onnxruntime.dll Microsoft® Windows® Operating System 1.14.20230410.1.429e1e3
opencv_world452.dll OpenCV library 4.5.2
pdfport.dll PDFPort 2020/11/19-11:34:27 79.625377 79.625377
Plugin.dll Adobe Photoshop 2024 25.4
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 11.5.2
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 11.5.2.130
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2024 25.4
PSViews.dll Adobe Photoshop 2024 25.4
ScCore.dll ScCore 2022/08/18-12:50:45 82.4 82.4
ssleay32.dll The OpenSSL Toolkit 1.0.2zg
SVGRE.dll SVGRE 79.968b720 79.968b720
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
VulcanControl.dll Vulcan Application Control Library 7.2.0.34
VulcanMessage5.dll Vulcan Message Library 7.2.0.34
WinRTSupport.dll Adobe Photoshop Windows RT Support 1.0.1.0
WRServices.dll WRServices Build 18.0.0.788c4ff 18.0.0.788c4ff
Unified Extensibility Platform uxp-7.3.0-6
UPIC 2.6.0

Required plugins:

Accented Edges 25.4 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 25.4 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 25.4 - from the file “Filter Gallery.8bf”
Average 25.4 - from the file “Average.8bf”
Bas Relief 25.4 - from the file “Filter Gallery.8bf”
BMP 25.4 - from the file “Standard MultiPlugin.8bf”
Camera Raw 16.1.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 16.1.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 25.4 - from the file “Filter Gallery.8bf”
Charcoal 25.4 - from the file “Filter Gallery.8bf”
Chrome 25.4 - from the file “Filter Gallery.8bf”
Cineon 25.4 - from the file “Cineon.8bi”
Clouds 25.4 - from the file “Clouds.8bf”
Color Halftone 25.4 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 25.4 - from the file “Filter Gallery.8bf”
Conté Crayon 25.4 - from the file “Filter Gallery.8bf”
Craquelure 25.4 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 25.4 - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 25.4 - from the file “Standard MultiPlugin.8bf”
Crosshatch 25.4 - from the file “Filter Gallery.8bf”
Crystallize 25.4 - from the file “Standard MultiPlugin.8bf”
Cutout 25.4 - from the file “Filter Gallery.8bf”
Dark Strokes 25.4 - from the file “Filter Gallery.8bf”
De-Interlace 25.4 - from the file “Standard MultiPlugin.8bf”
Dicom 25.4 - from the file “Dicom.8bi”
Difference Clouds 25.4 - from the file “Clouds.8bf”
Diffuse Glow 25.4 - from the file “Filter Gallery.8bf”
Displace 25.4 - from the file “Standard MultiPlugin.8bf”
Dry Brush 25.4 - from the file “Filter Gallery.8bf”
Entropy 25.4 - from the file “statistics.8ba”
Export Color Lookup Tables 25.4 - from the file “Export3DLUT.8be”
Extrude 25.4 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 25.4 - from the file “FastCore.8bx”
Fibers 25.4 - from the file “Standard MultiPlugin.8bf”
Film Grain 25.4 - from the file “Filter Gallery.8bf”
Filter Gallery 25.4 - from the file “Filter Gallery.8bf”
Fresco 25.4 - from the file “Filter Gallery.8bf”
Glass 25.4 - from the file “Filter Gallery.8bf”
Glowing Edges 25.4 - from the file “Filter Gallery.8bf”
Grain 25.4 - from the file “Filter Gallery.8bf”
Graphic Pen 25.4 - from the file “Filter Gallery.8bf”
Halftone Pattern 25.4 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 25.4 - from the file “HalideBottlenecks.8bx”
HDRMergeUI 25.4 - from the file “HDRMergeUI.8bf”
HSB/HSL 25.4 - from the file “Standard MultiPlugin.8bf”
IFF Format 25.4 - from the file “Standard MultiPlugin.8bf”
Ink Outlines 25.4 - from the file “Filter Gallery.8bf”
JPEG 2000 25.4 - from the file “JPEG2000.8bi”
Kurtosis 25.4 - from the file “statistics.8ba”
Lens Blur 25.4 - from the file “Lens Blur.8bf”
Lens Correction 25.4 - from the file “Lens Correction.8bf”
Lens Flare 25.4 - from the file “Standard MultiPlugin.8bf”
Liquify 25.4 - from the file “Liquify.8bf”
Matlab Operation 25.4 - from the file “ChannelPort.8bf”
Maximum 25.4 - from the file “statistics.8ba”
Mean 25.4 - from the file “statistics.8ba”
Measurement Core 25.4 - from the file “MeasurementCore.8me”
Median 25.4 - from the file “statistics.8ba”
Mezzotint 25.4 - from the file “Standard MultiPlugin.8bf”
Minimum 25.4 - from the file “statistics.8ba”
MMXCore Routines 25.4 - from the file “MMXCore.8bx”
Mosaic Tiles 25.4 - from the file “Filter Gallery.8bf”
Multiprocessor Support 25.4 - from the file “MultiProcessor Support.8bx”
Neon Glow 25.4 - from the file “Filter Gallery.8bf”
Note Paper 25.4 - from the file “Filter Gallery.8bf”
NTSC Colors 25.4 - from the file “NTSC Colors.8bf”
Ocean Ripple 25.4 - from the file “Filter Gallery.8bf”
OpenEXR 25.4 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 25.4 - from the file “Filter Gallery.8bf”
Palette Knife 25.4 - from the file “Filter Gallery.8bf”
Parametric Filter NO VERSION - from the file “MaterialFilter.8bf”
Patchwork 25.4 - from the file “Filter Gallery.8bf”
Paths to Illustrator 25.4 - from the file “Standard MultiPlugin.8bf”
PCX 25.4 - from the file “PCX.8bi”
Photocopy 25.4 - from the file “Filter Gallery.8bf”
Picture Package Filter 25.4 - from the file “ChannelPort.8bf”
Pinch 25.4 - from the file “Standard MultiPlugin.8bf”
Pixar 25.4 - from the file “Pixar.8bi”
Plaster 25.4 - from the file “Filter Gallery.8bf”
Plastic Wrap 25.4 - from the file “Filter Gallery.8bf”
Pointillize 25.4 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 25.4 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 25.4 - from the file “PBM.8bi”
Poster Edges 25.4 - from the file “Filter Gallery.8bf”
Radial Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Radiance 25.4 - from the file “Radiance.8bi”
Range 25.4 - from the file “statistics.8ba”
Render Color Lookup Grid 25.4 - from the file “Export3DLUT.8be”
Reticulation 25.4 - from the file “Filter Gallery.8bf”
Ripple 25.4 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 25.4 - from the file “Filter Gallery.8bf”
Save for Web 25.4 - from the file “Save for Web.8be”
ScriptingSupport 25.4 - from the file “ScriptingSupport.8li”
Shear 25.4 - from the file “Standard MultiPlugin.8bf”
Skewness 25.4 - from the file “statistics.8ba”
Smart Blur 25.4 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 25.4 - from the file “Filter Gallery.8bf”
Solarize 25.4 - from the file “Solarize.8bf”
SP Substance Suite NO VERSION - from the file “MaterialSuite.8li”
Spatter 25.4 - from the file “Filter Gallery.8bf”
Spherize 25.4 - from the file “Standard MultiPlugin.8bf”
Sponge 25.4 - from the file “Filter Gallery.8bf”
Sprayed Strokes 25.4 - from the file “Filter Gallery.8bf”
Stained Glass 25.4 - from the file “Filter Gallery.8bf”
Stamp 25.4 - from the file “Filter Gallery.8bf”
Standard Deviation 25.4 - from the file “statistics.8ba”
Sumi-e 25.4 - from the file “Filter Gallery.8bf”
Summation 25.4 - from the file “statistics.8ba”
Targa 25.4 - from the file “Standard MultiPlugin.8bf”
Texturizer 25.4 - from the file “Filter Gallery.8bf”
Tiles 25.4 - from the file “Standard MultiPlugin.8bf”
Torn Edges 25.4 - from the file “Filter Gallery.8bf”
Twirl 25.4 - from the file “Standard MultiPlugin.8bf”
Underpainting 25.4 - from the file “Filter Gallery.8bf”
Vanishing Point 25.4 - from the file “VanishingPoint.8bf”
Variance 25.4 - from the file “statistics.8ba”
Water Paper 25.4 - from the file “Filter Gallery.8bf”
Watercolor 25.4 - from the file “Filter Gallery.8bf”
Wave 25.4 - from the file “Standard MultiPlugin.8bf”
WIA Support 25.4 - from the file “WIASupport.8li”
Wind 25.4 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 25.4 - from the file “WBMP.8bi”
ZigZag 25.4 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE

Duplicate and Disabled plugins: NONE

Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 7.2.1.5 - from the file "C:\Program Files\Common Files\Adobe/UXP/Extensions\com.adobe.ccx.start-7.2.1\"
CmdN: 1.19.10
UAB: 2.18.0-4
Loaded at: 62 ms - launch time impact: 28 ms
ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder"
CCX Commenting UXP Webview (Loaded) 30.1.0.0 - from the file "Required Folder"
Loaded at: 2383 ms - launch time impact: 0 ms
CCX Sharesheet UXP (Prepared) 29.4.0.0 - from the file "Required Folder"
Content Credentials (Loaded) 0.41.7.0 - from the file "Required Folder"
Loaded at: 2023 ms - launch time impact: 0 ms
CC Libraries Panel (Prepared) 3.25.28.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\"
CAPTURE: 2.0.41 STOCK: 4.1.0
In app notifications (Loaded) 2.0.4.0 - from the file "Required Folder"
Loaded at: 2385 ms - launch time impact: 0 ms
Parametric Filter (Loaded) 0.1.8.0 - from the file "Required Folder"
Loaded at: 2386 ms - launch time impact: 0 ms
Photoshop Adjustments Panel (Loaded) 2.1.9.0 - from the file "Required Folder"
Loaded at: 2387 ms - launch time impact: 0 ms
Photoshop UXP Export-As (Prepared) 5.8.34.0 - from the file "Required Folder"
Photoshop In App Messaging (Loaded) 4.3.9.0 - from the file "Required Folder"
Loaded at: 2389 ms - launch time impact: 0 ms
Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder"
Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder"
Plugins Panel (Prepared) 1.4.3.0 - from the file "Required Folder"
IC popup message (Loaded) 1.0.0.0
Loaded at: 2016 ms - launch time impact: 0 ms
Multilayer Protection (Loaded) 1.0.0.0
Loaded at: 2017 ms - launch time impact: 0 ms
Discover Panel (Loaded) 2312.89.0.10 - from the file "Required Folder"
Loaded at: 2390 ms - launch time impact: 9 ms
Neural Filters (Registered) 1.15.0.100 - from the file "Required Folder"
Scan time: 0 ms - entries: 25

Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\index.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\stock-panel-licensing\index.html”
com.adobe.capture.extension 2.0.41 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\extensions\capture\capture.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Retouch Pro 3.0.1 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\com.nextus.retouch\index.html”
Export As 4.8.15 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2024\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_25_28\manager.html”

Installed TWAIN devices: NONE

[Sudharshan]

Yes i face the same issue as well. Very glitchy. Hope there is an update fix for this soon.

[kevin stohlmeyer]

Same question to you - go to Photoshop Help and copy/paste your system info here.

Most often when users have these kinds of issues they have updated their PS past the point of hardware compatibility or meeting the minimum requirements.

[Sudharshan]

Resetting Preferences when quitting fixed it for me! Thanks

[April2691990989ky]

I'm getting the exact same issue today. Updated to PS 2023 yesterday, and I cannot work on my files. It seems to be worse when I open TIF files. 

[April2691990989ky · Accepted solution]

I just read this thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc2019-zoom-in-and-out-prob...

I followed the top instruction to 'Reset Preferences on Quit', and this has solved the issue for me.

[Frank24936568mmrn]

I just read this thread: https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc2019-zoom-in-and-out-prob...BSG Game Help

I followed the top instruction to 'Reset Preferences on Quit', and this has solved the issue for me.

By @April2691990989ky

The max i have it all due to our graphic card issue or our CPU minimum requirments doesn't match with latest PS requirments. And who is post this question also have less Graphic detail.

[kevin stohlmeyer]

If your computer does not meet minimum requirements, you will have issues.

You can always downgrade your PS to a more compatible verison using the link I posted above.

[PECourtejoie]

Hi, that GPU is not very powerful, try to check "Deactivate Native Canvas" in the menu Edit/Preferences/Technology preview (Pc) or Photoshop/Preferences/Technology preview (Mac), then restart Photoshop.
This is not a fix, but rather a way to check if the issue appears only with the new technology, and should be reported to the Ps team.

[Sudharshan]

Resetting Preferences when quitting fixed it for me! Try it. 

Thank you 🙂 

[WeeklyWhiskers]

Running OS Ventura on a Macbook Pro M1 Max (32GB Memory) and so far all of the following suggestions offered in this discusson thread to stop this erratic glitching behaviour with an image within PS 2023 has not resolved the issue. This latest update has rendered PS unusable. 

[kevin stohlmeyer]

Congrats on being an early OS adopter! Adobe has not released an update for Photoshop or anything else that was built specifically for that OS. Ventura was released after the latest PS builds. 

[WeeklyWhiskers]

Reached out to Adobe Tech Support to find a resolution that fixed the terrible glitching when trying to edit, zoom in/out an image. For anyone else who may encounter what I have with a similar OS and hardware setup, Adobe Tech Support suggested changing the following: Quit Photoshop first and then:

• Apple icon > System Prefs > Privacy & Security > Accessibility > Add Photoshop
• Apple icon > System Prefs > Privacy & Security > Full Disk Access > Add Photoshop

[NB, colourmanagement net]

Here are some suggestions from Adobe for GPU issues.

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html

Another possible option: Does turning on »Deactivate Native Canvas« (Photoshop > Preferences > Technology Previews) and restarting Photoshop have any bearing on the issue?

I hope this helps
neil barstow, colourmanagement net :: adobe forum volunteer:: co-author: 'getting colour right'
google me "neil barstow colourmanagement" for lots of free articles on colour management

[Ayshdan Innovations]

Here are some quick solutions for Photoshop 2023 zoom glitches:

1. Update Software: Ensure you have the latest Photoshop update installed.

2. GPU Drivers: Update your graphics card drivers to the latest version.

3. Performance Preferences: In Photoshop preferences, go to Performance, and adjust the GPU settings or try changing the Drawing Mode.

4. Cache & History: Clear cache and history in Photoshop to free up resources.

5. Reset Preferences: Hold down Alt + Ctrl + Shift (Windows) or Option + Command + Shift (Mac) while starting Photoshop to reset preferences.

6. Disable OpenGL: In Photoshop preferences, go to Performance, and try disabling OpenGL.

7. Legacy Compositing: In Photoshop preferences, go to Performance, and try enabling or disabling Legacy Compositing.

8. Check System Requirements: Ensure your computer meets the minimum system requirements for Photoshop.

9. Contact Adobe Support: If the issue persists, contact Adobe Support for assistance.

10. https://community.adobe.com/t5/photoshop-ecosystem-discussions/photoshop-cc2019-zoom-in-and-out-prob...