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Photoshop 2023 New Document "Blank Document Presets" missing

Mar 07, 2023 Mar 07, 2023

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I just open psd as usual, and at the moment of creating a new document, I tap on "print" to select an A4 preset, but doesnt appear, as well as in the other choices, I just get the Adobe Stock templates. Any Idea on what´s going on?

 

 

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Adobe Employee ,
Mar 07, 2023 Mar 07, 2023

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Hi (not able to see your account info since there is no email showing) 
Testing here shows it working as expected.  Could you share a video of your workflow, how are you able to select A4 print size and see the Stock screen you are showing, that does not seem possible.

 

Thank you,
Cory

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New Here ,
Apr 19, 2023 Apr 19, 2023

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I'm guessing the op meant to select A4 or other size, not that he has selected it. I have the exact same issue, no blank document presets under any menu item in the 'new document' dialogue box except "Default Photoshop Size" under the Photo menu heading. 

 

I've deleted the settings folder and uninstalled and reinstalled photoshop several times, still the same.

 

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New Here ,
May 18, 2023 May 18, 2023

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I have the same problem. Come on Adobe fix this please!!!

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New Here ,
May 09, 2023 May 09, 2023

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Hi, I have the exact same issue for me, no blank document presets under any menu item in the 'new document' dialogue box except "Default Photoshop Size" under the Photo menu heading. 

Any ideas Adobe??

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