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Photoshop 2023 not working

New Here ,
Nov 28, 2022 Nov 28, 2022

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Everytime I try to open Photoshop 2023 I get nothing. It doesn't even load. I updated it and still nothing. Ended the task in taskmanager and still nothing. 

I can't even load previous made projects. 

 

Can someone please help me? Thank you in advance!

 

With kind regards,

Emma

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Adobe Employee ,
Nov 28, 2022 Nov 28, 2022

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Hi Emma,

 

Thanks for reaching out.

Which version of Windows are you using? So, when you try to launch the application after the update, it's not opening, am I correct?

Do you see any error messages? Have you tried reinstalling the application?

You can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences.

Please back up your settings prior to resetting the preferences.

You can check https://helpx.adobe.com/photoshop/using/preferences.html#BackupPhotoshoppreferences.

 

Let us know how it goes.

Thanks! 

Ranjisha

 

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Engaged ,
Dec 31, 2022 Dec 31, 2022

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Photoshop 2023 is a horribly flawed version. It is built by 12 year olds for 7 year old users. I suggest either going back to a previous version or using an alternative like Affinity, which is spefically built for adults. 

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Community Expert ,
Dec 31, 2022 Dec 31, 2022

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You could try running the Creative Cloud Cleaner Tool to remove all traces of the Adobe software before reinstalling it (yet again):  https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

Author “Color Management for Photographers" & "Photoshop CC Color Management/pluralsight"

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