photoshop 2023 trouble exporting to jpg

[mrzambini]

I'm working in PS 2023 on Mac OS Montery 12.6.2 and when I "export as" to a jpg, I get the spinning pinwheel of death. This happens intermittenly but is very annoying when it does. Anyone have any fixes for this problem? 

[kevin stohlmeyer]

do you get the same issue when you go to Save for Web (Legacy) instead of Export?

[J453]

What are your settings in this preferences dialog?

[J453]

It may also help to have the file you're having trouble exporting, as well as a screen shot of the settings in the Export As... dialog.

[mrzambini]

yes, it happens in both. but sparodically.

[mrzambini]

 

 

[CoryShubert]

Hi @mrzambini curious if you update to the latest Ps 24.1.1 and if fixes this issue?

Thank you,

Cory