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Photoshop 2024 Color Picker will not sample outside of Active Document

Community Beginner ,
Aug 19, 2024 Aug 19, 2024

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Photoshop nor Illustrator 2024 Color Picker will not sample outside of Active Document.
We use to be able to select eye dropper and hold option key while dragging off the acitve document, to select a color from anywhere.  Now when dragging the eye dropper off the document, it just shifts your window view and does not allow you to use off document color picker.  This is very frustrating!  

 

Please fix asap... please!   Thanks!

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macOS

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correct answers 1 Correct answer

Adobe Employee , Aug 20, 2024 Aug 20, 2024

Hey, @Arlen. Welcome to the Photoshop Community. I'll help you figure this out.

 

Just to be sure, ensure Photoshop & Illustrator has the required permissions on the macOS: https://adobe.ly/43zB3AJ 

Let us know how it goes. Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

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Adobe Employee ,
Aug 20, 2024 Aug 20, 2024

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Hey, @Arlen. Welcome to the Photoshop Community. I'll help you figure this out.

 

Just to be sure, ensure Photoshop & Illustrator has the required permissions on the macOS: https://adobe.ly/43zB3AJ 

Let us know how it goes. Thanks! 

Sameer K

(Use '@mention' to tag me when you reply)

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Community Beginner ,
Aug 27, 2024 Aug 27, 2024

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Yes, this worked!   This was so frustrating until the fix 🙂 Thank you and everyone for your help. 

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