Photoshop 2025 and Photoshop beta terminate when accessing Brother DCP-L2550 printer

[OhNoMrBill]

have black and white png image and attempt to print to Brother DCP-L2550 laser printer.  Photoshop terminates.  Event log shows:

Faulting application name: Photoshop.exe, version: 26.11.0.18, time stamp: 0x68cc583b
Faulting module name: ntdll.dll, version: 10.0.26100.6725, time stamp: 0xf41da127
Exception code: 0xc0000374
Fault offset: 0x0000000000118bd5
Faulting process id: 0x6FD8
Faulting application start time: 0x1DC3AE2344BBDBF
Faulting application path: C:\Program Files\Adobe\Adobe Photoshop 2025\Photoshop.exe
Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll
Report Id: 29114211-b443-44b1-adec-c7e9519ec52f
Faulting package full name:
Faulting package-relative application ID:

[Nancy OShea]

Faulting module path: C:\WINDOWS\SYSTEM32\ntdll.dll

By @OhNoMrBill

==========

That's a Windows system problem.

Do you have the latest Windows updates?

Do you have the latest printer drivers from Brother?

[OhNoMrBill]

yes to the 'latest ..' questions.  The Photoshops are the only products throwing an exception when I send to the Brother printer.

[OhNoMrBill]

updated to 27.1 on PS Beta and 27.0 on Photoshop.  After reseting preferences, error still occurs on both versions.

[OhNoMrBill · Accepted solution]

Problem fixed by uninstalling brother software and re-install..

[Nancy OShea]

Glad you finally cracked the code. 😊