Copy link to clipboard
Copied
Ever since I updated to Photoshop 2025 on macOS Sequoia, when I try to relink a layer to a file, the app completely closes. Even after todays 26.1 update I cannot relink to file without a crash. Any suggestions? Thanks
Copy link to clipboard
Copied
Hi, we're sorry about the trouble!
Please go to the Help menu in Photoshop, then System info and copy the text. You can either paste the text here as a reply or in a text file and share the file with us.
You can try to reset the preferences of Photoshop using the steps mentioned here: https://adobe.ly/40YT8sI
Please backup your settings prior to resetting the preferences. You can check: https://adobe.ly/3CCWUy7
Let us know if it makes a difference!
Thanks,
Nikunj
Copy link to clipboard
Copied
Adobe Photoshop Version: 26.2.0 20241207.r.140 bc85906 arm64 Number of Launches: 16 Operating System: Mac OS 15.1.1 System architecture: Apple M2 Max, HybridCPU(8:4) Physical processor count: 12 Built-in memory: 32768 MB Free memory: 14694 MB Memory available to Photoshop: 28332 MB Memory used by Photoshop: 70 % Crash Handler: Adobe DCX Version: 7.24.8 SAM SDK Version: 9.1.0.1-fio ACP.local Status: - SDK Version: 4.0.0.5 - Core Sync Status: Reachable and compatible - Core Sync Running: 7.2.0.58 - Min Core Sync Required: 4.3.66.28 Live Edit Client SDK Version: 4.0.6 Adobe Firefly: Please use any generative AI feature to view the latest version. OpenColorIO version: 2.4.0 Content Credentials is not available NGL Version: 1.39.0.9 Chalkboard: Disabled. Chalkboard Doc Create: Disabled. Precise Color Management for HDR Display: Disabled. Alias Layers: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Enabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 7.3.0 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
isGPUAllowed: 1
GPUName: Apple M2 Max
GPUVendor: APPLE
Apple M2 Max UNKNOWN, APPLE
IsNativeGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 22,906 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: (0, 0) -> (5120, 2880) Display scale: 2 High DPI Monitor Main Display Display Type: WCG ------- Sniffer output
[0 ms]
Launch GPUSnifferThread
[1 ms]
Start GetSnifferResult
[1 ms]
Start RunAllAPIs
[1 ms]
/Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/MacOS/sniffer -baseTimeMS=483378511 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 arm64
[153 ms]
Start sniffer 2025-01-02 15:14:46
# Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 arm64
sniffer -baseTimeMS=483378511 -comment=Photoshop Version: Adobe Photoshop 26.2.0 20241207.r.140 bc85906 arm64
{17 ms}
Start platform native
# displays: 1
Display 0
Display: 5
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: (0, 0) -> (5,120, 2,880)
Dimensions: (5,120 2,880)
Display scale: 2
Physical size: (599.3 340.242)
Pixel size: (0.117051 0.11814)
Dynamic range: (0 1)
Attached Device: (DeviceID name=Apple M2 Max index=0)
# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: EMBEDDED
# attached displays: 1
5
GPU accessible RAM: 22,906 MB
VRAM: 0 MB
Dedicated System RAM: 0 MB
Shared System RAM: 22,906 MB
API version: 1.0 (1.0)
Device version: 1.0 (1.0)
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
End platform native
{123 ms}
{123 ms}
Start platform OpenCL
# displays: 0
# devices: 1
Device 0
Name: Apple M2 Max
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 22,906 MB
VRAM: 22,906 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Sep 28 2024 20:23:41))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: APPLE
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 14,413 GB / s
Compute score: 50,654.4
Device name string: Apple M2 Max
Device vendor string: Apple
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{152 ms}
Exit code kExitNormal
End sniffer 2025-01-02 15:14:46
[kStatusNormal, kExitNormal]
[154 ms]
Finish RunAllAPIs
[160 ms]
Finish GetSnifferResult
------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90960483411945703473 GUIDBucket: Composite Core GPU (comp_core_gpu): on Composite Core Threads (MultithreadedCompositing): on Composite Core UI (CompositingDocumentTabUI): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Application folder: /Applications/Adobe Photoshop 2025/ Photoshop scratch has async I/O enabled Scratch volume(s): Startup, 1.81T, 150.9G free Required Plugins folder: /Applications/Adobe Photoshop 2025/Adobe Photoshop 2025.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2025/Plug-ins/ Installed components: dvametadata.framework dvametadata 25.1.0.1 AdobeXMPScript.framework AdobeXMPScript 79.a1cd12f41 79.a1cd12f41 libdynamic-napi.framework Torq Native local ICUUnicode.framework ICUUnicode 14.2.2.6bc0507 ICUConverter.framework ICUConverter 14.2.2.6bc0507 AdobeCrashReporter.framework AdobeCrashReporter 16.6.0.202408200234_79b4529 boost_system.framework boost_system 1 AdobeACE.framework AdobeACE 6.0.1 79.c61e7a26bb. dvanet.framework dvanet 25.1.0.1 AdobeOwl.framework AdobeOwl mediacoreif.framework mediacoreif 25.1.0.1 dvascripting.framework dvascripting 25.1.0.1 dvatemporalxmp.framework dvatemporalxmp 25.1.0.1 dvaappsupport.framework dvaappsupport 25.1.0.1 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 6.1.0 79.c6ae425. AIDE.framework AIDE 6.3.1 79.af94bee28 dynamiclink.framework dynamiclink 25.1.0.1 dvaaccelerate.framework dvaaccelerate 25.1.0.1 dvametadataui.framework dvametadataui 25.1.0.1 AdobeARE.framework AdobeARE AdobePDFPort.framework AdobePDFPort dvaevefactory.framework dvaevefactory 25.1.0.1 dvastorage.framework dvastorage 25.1.0.1 ICUInternationalization.framework ICUInternationalization 14.2.1.6317df5 boost_filesystem.framework boost_filesystem 1 dvaworkspace.framework dvaworkspace 25.1.0.1 AdobeBIB.framework AdobeBIB 4.0.0 79.c61e7a26bb. AdobeXMPFiles.framework AdobeXMPFiles 79.a1cd12f41 79.a1cd12f41 AdobeLinguistic.framework 16.0.0.1d87f11 dvaplayer.framework dvaplayer 25.1.0.1 filterport.framework filterport 29.0.0.2 PlugPlugOwl.framework PlugPlugOwl 12.0.0.14 dvaaudiotoolkit.framework dvaaudiotoolkit 25.1.0.1 AdobeAGM.framework AdobeAGM 7.1.0 79.c61e7a26bb. dvaadameve.framework dvaadameve 25.1.0.1 dvaeve.framework dvaeve 25.1.0.1 AdobeSVGRE.framework AdobeSVGRE 9.3.0 "79.5bf4e2c4." AdobePDFL.framework AdobePDFL 17.0.0 79 . bd975a7a4 dvavulcansupport.framework dvavulcansupport 25.1.0.1 dvacore.framework dvacore 25.1.0.1 aiport.framework aiport 29.0.0.2 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 6.1.0 79.c6ae425. dvatransport.framework dvatransport 25.1.0.1 xerces.framework xerces 3.2.3.1 exo.framework exo 25.1.0.1 AdobeXMP.framework AdobeXMPCore 79.a1cd12f41 79.a1cd12f41 AdobeJP2K.framework AdobeJP2K 4.0.2 79.6111b85 dvaaudiodevice.framework dvaaudiodevice 25.1.0.1 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 12.0.0.14 utest.framework utest 1 AdobeSVGAGM.framework AdobeSVGAGM 4.0.0 79.6336193. dvametadataapi.framework dvametadataapi 25.1.0.1 AdobeBIBUtils.framework AdobeBIBUtils 4.0.0 79.c61e7a26bb. CloudAILib.framework CloudAILib 29.0.0.2 SPBasic.framework SPBasic 29.0.0.2 dvacaptioning.framework dvacaptioning 25.1.0.1 AdobeCoolType.framework AdobeCoolType 10.0.0 79.c61e7a26bb. boost_regex.framework boost_regex 1 boost_program_options.framework boost_program_options 1 dvamediatypes.framework dvamediatypes 25.1.0.1 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 1 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 9.0.0.55924 79.9f6b795b dvaui.framework dvaui 25.1.0.1 MacMemory.framework MacMemory 29.0.0.2 boost_thread.framework boost_thread 1 AILib.framework AILib 29.0.0.2 ICUData.framework ICUData 14.2.2.6bc0507 dvamarshal.framework dvamarshal 25.1.0.1 aifm.framework aifm 29.0.0.2 Unified Extensibility Platform uxp-8.1.0-1-bcbb734 UPIC 2.6.0 Required plugins: Accented Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 26.2.0, © 2014-2025 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 17.1 (2100), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 17.1 (2100), Copyright © 2024 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 26.2 © 2002-2025 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 26.2 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 26.2 © 2024-2025 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 26.2, Copyright © 2002-2025 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Ink Outlines 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 26.2 © 2001-2025 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 26.2.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 26.2.0, © 2002-2025 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 26.2.0, © 2001-2025 Adobe. All rights reserved. - from the file “Liquify.plugin” Matlab Operation 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Merge to Nik 6 HDR Efex NO VERSION - from the file “Nik6HDRMerge.plugin” Mezzotint 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 26.2 © 1990-2025 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Nik 6 Analog Efex NO VERSION - from the file “NikCollection.plugin” Nik 6 Color Efex NO VERSION - from the file “NikCollection.plugin” Nik 6 Dfine NO VERSION - from the file “NikCollection.plugin” Nik 6 HDR Efex NO VERSION - from the file “NikCollection.plugin” Nik 6 Perspective automation Nik 6 Perspective Photoshop Plugin - from the file “PhotoshopPlugin-automationNik 6 Perspective.plugin” Nik 6 Perspective Nik 6 Perspective Photoshop Plugin - from the file “PhotoshopPlugin-filterNik 6 Perspective.plugin” Nik 6 Presharpener NO VERSION - from the file “NikCollection.plugin” Nik 6 PresharpenerNik Collection 6stub NO VERSION - from the file “NikCollection.plugin” Nik 6 Sharpener Output NO VERSION - from the file “NikCollection.plugin” Nik 6 Silver Efex NO VERSION - from the file “NikCollection.plugin” Nik 6 Viveza NO VERSION - from the file “NikCollection.plugin” Nik Collection 6 Palette NO VERSION - from the file “Nik Collection 6 Palette.plugin” Nik Collection Service NO VERSION - from the file “NikCollection.plugin” Nik6BackgroundFilter NO VERSION - from the file “Nik6BackgroundFilter.plugin” Nik6FineStructuresFilter NO VERSION - from the file “Nik6FineStructuresFilter.plugin” Nik6HotPixelsFilter NO VERSION - from the file “Nik6HotPixelsFilter.plugin” Nik6ShadowsFilter NO VERSION - from the file “Nik6ShadowsFilter.plugin” Nik6SkinFilter NO VERSION - from the file “Nik6SkinFilter.plugin” Nik6SkyFilter NO VERSION - from the file “Nik6SkyFilter.plugin” Nik6StrongNoiseFilter NO VERSION - from the file “Nik6StrongNoiseFilter.plugin” Note Paper 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Parametric Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Patchwork 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Radial Blur 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 26.2 © 2003-2025 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 26.2 © 2012-2025 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Retouch4me Color Match Retouch4me series - from the file “Retouch4me Color Match.plugin” Ripple 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 26.2.0, © 1999-2025 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 26.2, © 2002-2025 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Service Nik 6 HDR Efex Filter NO VERSION - from the file “NikCollection.plugin” Shear 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Smart Blur 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Smudge Stick 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Solarize 26.2 © 1993-2025 Adobe. All rights reserved. - from the file “Solarize.plugin” SP Substance Suite 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialSuite.plugin” Spatter 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Spherize 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Sponge 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Sprayed Strokes 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stained Glass 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Stamp 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Standard Deviation 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Substance 3D Viewer 0.20.0 © 2024 Adobe. All rights reserved. - from the file “Substance3DViewerForPs.plugin” Sumi-e 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Summation 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Targa 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Texturizer 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Tiles 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Torn Edges 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Twirl 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Underpainting 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Vanishing Point 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “VanishingPoint.plugin” Variance 26.2 © 2006-2025 Adobe. All rights reserved. - from the file “statistics.plugin” Water Paper 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Watercolor 26.2.0, © 1991-2025 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Wave 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wind 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Wireless Bitmap 26.2 © 1989-2025 Adobe. All rights reserved. - from the file “WBMP.plugin” ZigZag 26.2.0, © 2003-2025 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Optional and third party plugins: NONE Duplicate and Disabled plugins: NONE Plugins that failed to load: NONE Unified Extensibility Platform - Extensions: Home Screen (Loaded) 8.0.0.78 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.ccx.start-8.0.0/" CmdN: 1.22.26
UAB: 2.18.0-8 Loaded at: 90 ms - launch time impact: 153 ms ccx-timeline (Prepared) 3.1.12.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 30.7.0.0 - from the file "Required Folder" Loaded at: 5033 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 30.20.1.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 4.8.173.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_4_8_173/" CAPTURE: 2.0.41 STOCK: 4.2.6 In app notifications (Loaded) 2.0.25.0 - from the file "Required Folder" Loaded at: 90 ms - launch time impact: 0 ms Content Credentials (Loaded) 0.46.0.0 - from the file "Required Folder" Loaded at: 4395 ms - launch time impact: 0 ms Parametric Filter (Prepared) 1.0.0.0 - from the file "Required Folder" Photoshop Adjustments Panel (Loaded) 2.2.8.0 - from the file "Required Folder" Loaded at: 5033 ms - launch time impact: 1 ms Photoshop UXP Export-As (Prepared) 5.11.2.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 4.5.0.0 - from the file "Required Folder" Loaded at: 5034 ms - launch time impact: 0 ms Information Alert (Prepared) 0.5.0.0 - from the file "Required Folder" Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Share Panel (Prepared) 1.0.7.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.6.9.0 - from the file "Required Folder" Substance 3D Viewer Plugin for Photoshop (Prepared) 1.0.0.0 - from the file "/Library/Application Support/Adobe/UXP/extensions/com.adobe.substance-3d.viewer.ps/" IC popup message (Loaded) 1.0.0.0 Loaded at: 4370 ms - launch time impact: 0 ms Multilayer Protection (Loaded) 1.0.0.0 Loaded at: 4370 ms - launch time impact: 0 ms Discover Panel (Loaded) 2409.109.1.2 - from the file "Required Folder" Loaded at: 5034 ms - launch time impact: 10 ms Neural Filters (Registered) 1.15.0.102 - from the file "Required Folder" Scan time: 0 ms - entries: 44 Installed TWAIN devices: NONE
Copy link to clipboard
Copied
Thanks for sharing the info! Where are the files saved? Are they on your computer's local storage or an external drive?
If they are an external drive, try moving them on your computer's local storage and check if that makes a difference.
Thanks,
Nikunj
Copy link to clipboard
Copied
I was able to successfully relink to files on the computer from my downloads folder. I believe it's an issue when I relink to files synced to OneDrive. Even if they've been downloaded, the app crashes.
Copy link to clipboard
Copied
This is not the first time that a user has experienced various issues using a cloud-synced drive.