Exit
  • Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
  • 한국 커뮤니티
0

Photoshop 2025 crashing as soon as I open it.

New Here ,
Dec 28, 2024 Dec 28, 2024

Hey, I'm having issues with Photoshop 2025 crashing as soon as I open it. It get freeze and when i try to quite, its not even closing, I'm using "11th Gen Intel(R) Core(TM) i9-11900K" 40 GB Installed ram, Intel(R) UHD Graphics 750,  AMD Radeon RX 6700 XT" I have tried uninstalling and reinstalling the apps, restarting my computer, and opening. 

 

TOPICS
Windows
451
Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Dec 29, 2024 Dec 29, 2024
LATEST

We've seen quite a few reports of system shutdowns/restarts with AMD RX 6500/6700 XT lately.

 

Photoshop, or any other application, cannot cause this in a modern operating system. There are sandboxes and insulating layers to prevent that. It's caused by hardware failure or buggy drivers.

 

AMDs market is basically gaming. Photoshop makes calls to pretty advanced functions in the GPU, and this may trigger failure. That's why you may see this with Photoshop and not other applications.

 

Try a different driver version, and go into the GPU driver and/or the system BIOS to look for overclocking. Overclocking is very common in the gaming community, but will inevitably lead to instability elsewhere.

Translate
Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines