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Photoshop 2025

New Here ,
Dec 13, 2024 Dec 13, 2024

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Major export issues. Keeps crashing. Files are not being accepted by online uploaders even though it is the correct file format. Fix this! I'm so tired of the constant crashing and failure to export. As I am trying to report this bug and issue, it gives me an error message!! Adobe I don't know what's going on.

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Adobe
Community Expert ,
Dec 13, 2024 Dec 13, 2024

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in the future, to find the best place to post your message, use the list here, https://community.adobe.com/

p.s. i don't think the adobe website, and forums in particular, are easy to navigate, so don't spend a lot of time searching that forum list. do your best and we'll move the post (like this one has already been moved) if it helps you get responses.



<"moved from using the community bugs">

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Community Expert ,
Dec 13, 2024 Dec 13, 2024

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I hear your frustration, but have you verified whether this also happening with Ps 2024? If not, you can always run with Ps 2024 for now, until there's another dot release.

 

What file formats, specifically, are not being accepted by which online uploaders? Without both of those details it's impossible to know how to compartment the problem in order to narrow in on a solution. An example of such a file would be a big help.

 

General troubleshooting sequence: If you haven't already restarted your OS, do that first. Verify that you have up-to-date drivers and OS; fix if not. Then, if the problem persists, reset Photoshop preferences. Sign out of Creative Cloud and then sign in again. Finally, uninstall Ps, restart the computer, then reinstall. Most weird problems with Photoshop are fixed somewhere along that sequence of actions.

 

This is not a problem others are seeing, so the first check is your local installation, and from what you've written it's not clear that this is a problem with Photoshop.

 

A good piece of general advice is to hold off transferring workflows to a new version (of anything!) until it's had at least one bug-fix update.

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