Photoshop 2026: Subject Selection and Background Removal Not Working

[BrTijerino]

I'm having issues with Photoshop. When I use Select Subject or Remove Background, it doesn’t work — it says it couldn’t find any subject. It doesn’t matter if the image is HD; it still doesn’t work. Does anyone have a solution? This started happening with the 2026 version; in the 2025 version, it worked fine. I installed and reinstalled Photoshop, but the problem continues.

Estoy experimentando inconvenientes con Photoshop. Al utilizar las funciones Seleccionar sujeto o Eliminar fondo, el programa no realiza la acción y muestra un mensaje indicando que no se encontró ningún sujeto, incluso cuando se trata de imágenes en alta definición.

¿Alguien conoce alguna solución? Este problema comenzó a presentarse en la versión 2026; en la versión 2025 funcionaba correctamente. Ya he instalado y reinstalado el programa, pero la situación persiste.

[Ged_Traynor]

@BrTijerino both are working fine on my system with Photoshop version 27.0, have you tried manually resetting your Photoshop preferences
https://helpx.adobe.com/ie/photoshop/using/preferences.html#Manually
Remember to back up your settings before doing the preference reset
https://helpx.adobe.com/ie/photoshop/using/preset-migration.html

[BrTijerino]

Thanks, the issue was that I was performing the action from the device when it actually needed to be done in the cloud. I'm attaching screenshots in case someone else runs into the same problem.

[Srishti Bali]

Hi @BrTijerino 

Thank you all for your time and patience. The issue has been fixed in our latest release, Photoshop 27.1. Please update to the newest version and let us know how it goes. For more details on the latest release, you can check the official release notes: https://adobe.ly/4ogmACL...

Regards,

Srishti

[511 DMH]

Still experiencing the issue after the latest update.

[Aleke]

Hi @511 DMH, welcome to the community!
Could you share a few more details about what’s happening? Which version of Photoshop are you using? Does this occur with every file, or just some? Are you on Mac or Windows?
Also, have you tried adjusting the settings under Preferences > Image Processing > Select Subject and Remove Background to either Device or Cloud?
Thanks
Alek

[511 DMH]

Hello @Aleke 

I am using 27.1.0 release of Adobe Photoshop on MacOS Sequoia 15.6.1 , with Cloud processing fot select subject and remove background.

The select subject problem appeared when I have updated first to Photoshop 2026. When using the option, the entire image was selected, and not the actual subject, or even radom spots of darker colors within the image.

With the latest update it seems to have solve at least one of the issues. I work a lot with Linked files within my projects. For JPEG or PNG files the select seems to be working, but when I have a PSD file embedded the selection that is made is for the entire file, not a subject.

I hope it makes sense the way I have explained it.
Thank you.

[Aleke]

Hi @511 DMH!
Could you share a few screenshots of the issue, including the full Photoshop window and any relevant panels? That’ll help us take a closer look and figure out what’s going on.
Thanks so much!
Alek