We have a brand new look! Take a tour with us and explore the latest updates on Adobe Support Community.
I have desktop app updated version from cloud - 22.4. From yesterday it is started crashing as soon as I open any photo into it. I tried reinstalling still problem persists.
Shows popup "Adobe Photoshop encountered a problem need to close.".
Report shows exception -
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF82F0D9054">
Any quick help will be appreicated.
same by me!
After update all-time cash down. Never before!
Same. Updated via CC, and I can open a few documents, but as soon as I start working, PS crashes.
<crash exception="EXCEPTION_ACCESS_VIOLATION" exceptionCode="0xc0000005" instruction="0x00007FF7B02F8493">
I seem to get a scrash when opening a 2nd document, interating with both file windows, and then closing one of the open files.
1. Open file
2. Open 2nd file
3. Click on file 1, then click on file 2
4. Close file 2
Immediate hang, then crash. This is repeatable for me.
Having lots of crashes the last few days as well
Same. Just tried opening it for some work and it crashed 5 times. Never had this problem with Photoshop anymore.
Sorry to hear that the new build is a bit crashable......
I am sure they will assist soon!
Same here. Virtually unuseable
I'm running Windows 10 64-bit, and as soon as I updated to Photoshop 22.4 I also ran into these issues. If I have more than one document open and try to copy from one doc to the other it crashes. Every time. Many reports sent and it seems no-one at Adobe is responding on these forums.