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Photoshop 22.5.1 hanging on "Photomerge" on wondows 10

New Here ,
Sep 29, 2021 Sep 29, 2021

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file=> automate => photomerge  => It freezes before opening the dialogue!

 

I have a PC ( i9 9900K , GTX1660ti ) and a laptop ( Ryzen9 9800HX, RTX3070 ).

both are the same problem

 

What I tried so far:

- checking / unchecking "use graphic processor"

- updated graphics driver

- reinstalled PhotoShop

- delete [ c:\ ... AppData\Roaming\Adobe\Adobe Photoshop 2021 ] folder

 

Can anyone help?

 

Recently, the laptop has been solved.
On my laptop, turn-off the onboard graphics(radeon) solved the problem.

 

 

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Adobe Community Professional ,
Sep 30, 2021 Sep 30, 2021

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Hi, try to check the use graphic processor settings: normal , base advanced and so on...

Otherwise you can try to completely reinstall photoshop but with this tool:

https://helpx.adobe.com/creative-cloud/kb/cc-cleaner-tool-installation-problems.html

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New Here ,
Sep 30, 2021 Sep 30, 2021

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thanks, but it did not work...

 

still in problem.

 

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New Here ,
Sep 30, 2021 Sep 30, 2021

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Deleting the monitor color profile solved this.

 

I use the Spyder 5 color calibration device. this was the cause of the problem.

2 pc (desktop and laptop both solved)

 

I found a solution, butI can't use Photoshop in such a way that I have to delete and set the color profile every time.

 

In my opinion, it's definitely a bug.

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