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Photoshop 22.5 windows crash RAM

New Here ,
Aug 30, 2021 Aug 30, 2021

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Hi,

 

It seems that after the update to 22.5. photoshop keeps crashing at random times, telling that there is an issue with RAM. I have to close photoshop and open it again. This keeps happening all the time. What could be the issue?

 

Specs: 

DESKTOP-UQ1E281
Intel(R) Core(TM) i7-8550U CPU @ 1.80GHz 1.99 GHz
RAM 16,0 Gb

Graphics Intel® UHD Graphics 620

 

Thank you!

 

 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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I'm not seeing any submitted crash reports from you in our system.

 

If you haven't done so already, please submit all Crash Reports along with your email address: https://helpx.adobe.com/photoshop/kb/submit-crash-reports.html 

Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
Aug 30, 2021 Aug 30, 2021

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Hello, I have the same problem. Almost the same specifications in terms of PC.

It is not a "crahs" as such, it slows down too much and does not let you save the files because you get the warning of "Not enough RAM"

Even if I assign 12GB of ram I still have the same problem.

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New Here ,
Aug 30, 2021 Aug 30, 2021

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right now I am frozen there

Esteban5E66_0-1630370627874.png

 

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Adobe Employee ,
Aug 30, 2021 Aug 30, 2021

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Looks like a GPU issue. See troubleshooting here: https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html#DisableGraphicsProcessor

Senior Product Manager - Customer Advocacy - Digital Imaging

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