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Photoshop 23.0 About box not drawing

Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Just installed PS 23.0 on Windows 10 Pro. The About Photoshop modal window is not drawing onscreen. However, the modal window is active, because most app menus are deactivated. Pressing Tab dismisses the invisible About window.

 

Using a work computer with unsupported GPU :sigh:

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Adobe Employee ,
Oct 26, 2021 Oct 26, 2021

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Did it draw correctly in Photoshop 22.x?


Senior Product Manager - Customer Advocacy - Digital Imaging

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Adobe Community Professional ,
Oct 26, 2021 Oct 26, 2021

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Yes in older versions and the splash screen draws correctly. I'm going to reset prefs and then uninstall/reinstall if these odd problems keep happening.

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Adobe Community Professional ,
Oct 27, 2021 Oct 27, 2021

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Reproduced on a second computer, also Windows 10 Pro and also unsupported GPU. We literally don't have a computer available that is current enough. :gah: Also reproduced after uninstall/reinstall and after resetting prefs, and after removing PS 22.5.

Not an important issue, only reported for completeness.

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