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Photoshop 23.01 Locks up when loading a photo

New Here ,
Nov 15, 2021 Nov 15, 2021

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Just done an upgrade to Photoshop to 23.01.  When I load a photo the program locks, when I create a new image the program locks.  No good to me.

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Adobe Employee ,
Nov 15, 2021 Nov 15, 2021

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Go to Preferences > Performance... and uncheck Use Graphics Processor. Restart Photoshop. Does the problem persist?

 

If that doesn't solve it, it may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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