Photoshop 23.2.1 (PC/Win11 Pro) is consistently crashing to desktop when I try to print any file sized 8.5x11". The crash report window says there's a solution for this problem. When I click on the link it takes me to a troubleshooting page but the only solution provided is to run the check for the GPU compatibility, which it passes. Removing GPU support under preferences makes no difference.
I had an older version which crashed intermittently which ironically was the reason I upgraded only for it now to happen 100% of the time. I attempted to work around this by changing file format (.jpg, .psd) but that's not helping. Attaching screenshot of performance prefs.
nikunj.m • Adobe Employee, Mar 08, 2022Mar 08, 2022
Hi, We're sorry about the trouble with Photoshop. Have you tried to re-install the printer drivers to check if that makes a difference? If not, please try that to check if it helps. You can also try pressing & holding the Spacebar while selecting the option to Print from the File menu. This should reset the print settings. If this issue persists, you can try to reset the preferences of Photoshop using the steps mentioned here: https://helpx.adobe.com/photoshop/using/preferences.html#reset_preferences...