Photoshop 23.2.2 Decreasing speed, freezing and crashing during painting – Solved?

New Here ,
Mar 18, 2022 Mar 18, 2022

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During the various updates of PS 2022 23.x.x I experienced a distinct slow down during drawing tasks. Then as we approached vs 23.2.2 cursor wheels, screen freezes then crashes became common.
As an example, previous frequently performed tasks such as stroking paths using brushes with high % spacing (dots) became impossible without a crash. Also using the Workspace’s Maximum/Restore button resulted in multiple canvases appearing and Panels undocking and becoming stranded all over the desktop before the inevitable crash.
I naturally assumed my PC was developing a fault so days were spent testing and stressing my hardware. Finally after a period of nil productivity I looked at the fault from a new angle and following an unrelated clue, I hit on a sort of ‘fix’ for my problem. Hope this might help anyone also suffering from similar issues.
I found this was related to one PS ‘Preference’ setting:
Edit > Preferences > Technology Previews > Deactivate Native Canvas.
Tick the box then Click OK then Close and Restart Photoshop.
I have no illusions that this solves the problem but it might be a clue to the probable cause of the bug.

 

Desktop: Adobe Photoshop Version: 23.2.2, Windows 10 64-bit Version: 10 10.0.19043.1586
Intel CPU i7, 2.904 GHz, 16GB RAM, GPU NVIDIA GeForce GTX 1660 SUPER(6GB RAM)

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Adobe Employee ,
Mar 18, 2022 Mar 18, 2022

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Could we please see your Photoshop System Info? Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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New Here ,
May 24, 2022 May 24, 2022

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Hi Jeffrey,

I am experiencing this seriosly disruptive lag and slowness as well.

Attached is my Photoshop System Info. Although this lag is across Illustrator and Indesign as well.

All font take forever to load, saving taking forever and basically like watching a glazier shift...

There are so many complaints, what do Adobe engineers plan to do about all this?

Look forward to feeling like I can be productive again as a designer, rather than nurse maiding a spinning wheel.

 

Thanks

Britt

 

 

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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I am having a similar problem where photoshop is unusably slow. Mac Pro 2013, 64 gb ram, firepro d500. PSD was working fine a few days ago, but updated to 23.2.2, but tried downgrading to 23.2.1 and its still unusable. Mac OS 12.3.Screen Shot 2022-03-24 at 11.47.33 PM.png

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Community Beginner ,
Mar 24, 2022 Mar 24, 2022

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Adobe Photoshop Version: 23.2.1 20220222.r.303 eedc582 x64 Number of Launches: 155 Operating System: Mac OS 12.3.0 System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading Physical processor count: 6 Logical processor count: 12 Processor speed: 3500 MHz Built-in memory: 65536 MB Free memory: 40064 MB Memory available to Photoshop: 60478 MB Memory used by Photoshop: 70 % SAM SDK Version: 2.0.0-main.1010 ACP.local Status: - SDK Version: 2.1.0 - Core Sync Status: Reachable and compatible - Core Sync Running: 5.6.2.1 - Min Core Sync Required: 4.3.66.0 Live Edit Client SDK Version: 3.89.01 Manta Canvas: Disabled. Alias Layers: Disabled. Modifier Palette: Disabled. Highbeam: Disabled. Touch Bar Property Feedback: Disabled. Image tile size: 1024K Image cache levels: 4 Font Preview: Medium HarfBuzz Version: 2.8.1 TextEngine: Unified Text Engine ======= GPU
Native API stable: True OpenGL API stable: True OpenCL API stable: True GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: AMD Radeon HD - FirePro D500
GPUVendor: AMD
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 3,221 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Display: 1 Display Bounds: top=0, left=0, bottom=1200, right=1920 Main Display Display: 2 Display Bounds: top=0, left=1920, bottom=1200, right=3840 ------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/MacOS/sniffer" -baseTimeMS=591682 -comment=Photoshop Version: Adobe Photoshop 23.2.1 20220222.r.303 eedc582 x64

[461 ms]
Start sniffer 2022-03-24 23:46:22
# Photoshop Version: Adobe Photoshop 23.2.1 20220222.r.303 eedc582 x64
sniffer -baseTimeMS=591682 -comment=Photoshop Version: Adobe Photoshop 23.2.1 20220222.r.303 eedc582 x64

{17 ms}
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Physical size: (518.809 324.255)
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Dynamic range: (0 1)
Potential dynamic range: (0 1)
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Attached Device: (DeviceID name=AMD Radeon HD - FirePro D500 index=0 preferred=1)

Display 1
Display: 685372482
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# devices: 2
Device 0
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685372483
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Driver: UNKNOWN
Driver date: UNKNOWN
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Device 1
Name: AMD Radeon HD - FirePro D500
Preferred: FALSE
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Attachment: EMBEDDED
# attached displays: 0
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API version: 1.0 (1.0)
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Driver: UNKNOWN
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End platform native
{359 ms}

{359 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: 685372483
Main: TRUE
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Display 1
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Main: FALSE
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# devices: 2
Device 0
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Preferred: TRUE
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685372483
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VRAM: 3,072 MB
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API version: 2.1 (2.1 ATI-4.8.13)
Device version: 2.1 (2.1 ATI-4.8.13)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 16915457
Display mask: 2047

Device 1
Name: AMD Radeon HD - FirePro D500 OpenGL Engine
Preferred: FALSE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,072 MB
VRAM: 3,072 MB
Dedicated System RAM: 0 MB
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API version: 2.1 (2.1 ATI-4.8.13)
Device version: 2.1 (2.1 ATI-4.8.13)
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
GLSL version: 1.20 (1.20)
CGL ID: 33692673
Display mask: 2048
End platform OpenGL
{376 ms}

{376 ms}
Start platform OpenCL
# displays: 0

# devices: 2
Device 0
Name: AMD Radeon HD - FirePro D500 Compute Engine
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Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,221 MB
VRAM: 3,221 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Feb 12 2022 01:56:27))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 135 GB / s
Compute score: 627.703
Device name string: AMD Radeon HD - FirePro D500 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple

Device 1
Name: AMD Radeon HD - FirePro D500 Compute Engine
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 3,221 MB
VRAM: 3,221 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 1.2 (OpenCL 1.2 (Feb 12 2022 01:56:27))
Device version: 1.2 (OpenCL 1.2 )
Vendor name: AMD
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 31 GB / s
Compute score: 631.465
Device name string: AMD Radeon HD - FirePro D500 Compute Engine
Device vendor string: AMD
Platform name string: Apple
Platform vendor string: Apple
End platform OpenCL
{459 ms}

Exit code kExitNormal
End sniffer 2022-03-24 23:46:23
[kStatusNormal, kExitNormal]

[461 ms]
Finish RunAllAPIs

[6119 ms]
Start GetSnifferResult

[6119 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription Serial number: 90970834665097437567 GUIDBucket: Composite Core (enable_composite_core): on Composite Core GPU (comp_core_gpu): off Composite Core Threads (MultithreadedCompositing): off Composite Core UI (comp_core_ui): off Composite Core Feature Prefs (CompCoreFeaturePrefs): off Document Graph (enable_doc_graph): off Application folder: /Applications/Adobe Photoshop 2022/ Photoshop scratch has async I/O enabled Scratch volume(s): MDISK_ARCHIVE with Thunderbolt, 465.7G, 37.7G free Required Plugins folder: /Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/PlugIns/Required/ Primary Plugins folder: /Applications/Adobe Photoshop 2022/Plug-ins/ Installed components: dvametadata.framework dvametadata 22.0.0.0 AdobeXMPScript.framework AdobeXMPScript 79.b0f8be90 79.b0f8be90 ICUUnicode.framework ICUUnicode 13.1.0c6496f ICUConverter.framework ICUConverter 13.1.0c6496f AdobeCrashReporter.framework AdobeCrashReporter 10.3.2 boost_system.framework boost_system 22.0.0.0 AdobeACE.framework AdobeACE 3.3.0 79.c5c71c0ad. dvanet.framework dvanet 22.0.0.0 AdobeOwl.framework AdobeOwl 5.5.0 mediacoreif.framework mediacoreif 22.0.0.0 dvascripting.framework dvascripting 22.0.0.0 dvaappsupport.framework dvaappsupport 22.0.0.0 AdobeAXE8SharedExpat.framework AdobeAXE8SharedExpat 4.1.0 79.d4c2289. AIDE.framework AIDE 2.4.0 79.f1d2aac0 boost_chrono.framework boost_chrono 22.0.0.0 dynamiclink.framework dynamiclink 22.0.0.0 dvaaccelerate.framework dvaaccelerate 22.0.0.0 dvametadataUI.framework dvametadataUI 22.0.0.0 AdobeARE.framework AdobeARE 2.0.0.1 79.625377 AdobePDFPort.framework AdobePDFPort 3.0.0.1 79.625377 ICUInternationalization.framework ICUInternationalization 13.1.0c6496f boost_filesystem.framework boost_filesystem 22.0.0.0 AdobeBIB.framework AdobeBIB 2.0.4 79.c5c71c0ad. AdobeXMPFiles.framework AdobeXMPFiles 79.b0f8be90 79.b0f8be90 AdobeLinguistic.framework 14.4.1.16bcc02 dvaplayer.framework dvaplayer 22.0.0.0 filterport.framework filterport 26.0.0.670 PlugPlugOwl.framework PlugPlugOwl 11.2.0.100 libzip.framework libzip 22.0.0.0 AdobeAGM.framework AdobeAGM 5.0.4 79.c5c71c0ad. adobe_caps.framework adobe_caps 11.0.0.14 1.584361 AdobeSVGRE.framework AdobeSVGRE 7.0.5 "BUILDVERSION_HELPER" AdobePDFL.framework AdobePDFL 16.0.5 79 . 67d41607 dvavulcansupport.framework dvavulcansupport 22.0.0.0 dvacore.framework dvacore 22.0.0.0 aiport.framework aiport 26.0.0.670 AdobePIP.framework AdobePIP 8.2.0.16 AdobePDFSettings.framework AdobePDFSettings 1.7 AdobeAXEDOMCore.framework AdobeAXEDOMCore 4.1.0 79.d4c2289. dvatransport.framework dvatransport 22.0.0.0 AdobeXMP.framework AdobeXMPCore 79.b0f8be90 79.b0f8be90 AdobeJP2K.framework AdobeJP2K 2.0.5 79.b3b99f7 dvaaudiodevice.framework dvaaudiodevice 22.0.0.0 LogSession.framework LogSession 8.2.0.16 PlugPlugExternalObject.framework 11.2.0.100 utest.framework utest 22.0.0.0 AdobeSVGAGM.framework AdobeSVGAGM 2.0.5 79.e954fe6. dvametadataapi.framework dvametadataapi 22.0.0.0 WRServices.framework WRServices 17.2.0 17.2.0.0 AdobeBIBUtils.framework AdobeBIBUtils 2.0.4 79.c5c71c0ad. boost_threads.framework boost_threads 22.0.0.0 CloudAILib.framework CloudAILib 26.0.0.670 SPBasic.framework SPBasic 26.0.0.670 AdobeCoolType.framework AdobeCoolType 6.0.3 79.c5c71c0ad. boost_regex.framework boost_regex 22.0.0.0 boost_program_options.framework boost_program_options 22.0.0.0 dvamediatypes.framework dvamediatypes 22.0.0.0 AdbePM.framework AdbePM 1 boost_date_time.framework boost_date_time 22.0.0.0 dynamic-torqnative.framework Torq Native local AdobeMPS.framework AdobeMPS 7.0.0.50032 79.5449bfb dvaui.framework dvaui 22.0.0.0 MacMemory.framework MacMemory 26.0.0.670 AILib.framework AILib 26.0.0.670 ICUData.framework ICUData 13.1.0c6496f dvamarshal.framework dvamarshal 22.0.0.0 aifm.framework aifm 26.0.0.670 Unified Extensibility Platform uxp-5.6.1-2-a74472e UPIC 2.3.1 Required plugins: Accented Edges 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Adaptive Wide Angle 23.2.1, © 2014-2022 Adobe. All rights reserved. - from the file “Adaptive Wide Angle.plugin” Angled Strokes 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Average 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “Average.plugin” Bas Relief 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” BMP 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Camera Raw 14.2 (1028), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Camera Raw Filter 14.2 (1028), Copyright © 2022 Adobe Systems Incorporated - from the file “Camera Raw.plugin” Chalk & Charcoal 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Charcoal 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Chrome 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Cineon 23.2 © 2002-2022 Adobe. All rights reserved. - from the file “Cineon.plugin” Clouds 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Color Halftone 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Colored Pencil 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Conté Crayon 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Craquelure 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crop and Straighten Photos 23.2 © 2003-2022 Adobe. All rights reserved. - from the file “CropPhotosAuto.plugin” Crop and Straighten Photos Filter 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Crosshatch 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Crystallize 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Cutout 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Dark Strokes 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” De-Interlace 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dicom 23.2 © 2003-2022 Adobe. All rights reserved. - from the file “dicom.plugin” Difference Clouds 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “Clouds.plugin” Diffuse Glow 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Displace 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Dry Brush 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Entropy 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Export Color Lookup Tables 23.2 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Extrude 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” FastCore Routines 23.2 © 1990-2022 Adobe. All rights reserved. - from the file “FastCore.plugin” Fibers 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Film Grain 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Filter Gallery 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Fresco 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glass 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Glowing Edges 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Grain 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Graphic Pen 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halftone Pattern 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Halide Bottlenecks 23.2 © 2022 Adobe. All rights reserved. - from the file “HalideBottlenecks.plugin” HDRMergeUI 23.2, Copyright © 2002-2022 Adobe. All rights reserved. - from the file “HDRMergeUI.plugin” HSB/HSL 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IFF Format 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” IGES 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Ink Outlines 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” JPEG 2000 23.2 © 2001-2022 Adobe. All rights reserved. - from the file “JPEG2000.plugin” Kurtosis 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Lens Blur 23.2.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Blur.plugin” Lens Correction 23.2.1, © 2002-2022 Adobe. All rights reserved. - from the file “Lens Correct.plugin” Lens Flare 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Liquify 23.2.1, © 2001-2022 Adobe. All rights reserved. - from the file “Liquify.plugin” Material Filter 21.0 © 2019 Adobe. All rights reserved. - from the file “MaterialFilter.plugin” Matlab Operation 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Maximum 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mean 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Measurement Core 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “MeasurementCore.plugin” Median 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Mezzotint 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Minimum 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” MMXCore Routines 23.2 © 1990-2022 Adobe. All rights reserved. - from the file “MMXCore.plugin” Mosaic Tiles 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Multiprocessor Support 23.2 © 1990-2022 Adobe. All rights reserved. - from the file “MultiProcessor Support.plugin” Neon Glow 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Note Paper 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” NTSC Colors 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “NTSC Colors.plugin” Ocean Ripple 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” OpenEXR 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Paint Daubs 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Palette Knife 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Patchwork 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Paths to Illustrator 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” PCX 23.2 © 1989-2022 Adobe. All rights reserved. - from the file “PCX.plugin” Photocopy 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Picture Package Filter 23.2 © 1993-2022 Adobe. All rights reserved. - from the file “ChannelPort.plugin” Pinch 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Pixar 23.2 © 1989-2022 Adobe. All rights reserved. - from the file “Pixar.plugin” Plaster 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Plastic Wrap 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Pointillize 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Polar Coordinates 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Portable Bit Map 23.2 © 1989-2022 Adobe. All rights reserved. - from the file “PBM.plugin” Poster Edges 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” PRC 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “U3D.plugin” Radial Blur 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Radiance 23.2 © 2003-2022 Adobe. All rights reserved. - from the file “Radiance.plugin” Range 23.2 © 2006-2022 Adobe. All rights reserved. - from the file “statistics.plugin” Render Color Lookup Grid 23.2 © 2012-2022 Adobe. All rights reserved. - from the file “Export3DLUT.plugin” Reticulation 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Ripple 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Rough Pastels 23.2.1, © 1991-2022 Adobe. All rights reserved. - from the file “Filter Gallery.plugin” Save for Web 23.2.1, © 1999-2022 Adobe. All rights reserved. - from the file “Save for Web.plugin” ScriptingSupport 23.2, © 2002-2022 Adobe. All rights reserved. - from the file “ScriptingSupport.plugin” Shake Reduction 23.2.1, © 2014-2022 Adobe. All rights reserved. - from the file “Shake Reduction.plugin” Shear 23.2.1, © 2003-2022 Adobe. All rights reserved. - from the file “Standard Multiplugin.plugin” Skewness 23.2 © 2006-2022 Adobe. 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CmdN: 1.10.5
CDP: 1.137.1
Projects: 1.3.2 Loaded at: 126 ms - launch time impact: 53 ms ccx-timeline (Prepared) 2.6.41.0 - from the file "Required Folder" CCX Commenting UXP Webview (Loaded) 22.4.0.0 - from the file "Required Folder" Loaded at: 6989 ms - launch time impact: 0 ms CCX Sharesheet UXP (Prepared) 21.2.0.0 - from the file "Required Folder" CC Libraries Panel (Prepared) 3.19.218.0 - from the file "/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/" CAPTURE: 2.0.26 STOCK: 2.0.40 Photoshop Cloud Value Dialog (Prepared) 1.0.1.0 - from the file "Required Folder" Photoshop UXP Export-As (Prepared) 5.6.2.0 - from the file "Required Folder" Photoshop In App Messaging (Loaded) 2.4.1.0 - from the file "Required Folder" Loaded at: 6989 ms - launch time impact: 0 ms Photoshop Personalization (Loaded) 2.0.0.0 - from the file "Required Folder" Loaded at: 6989 ms - launch time impact: 0 ms Photoshop Selection Feedback (Prepared) 0.5.0.0 - from the file "Required Folder" Plugins Panel (Prepared) 1.3.6.0 - from the file "Required Folder" IC popup message (Loaded) 1.0.0.0 Loaded at: 6317 ms - launch time impact: 0 ms Discover Panel (Loaded) 2.2.0.19 - from the file "Required Folder" Loaded at: 6990 ms - launch time impact: 17 ms Neural Filters (Registered) 1.11.2.0 - from the file "Required Folder" Extensions: Libraries 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/index.html” New Document 3.5.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.fnft-3.5.0/fnft.html?v=3.5.0.4” Home 2.16.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/com.adobe.ccx.start-2.16.0/index.html?v=2.16.0.8” com.adobe.capture.extension 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/capture/capture.html” com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/extensions/stock-panel-licensing/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” Export As 4.8.15 - from the file “/Applications/Adobe Photoshop 2022/Adobe Photoshop 2022.app/Contents/Resources/CEP/extensions/com.adobe.photoshop.crema/index.html” com.adobe.cclibraries.manager 1.0.0 - from the file “/Library/Application Support/Adobe/CEP/extensions/CC_LIBRARIES_PANEL_EXTENSION_3_19_218/manager.html” Installed TWAIN devices: NONE

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Adobe Employee ,
Mar 25, 2022 Mar 25, 2022

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@Craig Curtis Let's make sure we're in a default state and there are no stale setting somewhere:
Restore your preferences using this manual method:
https://helpx.adobe.com/photoshop/using/preferences.html#Manually
Does it work correctly?
If that doesn't solve it, you can quit Photoshop and put the Settings folder back.
If it does solve the problem, I would like to get the folder of settings to try and figure out what is bad with them.


Senior Product Manager - Customer Advocacy - Digital Imaging

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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I'm having similar issues - the application will temporarily freeze for between 1 and 5 seconds when I change tools, turn layer visibilty on or off etc. This is all since upgrading Mac OS to latest verion of Monterey (12.3.1). The reason I did this upgrade was to fix a previous issue in Photoshop whereby Vector Smart Objects were no longer editable in Illustrator, see this: https://community.adobe.com/t5/photoshop-ecosystem-bugs/p-photoshop-23-2-2-can-t-open-update-vector-... 

I reset the Photoshop preferences which fixed the problem temporarily but it cama back.

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Community Beginner ,
Apr 05, 2022 Apr 05, 2022

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Also I did a manual reset of preferences as suggested in this post but if anything I think this made th issue worse!

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Adobe Employee ,
Apr 05, 2022 Apr 05, 2022

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@MisterPhil It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.


Senior Product Manager - Customer Advocacy - Digital Imaging

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