Photoshop 23.2.2 freezes when using crop tool

[nathanaelb52342922]

No matter what I do photoshop 23.2.2 (last version availlable when writing this) totally freezes when I try to use the crop tool.

(I'm on windows 10 )

[J E L]

Hi @nathanaelb52342922 Sorry to hear about the trouble with the crop tool. You might want to revert to the earlier version if everything was working correctly for you. Open Adobe Creative Cloud and then click the three dots next to Photoshop. Choose Other Versions and then select the last version you used.

You can also try resetting your preferences, which clears out most problems. If you post your system info here, we can take a look at your graphics card info (under Help > System Info).

[nathanaelb52342922]

It seems that disabling using gpu in pref makes it work. Not ideal but will I have no other choice, older versions had even more bigger problems (it refuses to open some files that works on other people photoshops) 

[Francesco Della Peruta]

Hi, take a look here:

https://helpx.adobe.com/photoshop/kb/troubleshoot-gpu-graphics-card.html