Photoshop 23.2.2 freezes when using crop tool

New Here ,
Mar 27, 2022 Mar 27, 2022

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No matter what I do photoshop 23.2.2 (last version availlable when writing this) totally freezes when I try to use the crop tool.

(I'm on windows 10 )

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Adobe Community Professional ,
Mar 27, 2022 Mar 27, 2022

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Hi @nathanaelb52342922 Sorry to hear about the trouble with the crop tool. You might want to revert to the earlier version if everything was working correctly for you. Open Adobe Creative Cloud and then click the three dots next to Photoshop. Choose Other Versions and then select the last version you used.

 

You can also try resetting your preferences, which clears out most problems. If you post your system info here, we can take a look at your graphics card info (under Help > System Info).

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New Here ,
Mar 27, 2022 Mar 27, 2022

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It seems that disabling using gpu in pref makes it work. Not ideal but will I have no other choice, older versions had even more bigger problems (it refuses to open some files that works on other people photoshops) 

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Adobe Community Professional ,
Mar 28, 2022 Mar 28, 2022

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