Photoshop 23.3 unable to safe CR2 file as PSD

Community Beginner ,
Apr 28, 2022 Apr 28, 2022

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I have a strange issue. I sometimes edit 100+ CR2 raw files at once in Adobe Photoshop. Today I have a strange issue that i was unable to save a file. CMD+S did not work. Save As was not working. Only a hard reset preserved all edits on the RAW file. 

 

Does anyone has the same issue? 

 

I have a 16 inch MacBook Pro M1 Max. with 1TB of internal storage. 

Latest version of Mac OS Monterey and Adobe Photoshop 23.3 

 

I edit 100+ CR2 raw files at once on a daily basis. Only when I received the MacBook Pro M1 Max that i have strange photoshop issues that i never experienced before. 

Like:

The save pop-up does not show. So that i am unable to acknowledge the save. This happens when i press the cross in the tab of the file. 

Massive use of memory, sometimes no memory virtual and real-time is available. 

 

Does anyone has the same issues or different issues with Apple silicon Adobe Photoshop? 

 

I have the idea that there are still a number of bugs in the apple silicon version of Adobe Photoshop. 

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Adobe Employee ,
Apr 28, 2022 Apr 28, 2022

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Make sure Photoshop is up to date to 23.3.1 and macOS is up to date. 

 

If that doesn't help, try the following:

Try renaming the UXP folder
Rename the UXP folder to ~UXP.
• (Windows) Navigate to C:\Program Files\Common Files\Adobe\UXP
• (macOS) Navigate to Macintosh HD/Library/Application Support/Adobe/UXP

If that fixes it, I'd like to get a copy of the renamed UXP folder.


Senior Product Manager - Customer Advocacy - Digital Imaging

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