Photoshop 23.4.1 doing select/copy/file-new clipboard-size (width & Height) is incorrect

New Here ,
Jun 24, 2022 Jun 24, 2022

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You actually have to select a different preset detail, then when you select 'clipboard' the width and height get corrected.

 

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correct answers 1 Correct answer

Adobe Employee , Jun 27, 2022 Jun 27, 2022

Hi @BRNBRN please tick the box Use Legacy "New Document" Interface, did that fix your issue?

Screen Shot 2022-06-22 at 9.39.00 AM.png

Thank you,

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Adobe Community Professional ,
Jun 24, 2022 Jun 24, 2022

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Hi!

Quick question! Is the width and height switched or completely different from what you have copied to your clipboard?

Michelle

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Adobe Employee ,
Jun 27, 2022 Jun 27, 2022

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Hi @BRNBRN please tick the box Use Legacy "New Document" Interface, did that fix your issue?

Screen Shot 2022-06-22 at 9.39.00 AM.png

Thank you,

-- Cory

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New Here ,
Jun 28, 2022 Jun 28, 2022

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I started having the same problem, the new document doesn't fit the clipboard document size! Windows 11, Photoshop 23.4.1. This worked to correct my issue too.

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New Here ,
Jul 25, 2022 Jul 25, 2022

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My question is, why was this changed in the first place?  How does having the incorrect dimensions add value?

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New Here ,
Aug 08, 2022 Aug 08, 2022

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LATEST

This "worked" in that it reverted to the legacy interface with correct New document dimensions.  But the new interface was working fine with clipboard dimensions 1-2(?) versions ago.  Clipboard dimensions matched with Preset Details dimensions.  Please just bring that back.  Currently, the dimensions in the "recent items" box is accurate and dimensions in "preset details" come from previous document settings.  Very disorienting

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Old method worked fine, another case of if it ain't broke don't fix it.

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Cory

How do you get to the screen that you show here?  I'm a real newby and need step-by-step directions.  Thank you in advance.

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New Here ,
Jun 27, 2022 Jun 27, 2022

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Cory,

Never mind. I found it.

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Explorer ,
Jul 27, 2022 Jul 27, 2022

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I too have this problem,  I have been using the 'new' New Document interface for several versions now and it has worked fine until just the last couple of months. Currently on 23.3.2.
Switching to the Legacy 'New Doc' interface fixes the problem - but like I say until recently the modern new document interface correctly selected the clipboard size. I don't really want to go back to the legacy interface as it's pretty clunky compared to the new one.

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New Here ,
Aug 06, 2022 Aug 06, 2022

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I strongly agree.
Originally, this is a function that we can use properly.
But because of the bug, we have to use this function in a limited state.

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