Photoshop 23.4.1 Generating constant empty folders in com.adobe.dunamis folder

Community Beginner ,
Jul 15, 2022 Jul 15, 2022

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When launching this version Photoshop hangs and the splash screen does not come up. Instead it generates millions of folders in the com.adobe.dunamis directory. I'm only aware of this issue because Illustrator was/is doing the same thing and now this same issue is occuring in Photoshop. I'm not sure if earlier versions of Photoshop 2022 were doing this as well but the version we upgraded from (22.5.8) is working fine.

 

https://illustrator.uservoice.com/forums/601447-illustrator-desktop-bugs/suggestions/44245371-illust...

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correct answers 1 Correct answer

Community Beginner , Jul 26, 2022 Jul 26, 2022

@CoryShubert Looks like PS 23.3.2 works fine, I guess its only the latest version 23.4.1 that's buggy.

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Adobe Employee ,
Jul 20, 2022 Jul 20, 2022

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Hi @ilya_fls that does not sound good.

 

It may help if we could see your Photoshop System Info. Launch Photoshop, and select Help >System Info...and copy/paste the text in a reply.  

 

Thank you,

-- Cory

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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@ilya_fls curious if this might be the issue?  If for some reason(firewall, internet) analytics are not sent to server and if you are launching/using PS multiple times then logs will be generated on machine and uploaded once internet connection is proper.

 

Thank you,

-- Cory

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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I don't think there is an issue with the internet, although we are behind a firewall. Those folders that photoshop and illustrator generate are actually empty, there is nothing in them. If this is some kind of logging process that has gone haywire, is there a way to test if the tracking site is reachable?

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Community Beginner ,
Jul 21, 2022 Jul 21, 2022

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Adobe Photoshop Version: 22.5.8 20220609.r.998 0740d07 x64
Number of Launches: 152
Operating System: Windows 10 64-bit
Version: 10 or greater 10.0.17763.2989
System architecture: Intel CPU Family:6, Model:14, Stepping:4 with MMX, SSE Integer, SSE FP, SSE2, SSE3, SSE4.1, SSE4.2, AVX, HyperThreading
Physical processor count: 20
Logical processor count: 40
Processor speed: 2800 MHz
Built-in memory: 131039 MB
Free memory: 84062 MB
Memory available to Photoshop: 103807 MB
Memory used by Photoshop: 70 %
SAM SDK Version: 2.0.0-main.779.1
ACP.local Status:
- SDK Version: 1.48.0
- Core Sync Status: Reachable and compatible
- Core Sync Running: 5.14.2.1
- Min Core Sync Required: 4.3.28.24
Live Edit Client SDK Version: 3.82.01
Manta Canvas: Enabled.
Alias Layers: Disabled.
Modifier Palette: Disabled.
Highbeam: Disabled.
Image tile size: 1024K
Image cache levels: 4
Font Preview: Medium
TextComposer: Latin
======= GPU
Native API stable: True
OpenGL API stable: True
OpenCL API stable: True
GPUDeny: 0
GPUForce: 0
useGPU: 1
useOpenCL: 1
isGPUCapable: 1
GPUName: NVIDIA Quadro M4000
GPUVendor: NVIDIA
IsNativeGPUCapable: 1
IsOpenGLGPUCapable: 1
IsOpenCLGPUCapable: 1
HasSufficientRAM: 1
GPU accessible RAM: 8,540 MB
Required GPU accessible RAM: 1,500 MB
UseGraphicsProcessorChecked: 1
UseOpenCLChecked: 1
Windows remote desktop: 1
Display: 1
Display Bounds: top=0, left=0, bottom=1440, right=2560
Display: 2
Display Bounds: top=0, left=2560, bottom=1200, right=4480
------- Sniffer output
[0 ms]
Launch GPUSnifferThread

[1 ms]
Start RunAllAPIs

[1 ms]
"C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe" -baseTimeMS=441043426 -comment=Photoshop Version: Adobe Photoshop 22.5.8 20220609.r.998 0740d07 x64

[3492 ms]
Start sniffer 2022-07-20 22:45:30
# Photoshop Version: Adobe Photoshop 22.5.8 20220609.r.998 0740d07 x64
C:\Program Files\Adobe\Adobe Photoshop 2021\sniffer.exe -baseTimeMS=441043426 -comment=Photoshop Version: Adobe Photoshop 22.5.8 20220609.r.998 0740d07 x64

{105 ms}
Start platform native
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro M4000 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 0) -> (4,480 1,200), w=1,920, h=1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=NVIDIA Quadro M4000 index=0 preferred=1)

# devices: 1
Device 0
Name: NVIDIA Quadro M4000
Preferred: TRUE
Power Envelope: UNKNOWN
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,540 MB
VRAM: 8,540 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,702 MB
API version: 12.0 (12.0)
Device version: 12.0 (12.0)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_240d4b51487ab62a\nvldumdx.dll
Driver date: 2022-05-23 000000.000000-000
Driver age: 2 months
Driver version: 31.0.15.1625
Supports UMA: UNSUPPORTED
D3D-ID: 5105
End platform native
{527 ms}

{527 ms}
Start platform OpenGL
# displays: 2
Display 0
Display: \\.\DISPLAY1
Main: TRUE
Built in: FALSE
Stereo: FALSE
Bounds: ((0 0) -> (2,560 1,440), w=2,560, h=1,440)
Dimensions: (2,560 1,440)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Quadro M4000/PCIe/SSE2 index=0 preferred=1)

Display 1
Display: \\.\DISPLAY2
Main: FALSE
Built in: FALSE
Stereo: FALSE
Bounds: ((2,560 0) -> (4,480 1,200), w=1,920, h=1,200)
Dimensions: (1,920 1,200)
Physical size: (0 0)
Pixel size: (0 0)
Dynamic range: (0 1)
Potential dynamic range: (0 1)
Reference dynamic range: (0 0)
Attached Device: (DeviceID name=Quadro M4000/PCIe/SSE2 index=0 preferred=1)

# devices: 1
Device 0
Name: Quadro M4000/PCIe/SSE2
Preferred: TRUE
Power Envelope: INTEGRATED
Attachment: UNKNOWN
# attached displays: 2
\\.\DISPLAY1
\\.\DISPLAY2
GPU accessible RAM: 8,540 MB
VRAM: 8,540 MB
Dedicated System RAM: 0 MB
Shared System RAM: 68,702 MB
API version: 2.1 (2.1.2 NVIDIA 516.25)
Device version: 2.1 (2.1.2 NVIDIA 516.25)
Vendor name: NVIDIA
Driver: C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispwi.inf_amd64_240d4b51487ab62a\nvldumdx.dll
Driver date: 2022-05-23 000000.000000-000
Driver age: 2 months
Driver version: 31.0.15.1625
GLSL version: 1.20 (1.20 NVIDIA via Cg compiler)
End platform OpenGL
{810 ms}

{810 ms}
Start platform OpenCL
# displays: 0

# devices: 1
Device 0
Name: Quadro M4000
Preferred: TRUE
Power Envelope: DISCRETE
Attachment: UNKNOWN
# attached displays: 0
GPU accessible RAM: 8,589 MB
VRAM: 8,589 MB
Dedicated System RAM: 0 MB
Shared System RAM: 0 MB
API version: 3.0 (OpenCL 3.0 CUDA)
Device version: 3.0 (OpenCL 3.0 CUDA)
Vendor name: NVIDIA
Driver: UNKNOWN
Driver date: UNKNOWN
Driver age: UNKNOWN
Driver version: UNKNOWN
Bandwidth: 137 GB / s
Compute score: 1,060.05
Device name string: Quadro M4000
Device vendor string: NVIDIA Corporation
Platform name string: NVIDIA CUDA
Platform vendor string: NVIDIA Corporation
End platform OpenCL
{3403 ms}

Exit code kExitNormal
End sniffer 2022-07-20 22:45:33
[kStatusNormal, kExitNormal]

[3492 ms]
Finish RunAllAPIs

[5897 ms]
Start GetSnifferResult

[5897 ms]
Finish GetSnifferResult

------- Sniffer output
======= GPU
License Type: Subscription
Serial number: 94070092296393185046
GUIDBucket:Composite Core (enable_composite_core): onComposite Core GPU (comp_core_gpu): offComposite Core Threads (comp_core_threads): offComposite Core UI (comp_core_ui): offDocument Graph (enable_doc_graph): off
Application folder: C:\Program Files\Adobe\Adobe Photoshop 2021\
Temporary file path: C:\Users\IFLOUS~1\AppData\Local\Temp\
Photoshop scratch has async I/O enabled
Scratch volume(s):
Startup, 460.3G, 130.9G free
Required Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Required\Plug-ins\
Primary Plugins folder: C:\Program Files\Adobe\Adobe Photoshop 2021\Plug-ins\

Installed components:
A3DLIBS.dll A3DLIB Dynamic Link Library 9.2.0.112
ACE.dll ACE 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
AdbePM.dll PatchMatch 2021/06/11:21:35:30 1.630273 1.630273
AdobeLinguistic.dll Adobe Linguisitc Library 14.3.0.8d27706
AdobeOwl.dll Adobe Owl 5.5.0
AdobePDFL.dll PDFL 2022/03/21-20:52:20 116.bbc1b2c 116.bbc1b2c
AdobePDFSettings.dll Adobe PDFSettings 1.07
AdobePIP.dll Adobe Product Improvement Program 8.2.0.16
AdobeSVGAGM.dll AdobeSVGAGM 116.b28fad0 116.b28fad0
AdobeXMP.dll Adobe XMP Core 2022/02/25-21:57:21 116.39abaf7 116.39abaf7
AdobeXMPFiles.dll Adobe XMP Files 2022/02/25-21:57:21 116.39abaf7 116.39abaf7
AdobeXMPScript.dll Adobe XMP Script 2022/02/25-21:57:21 116.39abaf7 116.39abaf7
adobe_caps.dll Adobe CAPS 10,0,0,6
AGM.dll AGM 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
AID.dll AID DLL 1.0.0.21
AIDE.dll AIDE 2022/03/22-07:34:41 116.f41b80b 116.f41b80b
ARE.dll ARE 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
AXE8SharedExpat.dll AXE8SharedExpat 2021/11/22-20:39:25 116.f5e70de 116.f5e70de
AXEDOMCore.dll AXEDOMCore 2021/11/22-20:39:25 116.f5e70de 116.f5e70de
Bib.dll BIB 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
BIBUtils.dll BIBUtils 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
boost_date_time.dll photoshopdva 14.0.0
boost_filesystem.dll photoshopdva 14.0.0
boost_program_options.dll photoshopdva 14.0.0
boost_regex.dll photoshopdva 14.0.0
boost_system.dll photoshopdva 14.0.0
boost_threads.dll photoshopdva 14.0.0
CoolType.dll CoolType 2022/03/21-20:52:20 116.7a9feff 116.7a9feff
CRClient.dll Adobe Crash Reporter Client DLL 4.7.0.0
DirectML.dll DirectML Redistributable Library 1.4.0+201111-2330.1.fe.bdb07c7
dnssd.dll Bonjour 3,0,0,2
dvaaccelerate.dll photoshopdva 14.0.0
dvaappsupport.dll photoshopdva 14.0.0
dvaaudiodevice.dll photoshopdva 14.0.0
dvacore.dll photoshopdva 14.0.0
dvacrashhandler.dll Adobe Audition CC 2017 10.0.0
dvamarshal.dll photoshopdva 14.0.0
dvamediatypes.dll photoshopdva 14.0.0
dvametadata.dll photoshopdva 14.0.0
dvametadataapi.dll photoshopdva 14.0.0
dvametadataui.dll photoshopdva 14.0.0
dvanet.dll photoshopdva 14.0.0
dvaplayer.dll photoshopdva 14.0.0
dvascripting.dll photoshopdva 14.0.0
dvatransport.dll photoshopdva 14.0.0
dvaui.dll photoshopdva 14.0.0
dvaunittesting.dll photoshopdva 14.0.0
dvavulcansupport.dll photoshopdva 14.0.0
dynamic-torqnative.dll Unified Extensibility Platform uxp-5.2.0-7-75a0f37
dynamiclink.dll photoshopdva 14.0.0
ExtendScript.dll ExtendScript 2019/07/29-10:07:31 82.2 82.2
icucnv67.dll International Components for Unicode Build 12.1.d22a981
icudt67.dll International Components for Unicode Build 12.1.d22a981
icuuc67.dll International Components for Unicode Build 12.1.d22a981
igestep30.dll IGES Reader 9.3.0.113
ippcc.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcck0.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccl9.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippccy8.dll ippCC. Intel(R) Integrated Performance Primitives. Color Conversion. 2020.0.1 (r0x35c5ec66)
ippcore.dll core. Intel(R) Integrated Performance Primitives. Core Library. 2020.0.1 (r0x35c5ec66)
ippcv.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvk0.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvl9.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippcvy8.dll ippCV. Intel(R) Integrated Performance Primitives. Computer Vision. 2020.0.1 (r0x35c5ec66)
ippi.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippik0.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippil9.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ippiy8.dll ippIP. Intel(R) Integrated Performance Primitives. Image Processing. 2020.0.1 (r0x35c5ec66)
ipps.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsk0.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsl9.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippsy8.dll ippSP. Intel(R) Integrated Performance Primitives. Signal Processing. 2020.0.1 (r0x35c5ec66)
ippvm.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmk0.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvml9.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
ippvmy8.dll ippVM. Intel(R) Integrated Performance Primitives. Vector Math. 2020.0.1 (r0x35c5ec66)
JP2KLib.dll JP2KLib 2021/11/30-21:07:51 116.9b96548 116.9b96548
libifcoremd.dll Intel(r) Visual Fortran Compiler 10.0 (Update A)
libiomp5md.dll Intel(R) OpenMP* Runtime Library 5.0
libmmd.dll Intel(R) C/C++/Fortran Compiler Mainline
libzip.dll photoshopdva 14.0.0
LogSession.dll LogSession 8.2.0.16
mediacoreif.dll photoshopdva 14.0.0
Microsoft.AI.MachineLearning.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
mkl_avx2.dll Intel® Math Kernel Library 2020.0
mkl_avx512.dll Intel® Math Kernel Library 2020.0
mkl_core.dll Intel® Math Kernel Library 2020.0
mkl_def.dll Intel® Math Kernel Library 2020.0
mkl_mc3.dll Intel® Math Kernel Library 2020.0
mkl_sequential.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx2.dll Intel® Math Kernel Library 2020.0
mkl_vml_avx512.dll Intel® Math Kernel Library 2020.0
mkl_vml_def.dll Intel® Math Kernel Library 2020.0
mkl_vml_mc3.dll Intel® Math Kernel Library 2020.0
MPS.dll MPS 2022/03/23-21:12:23 116.8ac4df4 116.8ac4df4
onnxruntime.dll Microsoft® Windows® Operating System 1.6.20201209.5.718ca7f
opencv_world452.dll OpenCV library 4.5.2
Plugin.dll Adobe Photoshop 2021 22.5
PlugPlugExternalObject.dll Adobe(R) CEP PlugPlugExternalObject Standard Dll (64 bit) 10.1.0
PlugPlugOwl.dll Adobe(R) CSXS PlugPlugOwl Standard Dll (64 bit) 10.1.0.15
PSCloud.dll 1.0.0.1
PSRes.dll Adobe Photoshop 2021 22.5
PSViews.dll Adobe Photoshop 2021 22.5
ScCore.dll ScCore 2019/07/29-10:07:31 82.2 82.2
SVGRE.dll SVGRE 116.0da7caa 116.0da7caa
svml_dispmd.dll Intel(R) C/C++/Fortran Compiler Mainline
tbb.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
tbbmalloc.dll Intel(R) Threading Building Blocks for Windows 2020, 2, 2020, 0311
TfKernel.dll Kernel Geom 9.3.0.113
TFUGEOM.dll Adobe, UGeom© 9.3.0.113
utest.dll photoshopdva 14.0.0
VulcanControl.dll Vulcan Application Control Library 6.6.0.000
VulcanMessage5.dll Vulcan Message Library 6.6.0.000
WinRTSupport.dll Adobe Photoshop Windows RT Support 22.4.0.0
WRServices.dll WRServices Build 16.1.0.7af3873 16.1.0.7af3873
wu3d.dll U3D Writer 9.3.0.113
Unified Extensibility Platform uxp-5.2.0-7-75a0f37


Required plugins:

Accented Edges 22.5 - from the file “Filter Gallery.8bf”
Adaptive Wide Angle 22.5 - from the file “Adaptive Wide Angle.8bf”
Angled Strokes 22.5 - from the file “Filter Gallery.8bf”
Average 22.5 (20220609.r.998 0740d07) - from the file “Average.8bf”
Bas Relief 22.5 - from the file “Filter Gallery.8bf”
BMP 22.5 - from the file “Standard MultiPlugin.8bf”
Camera Raw 14.4.1 - from the file “Camera Raw.8bi”
Camera Raw Filter 14.4.1 - from the file “Camera Raw.8bi”
Chalk && Charcoal 22.5 - from the file “Filter Gallery.8bf”
Charcoal 22.5 - from the file “Filter Gallery.8bf”
Chrome 22.5 - from the file “Filter Gallery.8bf”
Cineon 22.5 (20220609.r.998 0740d07) - from the file “Cineon.8bi”
Clouds 22.5 (20220609.r.998 0740d07) - from the file “Clouds.8bf”
Color Halftone 22.5 - from the file “Standard MultiPlugin.8bf”
Colored Pencil 22.5 - from the file “Filter Gallery.8bf”
Conté Crayon 22.5 - from the file “Filter Gallery.8bf”
Craquelure 22.5 - from the file “Filter Gallery.8bf”
Crop and Straighten Photos 22.5 (20220609.r.998 0740d07) - from the file “CropPhotosAuto.8li”
Crop and Straighten Photos Filter 22.5 - from the file “Standard MultiPlugin.8bf”
Crosshatch 22.5 - from the file “Filter Gallery.8bf”
Crystallize 22.5 - from the file “Standard MultiPlugin.8bf”
Cutout 22.5 - from the file “Filter Gallery.8bf”
Dark Strokes 22.5 - from the file “Filter Gallery.8bf”
De-Interlace 22.5 - from the file “Standard MultiPlugin.8bf”
Dicom 22.5 - from the file “Dicom.8bi”
Difference Clouds 22.5 (20220609.r.998 0740d07) - from the file “Clouds.8bf”
Diffuse Glow 22.5 - from the file “Filter Gallery.8bf”
Displace 22.5 - from the file “Standard MultiPlugin.8bf”
Dry Brush 22.5 - from the file “Filter Gallery.8bf”
Entropy 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Export Color Lookup Tables 22.5 (20220609.r.998 0740d07) - from the file “Export3DLUT.8be”
Extrude 22.5 - from the file “Standard MultiPlugin.8bf”
FastCore Routines 22.5 (20220609.r.998 0740d07) - from the file “FastCore.8bx”
Fibers 22.5 - from the file “Standard MultiPlugin.8bf”
Film Grain 22.5 - from the file “Filter Gallery.8bf”
Filter Gallery 22.5 - from the file “Filter Gallery.8bf”
Fresco 22.5 - from the file “Filter Gallery.8bf”
Glass 22.5 - from the file “Filter Gallery.8bf”
Glowing Edges 22.5 - from the file “Filter Gallery.8bf”
Grain 22.5 - from the file “Filter Gallery.8bf”
Graphic Pen 22.5 - from the file “Filter Gallery.8bf”
Halftone Pattern 22.5 - from the file “Filter Gallery.8bf”
Halide Bottlenecks 22.5 (20220609.r.998 0740d07) - from the file “HalideBottlenecks.8bx”
HDRMergeUI 22.5 - from the file “HDRMergeUI.8bf”
HSB/HSL 22.5 - from the file “Standard MultiPlugin.8bf”
IFF Format 22.5 - from the file “Standard MultiPlugin.8bf”
IGES 22.5 (20220609.r.998 0740d07) - from the file “U3D.8bi”
Ink Outlines 22.5 - from the file “Filter Gallery.8bf”
JPEG 2000 22.5 - from the file “JPEG2000.8bi”
Kurtosis 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Lens Blur 22.5 - from the file “Lens Blur.8bf”
Lens Correction 22.5 - from the file “Lens Correction.8bf”
Lens Flare 22.5 - from the file “Standard MultiPlugin.8bf”
Liquify 22.5 - from the file “Liquify.8bf”
Matlab Operation 22.5 (20220609.r.998 0740d07) - from the file “ChannelPort.8bf”
Maximum 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Mean 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Measurement Core 22.5 (20220609.r.998 0740d07) - from the file “MeasurementCore.8me”
Median 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Mezzotint 22.5 - from the file “Standard MultiPlugin.8bf”
Minimum 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
MMXCore Routines 22.5 (20220609.r.998 0740d07) - from the file “MMXCore.8bx”
Mosaic Tiles 22.5 - from the file “Filter Gallery.8bf”
Multiprocessor Support 22.5 (20220609.r.998 0740d07) - from the file “MultiProcessor Support.8bx”
Neon Glow 22.5 - from the file “Filter Gallery.8bf”
Note Paper 22.5 - from the file “Filter Gallery.8bf”
NTSC Colors 22.5 (20220609.r.998 0740d07) - from the file “NTSC Colors.8bf”
Ocean Ripple 22.5 - from the file “Filter Gallery.8bf”
OpenEXR 22.5 - from the file “Standard MultiPlugin.8bf”
Paint Daubs 22.5 - from the file “Filter Gallery.8bf”
Palette Knife 22.5 - from the file “Filter Gallery.8bf”
Patchwork 22.5 - from the file “Filter Gallery.8bf”
Paths to Illustrator 22.5 - from the file “Standard MultiPlugin.8bf”
PCX 22.5 (20220609.r.998 0740d07) - from the file “PCX.8bi”
Photocopy 22.5 - from the file “Filter Gallery.8bf”
Picture Package Filter 22.5 (20220609.r.998 0740d07) - from the file “ChannelPort.8bf”
Pinch 22.5 - from the file “Standard MultiPlugin.8bf”
Pixar 22.5 (20220609.r.998 0740d07) - from the file “Pixar.8bi”
Plaster 22.5 - from the file “Filter Gallery.8bf”
Plastic Wrap 22.5 - from the file “Filter Gallery.8bf”
Pointillize 22.5 - from the file “Standard MultiPlugin.8bf”
Polar Coordinates 22.5 - from the file “Standard MultiPlugin.8bf”
Portable Bit Map 22.5 (20220609.r.998 0740d07) - from the file “PBM.8bi”
Poster Edges 22.5 - from the file “Filter Gallery.8bf”
PRC 22.5 (20220609.r.998 0740d07) - from the file “U3D.8bi”
Radial Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Radiance 22.5 (20220609.r.998 0740d07) - from the file “Radiance.8bi”
Range 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Render Color Lookup Grid 22.5 (20220609.r.998 0740d07) - from the file “Export3DLUT.8be”
Reticulation 22.5 - from the file “Filter Gallery.8bf”
Ripple 22.5 - from the file “Standard MultiPlugin.8bf”
Rough Pastels 22.5 - from the file “Filter Gallery.8bf”
Save for Web 22.5 - from the file “Save for Web.8be”
ScriptingSupport 22.5 - from the file “ScriptingSupport.8li”
Shake Reduction 22.5 - from the file “Shake Reduction.8bf”
Shear 22.5 - from the file “Standard MultiPlugin.8bf”
Skewness 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Smart Blur 22.5 - from the file “Standard MultiPlugin.8bf”
Smudge Stick 22.5 - from the file “Filter Gallery.8bf”
Solarize 22.5 (20220609.r.998 0740d07) - from the file “Solarize.8bf”
Spaces 22.5 - from the file “Spaces.8li”
Spatter 22.5 - from the file “Filter Gallery.8bf”
Spherize 22.5 - from the file “Standard MultiPlugin.8bf”
Sponge 22.5 - from the file “Filter Gallery.8bf”
Sprayed Strokes 22.5 - from the file “Filter Gallery.8bf”
Stained Glass 22.5 - from the file “Filter Gallery.8bf”
Stamp 22.5 - from the file “Filter Gallery.8bf”
Standard Deviation 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Sumi-e 22.5 - from the file “Filter Gallery.8bf”
Summation 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Targa 22.5 - from the file “Standard MultiPlugin.8bf”
Texturizer 22.5 - from the file “Filter Gallery.8bf”
Tiles 22.5 - from the file “Standard MultiPlugin.8bf”
Torn Edges 22.5 - from the file “Filter Gallery.8bf”
Twirl 22.5 - from the file “Standard MultiPlugin.8bf”
U3D 22.5 (20220609.r.998 0740d07) - from the file “U3D.8bi”
Underpainting 22.5 - from the file “Filter Gallery.8bf”
Vanishing Point 22.5 - from the file “VanishingPoint.8bf”
Variance 22.5 (20220609.r.998 0740d07) - from the file “statistics.8ba”
Water Paper 22.5 - from the file “Filter Gallery.8bf”
Watercolor 22.5 - from the file “Filter Gallery.8bf”
Wave 22.5 - from the file “Standard MultiPlugin.8bf”
WIA Support 22.5 (20220609.r.998 0740d07) - from the file “WIASupport.8li”
Wind 22.5 - from the file “Standard MultiPlugin.8bf”
Wireless Bitmap 22.5 (20220609.r.998 0740d07) - from the file “WBMP.8bi”
ZigZag 22.5 - from the file “Standard MultiPlugin.8bf”

Optional and third party plugins: NONE


Duplicate and Disabled plugins: NONE


Plugins that failed to load: NONE

Unified Extensibility Platform - Extensions:

Home Screen (Loaded) 4.4.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.start\"
CDO: 1.91.2
CmdN: 1.9.1
CDP: 1.117.1
Discover Panel (Loaded) 1.9.0.53 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.unifiedpanel\"

ccx-timeline (Prepared) 2.6.40.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.timeline\"

CCX Sharesheet UXP (Loaded) 19.8.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.sharesheet\"

CC Libraries Panel (Prepared) 3.19.218.0 - from the file "C:\Program Files\Common Files\Adobe/CEP/Extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\"
CAPTURE: 2.0.26 STOCK: 2.0.40
CCX Commenting UXP Webview (Prepared) 20.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.ccx.comments-webview\"

Neural Filters (Prepared) 1.8.3.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.nfp.gallery\"

Photoshop Cloud Value Dialog (Prepared) 1.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.cloudValueDialog\"

Photoshop UXP Export-As (Prepared) 5.5.5.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.exportAs\"

Photoshop In App Messaging (Loaded) 2.2.2.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.inAppMessaging\"

Photoshop Personalization (Loaded) 2.0.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.photoshop.personalization\"

Plugins Panel (Prepared) 1.2.0.0 - from the file "C:\Program Files\Adobe\Adobe Photoshop 2021\Required\UXP/\com.adobe.pluginspanel\"

IC popup message (Loaded) 1.0.0.0


Extensions:

Libraries 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\index.html”
New Document 3.5.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.fnft-3.5.0\fnft.html?v=3.5.0.4”
Home 2.16.0 - from the file “C:\Program Files (x86)\Common Files\Adobe\CEP\extensions\com.adobe.ccx.start-2.16.0\index.html?v=2.16.0.8”
com.adobe.capture.extension 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\capture\capture.html”
com.adobe.stock.panel.licensing-embedded 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\extensions\stock-panel-licensing\index.html”
Adobe Color Themes 6.1.0 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.KulerPanel.html\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
Export As 4.8.13 - from the file “C:\Program Files\Adobe\Adobe Photoshop 2021\Required\CEP\extensions\com.adobe.photoshop.crema\index.html”
com.adobe.cclibraries.manager 1.0.0 - from the file “C:\Program Files\Common Files\Adobe\CEP\extensions\CC_LIBRARIES_PANEL_EXTENSION_3_19_218-2\manager.html”

Installed TWAIN devices: NONE

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Adobe Employee ,
Jul 21, 2022 Jul 21, 2022

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@ilya_fls, Are you behind any sort of firewall I wonder? This could be some sort of logging that isn't able to send past the firewall perhaps. Though, not quite sure yet.

 

Can you provide more info on the folder, like full path and perhaps a screenshot of the folders you're seeing?

 

Regards,

Pete

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Community Beginner ,
Jul 22, 2022 Jul 22, 2022

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yes, we are behind a firewall as any place of business would be, but we had no issue with other versions of photoshop or previous versions of illustrator. This is a recent issue with Adobe software. 

 

PS creates a new folder called com.adobe.dumanis in the [username]\AppData\Roaming\com.adobe.dunamis 

I don't have any screenshots of the folders as we spend the past week deleting all of them as it brought down the server that hosts the user data.

 

If this is an issue with PS not reaching some logging site, is there a way to test for that? 

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Adobe Employee ,
Jul 25, 2022 Jul 25, 2022

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Hi @ilya_fls, making sure you tried to roll back to Ps 23.3.2 and if that fixed this?

 

Thank you,

-- Cory

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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@CoryShubert Looks like PS 23.3.2 works fine, I guess its only the latest version 23.4.1 that's buggy.

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Adobe Employee ,
Jul 26, 2022 Jul 26, 2022

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Thank you for sharing that @ils_fl. The team has a fix in the works so look for that to be resolved in a future release.

 

Thank you,

-- Cory

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Community Beginner ,
Jul 26, 2022 Jul 26, 2022

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@CoryShubert Anyway you can talk to the Illustrator team and coordinate with them - they had this bug in the past two major relase versions as well.

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Explorer ,
Jul 27, 2022 Jul 27, 2022

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Hi,

- I've the problem Photoshop does not open after upgrade 23.4.2 but the 'process' photoshop.exe run heavily ... 

- Adobe support try to fix it with many uninstall/install .. without success.

Finaly, PS run in another userWindowsAccount ... AdobeSupport conclude 'it's a Microsoft problem' ... 😞

 

so, ... 

- With Procmon.exe I see a 'Access Denied' in '%appdata%\com.adobe.dunamis' ... I check the directory and found 1.2MILLION of empty directory ... 

- I understand Photoshop try to create 'dunamis' resources but fail then retry to another directory ... no end...

- I reboot to kill memory about Photoshop activity.

then with powershell I rename to .bad 

rename-item -path $($env:appdata)\com.adobe.dunamis -newname $($env:appdata)\com.adobe.dunamis.bad

  

- I create a new com.adobe.dunamis  

new-item -Path $($env:appdata) -Name com.adobe.dunamis -ItemType Directory

I set the security to 'Full Control' for all users and I add myself with 'Full control' (right click + properties + security + modify )

 

then ... Photoshop start and run perfectly 🙂

 

I use powershell to remove com.adobe.dunamis.bad ... explorer.exe can't do it, too many items. 

remove-item -path $($env:appdata)\com.adobe.dunamis.bad -Force -Recurse

 

I hope this help anyone.  

manu

 

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Community Beginner ,
Aug 09, 2022 Aug 09, 2022

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LATEST

Thank you ManuFV. I had the same issue with over 350 Million directories after weeks of frustration! (PS 23.4.1&2) Still trying to clean up 4 days later, and strangely nothing in the release notes!

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New Here ,
Aug 09, 2022 Aug 09, 2022

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Same issue here using latest PhotoShop, Creative Cloud.  In my case, my entire 2TB disk filled up with empty dirs (actually only had 100GB of files).  This was really bad.  I didn't know what caused it specifically in Adobe.  Today I tried to reinstall and within a few minutes it created 720K more empty dirs before I cou.d stop it.

 

This is not a Windows OS issue...Adobe is creating these files.

 

The first time cleanup took me like 4-5 days with a custom written program to remove about 3 billion of the empty dirs, only to find out that Windows didn't really see the space freed up...so I had to reformat the drive and start over.

 

Bad bad bad bug.

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