• Global community
    • Language:
      • Deutsch
      • English
      • Español
      • Français
      • Português
  • 日本語コミュニティ
    Dedicated community for Japanese speakers
  • 한국 커뮤니티
    Dedicated community for Korean speakers
Exit
1

Photoshop 23 image display update failures

Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Photoshop v. 23.0
Lenovo ThinkCentre m93 with i5 processor, 16 GB RAM, Win10 Pro 21H1, Intel HD Graphics 4600

I zoom in or out on a JPG image. The previous views remain visible. 

Attached image shows the result of that flaw.

TOPICS
Windows

Views

2.2K

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Adobe
Community Expert ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Hi

Try enablinng this option in preferences and restarting Photoshop to see if it helps

2021-06-11 17_45_47-Window.png

Also your system has a unsupported GPU "Intel HD Graphics 4600"

https://helpx.adobe.com/photoshop/system-requirements.html

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Intel HD Graphics 4600 is an integrated GPU (built into the CPU) released in 2013. The new version of Photoshop puts more functionality into the GPU for which your GPU which does not meet the current system requirements.

https://helpx.adobe.com/photoshop/system-requirements.html

 

 

You can try a couple of things which may help :

1. Ensure your GPU driver is up to date.

2. Go to preferences technology previews and tick "Deactivate Native Canvas" then close and restart Photoshop

3. Disable the GPU in Preferences Performance

 

Dave

 

 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Thanks Ged and Dave. Turning off native canvas functionality did the trick. 

> . . . puts more functionality into the GPU

Off to look for the least $$$ DirectX 12 vid card to add to this system. 

[ Like many PS users, I don't use fancy GPU-driven features, so don't need fancy card with fancy performance. Just do simple image processing and composite layering ]


 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

I think we will find more and more core functions moving toward the GPU as we go forward. It makes sense in order to speed up processing on the larger images we take for granted today. That does not mean you need a high end GPU, but do make sure any new card meets the recommended system requirements I linked in terms of Direct X and VRAM.

 

Dave

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

"Off to look for the least $$$ DirectX 12 vid card to add to this system"

If this is the system you have you won't be able to add a GPU Lenovo ThinkCentre m93

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

Hmmm. I have -- and sell renewed instances of -- the full-size tower flavor of these. It takes video cards nicely.

Can you explain further, Ged ??

-- stan

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Expert ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

I wrongly assumed you had the mini version, didn't realise there was a tower version, now that I've looked at my link again I see there is 😀

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines
Community Beginner ,
Oct 28, 2021 Oct 28, 2021

Copy link to clipboard

Copied

LATEST

Interesting: just for fun and exploration, I reactivated Native Canvas, and the display bug is STILL fixed. 

Something about toggling that setting burped the baby. 

Votes

Translate

Translate

Report

Report
Community guidelines
Be kind and respectful, give credit to the original source of content, and search for duplicates before posting. Learn more
community guidelines