Photoshop 23 is non functional.

[wayneh1422476]

I can open the app, but cannot create a new file, nor open an existing file or graphic. I'm weary of waiting, waiting, waiting for Photoshop help. If I decide to remove the program and reinstall, what would be the implications for my existing payment contract?

Wayne Hughes

[Bojan Živković]

"If I decide to remove the program and reinstall, what would be the implications for my existing payment contract?"

No problem, just reinstall.

Can you meet minimum system requirements for Photoshop Photoshop system requirements (adobe.com)

[Trevor.Dennis]

How did you get on Wayne?  Have you reinstalled, and if yes is Photoshop working?

We can see you are using a Windows system.  If you are still having trouble, can you describe your system for us?  Thanks.

[jane-e]

what would be the implications for my existing payment contract?

Wayne Hughes

By @wayneh1422476

Uninstalling does not release you from your contract — there is a fee for early cancellation.

• Was this working before and just started? If so, did you do anything new about the time it started?
• Have you tried resetting preferences? 
  https://helpx.adobe.com/photoshop/using/preferences.html
  (Backup customization first)
• Did you just start a subscription (you have 14 days to cancel a new subscription)
• Does an earlier version of Photoshop work on your current system?

Go to Help > About > Copy, then Paste into a Reply window in this thread. It's a very long text file.

Jane

[Stephen Marsh]

@wayneh1422476 

Backup actions, presets etc. Also, consider using the cleaner software:

https://helpx.adobe.com/au/creative-cloud/kb/cc-cleaner-tool-installation-problems.html